Resource directory supports patients' social determinants of health needs
The pandemic continues to place challenges on society and available resources. Individuals already struggling may face increased challenges and others may face new challenges with an uncertain economy, health issues and more. Helping patients get support for everyday needs, such as food and shelter, can also provide opportunities to address health concerns.

Due to the coronavirus pandemic, The Physician Alliance’s annual community resource fairs will not be held this year. However, The Physician Alliance members have access to NowPow, a great electronic directory full of local community organization information.
Community resources available for patient-centered care
NowPow, a HIPAA-compliant, vetted database, helps address patients' social determinants of health needs.
Supporting patient needs
NowPow offers a robust database of local resources to support patients with a variety of needs. Examples include housing, transportation for medical appointments, food, medication assistance, mental health support and more.

The user-friendly electronic database allows practices to share community resources based upon a patient's zip code location. Resources can be provided to patients through printed copies, email or text messages. Patient health information is neither stored nor used in NowPow.

Access to the database is available at no-cost to TPA practices. Using NowPow to help address patients’ social determinants of health allows the practice to be eligible for additional patient centered medical home capabilities to be added to a practice assessment.

Organizations are vetted prior to being added to NowPow and audited every six months to ensure accurate information is available. NowPow also continues to be updated to reflect COVID-19's impact on organizations (hours, changes in resource availability, expansion of services, etc.). And it can also be used on mobile device web browsers.
Get started with NowPow
Interested in using NowPow to help patients? Complete this registration form to get started.

Once registered, TPA members can access NowPow at no cost after attending a training demonstration webinar to learn how to find information to meet patients’ needs, share with patients and more (current users can also attend a webinar for a refresher and to see new tools). Upcoming dates are below.

Finding and Sharing Resources Training Webinars
  • Tuesday, Sep 1 at 1:00pm EST - register
  • Thursday, Sep 17 at 4:00pm EST - register
  • Tuesday, Oct 6 at 1:00pm EST - register
  • Thursday, Oct 15 at 4:00pm EST - register