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Ensure OHFA’s Most Recent Updates Are Shown in Your Web Browser
Due to constant regulatory changes, OHFA frequently updates our website with new or revised forms and policies. If you only see older versions of our forms or policies when accessing OHFA’s website, you should clear the cache and cookies in your web browser and ensure the browser you use is up to date with the latest version. This will help ensure you see the most updated information whenever updates are made to OHFA’s website. Read the following instructions for further information.
How to Clear the Cache and Cookies in Your Web Browser
Why Clear Cache and Cookies?
Clearing the cache and cookies from a web browser is an important first step for almost any internet browsing troubleshooting. The cache is a tool used by the internet browser you use to speed up the page-loading process. However, sometimes the cache can cause problems when updated websites saved in the cache conflict with what's actually coded in the websites. Clearing the cache and cookies from the browser you use is a way to ensure that any issues you encounter are something wrong with the website itself rather than inconsistencies caused by a browser’s history.
Keyboard Shortcut for Most Browsers
If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox, you can quickly clear the cache with a keyboard shortcut. While in the browser, press Ctrl + Shift + Delete (or Command + Shift + Delete on a Mac) simultaneously on the keyboard to open the panel for deleting your browser data.
IMPORTANT TIP: Close/Quit a browser and restart it by opening a new window after clearing the cache and cookies.
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