Ingersoll Place Communication
August 15, 2020

Weekly COVID-19 testing of all staff in assisted living and skilled nursing facilities continues throughout New York State. Based on the most recent test results, there are no positive cases to report at Ingersoll Place.
Infection prevention policies and procedures remain in place including the wearing of masks, hand hygiene, social distancing, staggered dining times and limiting group activities to no more than 10 participants.
Residents are enjoying patio visits with their families, members of the clergy and the occasional canine friends. Window visits are also an option if the weather forecast includes high heat, humidity, thunderstorms, etc. Call the front desk for assistance in scheduling your visit, 518-370-4419.
We welcomed a new resident to the Lower West Unit this morning and are looking forward to getting to know her and her family. Although the traditional pre-admission process has been modified in response to COVID-19, we continue to work with hospitals, rehab centers, physicians’ offices and families who are considering residential placement options. Walking tours around Ingersoll’s periphery, virtual meetings and screenings via Zoom and FaceTime and even face-to-face meetings on the patio – safely distanced, masked and disinfected – are helping us respond to the needs of older adults within our local communities and beyond.
A graduation celebration was held this week in honor of Amber Zoller, Lead Concierge/Reception Desk, who received her Associate of Applied Science Degree in Human Services from SUNY Schenectady. Amber, who joined our staff almost five years ago, is known by just about everyone – residents, families, postal workers, delivery drivers, sales reps, paramedics and countless thousands of other individuals who call or visit Ingersoll Place each year.

The Reception Desk, which is staffed weekdays from 8 a.m. to 6 p.m. and weekends, 10 a.m. to 6 p.m., is an important training ground for young people who live in nearby communities. Under the direction of Michelle “Shelly” Rearic, Business Office/HR Manager – an 11 year veteran of Ingersoll Place – many high school and college students have worked their way toward academic degrees and successful careers in business, social services and healthcare with skills learned at Ingersoll Place.

If you’re a Facebook user, check out the photos of residents and staff extending best wishes to Amber and the lovely comments from friends and families. Of course, there was a big, beautiful cake enjoyed by all. The inscription: “The tassel was worth the hassle!”

Wishing everyone a safe and pleasant weekend.

Please continue to direct non-urgent questions and concerns to Ceil Mack, 518-370-4419, ext. 303.