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A new report from Health Management Associates (HMA), developed with support from Michael Reese Health Trust, examines how health information reaches, is interpreted by, and flows through community health workers in Cook County.
The assessment, Enabling Trusted Messengers within the Community Health Information Ecosystem, confirms what many in our network already know: CHWs are among the most trusted sources of health information in their communities, and they do far more than simply relay messages. They validate, translate, and adapt information to make it meaningful and actionable — often while navigating fragmented systems and inconsistent guidance.
The report identifies opportunities to strengthen the systems that support this work, particularly as Illinois rolls out new procedures to enable Medicaid billing for CHWs and builds out its statewide Social Health Care Network.
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