Q and As’ regarding the orders for Personal Protective
Equipment:
Q: Are orders automatically renewed or do we have to reapply again?
A:
If your two-week order is entirely filled, then you will have to apply again once
it starts running low. If the two-week order is not filled, then POC logistics will
continue to track that until it is filled.
SO THAT MEANS AGENCIES SHOULD
BEGIN APPLYING NOW
.
Q: What is the process for checking on the status of orders?
A: All requests for PPE are now going into the CRM system and the inventory is
controlled by the Provincial Operations Centre (POC). POC is making every effort
to disperse the stock from their warehouse and they are working diligently to
satisfy all requests.
If you have questions or queries about what has been delivered or is on the
external stakeholders
.
Q: The question about overage issues
(
SO THE ORDER NOT MATCHING WHAT
WAS DELIVERED
)
has not been answered yet – all areas have been advised to
follow the following procedures until POC have developed a process.
What is the process when a service provider receives PPE they have not
ordered?
A: Some areas have reported receiving PPE which they had not requested and do
not need.
There is no current process in place for dealing with overages. The Executive
Director of AEMA did reassure us that payment would not be required for items
which had not been requested.
Until POC is aware of the extent of the problem EMBCS (EMT) recommends the
following actions:
- Separate and do not use the overages.
- Keep a copy of the original paper showing what you requested.
- Keep a copy of the paperwork you received with your order highlighting any
- deficiencies.
If you have been made aware of any overages please email us at:
there are isolated cases, they will be dealt with on an individual basis. However, if
the problem is wide spread a process will likely be put in place.
Resources
Volunteer Management and Covid-19 free webinar on
Thursday May 14, 2020
.
Presented by Volunteer Canada, this webinar will explore the following questions
in an open and engaging discussion:
- How do we ensure the safety of volunteers while supporting vulnerable people?
- How can we transition to more virtual volunteer roles?
- How can we keep volunteers engaged while programs and services are suspended?
- How can we address the social isolation felt by many individuals in this time of physical distancing?
Webinar Information
Date: Thursday, May 14 at 1pm ET / 10am PT
(webinar is one hour in length)
Audience:
Nonprofit leaders and professionals, managers of volunteers, and
boards of directors.