• Scan the QR code on the machine to report any laundry issues
  • Report any facilities issues to Facilities and Campus Services via 336-758-4255 or
  • Contact University Police at 336-758-5911 for any emergencies
  • Check here to confirm your building's evacuation plan
Good Afternoon-

We hope you're having a great start to your week. This email contains some final reminders from the Housing team as you settle into your room and building for the fall.
Should you have an issue with a washer or dryer in your community, please use your smartphone to scan the QR code that is on each machine. Once scanned, a page will come up where you can submit the issue you are having with the machine to our laundry provider, Caldwell and Gregory. This is the fastest and most efficient way to report an issue with a machine in your community. Should you not be able to scan the QR code, please feel free to notify RL&H of the issue.
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Should you have an issue in your room or in your community that requires attention from Facilities and Campus Services (ex. light bulb has gone out, your air conditioner is not working, a faucet is dripping, moisture or humidity issues), please report your issue to Facilities and Campus Services by calling 336-758-4255. 
You may also submit a work order online at
Should you find yourself needing immediate assistance for any event that is of imminent threat to property or person(s), immediately contact University Police by calling 336-758-5911.
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Previously, a communication was sent regarding the fire alarm systems in RL&H communities and how they work. Residents are expected to evacuate the building when the fire alarm is activated and proceed to the appropriate area. The assembly area for your community can be found using this link.
We're glad you're here, and want you to feel comfortable and capable of taking care of your community while living on-campus. As always, if you have any questions give us a call at 336-758-5185 or email us at

Best -

Wesley Todd, MPA
Associate Director of Housing
Office of Residence Life and Housing | Wake Forest University
336-758-5185 | |