If you are behind on your utility bill, received a
disconnection notice or are disconnected:
Contact your utility company:
Pepco: (202) 833-7500
Washington Gas: (703) 750-1000
DC Water: (202) 354-3750
Verizon: 1-800-837-4966 (1-800-Verizon)
Ask for a deferred payment:
A deferred payment arrangement allows you to pay your bills in installments.
Contact OPC to help negotiate a payment plan:
When a company and customer have been unable to agree on terms of a payment arrangement, the customer may contact OPC to negotiate a payment plan on the customer’s behalf.
Seek financial assistance:
DC Department of Energy and Environment: Low-Income Home Energy Assistance Program (LIHEAP) (202) 535-2600 or 311.
DC Water Multifamily Assistance Program: (202) 354-3750
DC Water Cares: (202) 354-3600
Additional resources and help may be found at opc-dc.gov.
Contact OPC @ (202) 727-3071
