Creating effective collaboration is not a new issue. Cross-collaboration is vital to organizational performance, customer satisfaction, and employee engagement, yet few organizations have the culture, processes, and tools to support it. Creating a culture for sustainable collaboration takes intention, a belief system that reinforces the power of inclusion and interconnection, processes and tools that bring transparency to the work and forge shared purpose and action, and key skills.

It’s time to get collaborating!

Need a handy job aid on bettering listening skills to enhance collaboration? 

Here you go:
EMI is on the move! We are expanding our team and deepening our capabilities for managing large-scale learning and development projects. We are excited to introduce Chris Smith and Scott Eller who have joined our team as Project Managers. 

Chris Smith – Over her 19-year career in emergency management, Chris has built a reputation for delivery and execution. As a team player, results come from solid collaboration with key stakeholders at all levels of the organizations in which she has worked. These organizations have included Microsoft, FEMA, the State of Massachusetts, the State of Missouri, the City of Boston, the City/County of Columbia, Brigham and Women’s Hospital/Health, University of Missouri Healthcare, and additional public and private sector agencies. Most recently, she served as a conduit to FEMA’s National Preparedness Directorate Training Partners Program to ensure timeliness and quality of all training certification contract deliverables. Chris has joined EMI to oversee training contracts with FEMA and CDC.

Scott Eller, PMP – Scott is a dynamic professional with 20+ years of experience in project management, process improvement, and strategic planning. In addition to his emergency management experience with FEMA, Scott has delivered on over $1B worth of projects for Accenture and Walmart. Scott started his career in firefighting, so he is thrilled to return to his field of passion—emergency preparedness and response. He is a versatile leader supporting the development of organizations by translating strategic goals into quality deliverables. Scott is managing a separate training contract with FEMA.

Chris and Scott are leading design teams comprised of creative, energetic, and dedicated professionals focused on delivering engaging and motivating training products. Stay tuned for future introductions. 

In addition, EMI is always looking for talented training and change management colleagues interested in joining a collaborative team environment. We invite resumes to be shared with Dorris Hollingsworth, our Director of People Management, at

With the holiday season comes parties and gatherings with friends, families, and coworkers. Baking cookies and other tasty treats is relevant to any special gathering. What’s your style?
As we turn the calendar to December, many of us are amazed that another year has flown by. The pandemic has had a numbing effect on some of us, including myself. We’ve lost awareness to the pace of time as our worlds have remained somewhat separated. And as much as we are “distancing,” there is still a tremendous need in the world for compassion, empathy, and loving-kindness.

Learn more about sharing empathy and compassion this holiday season.

Contact us for more information on how EMI can provide appropriate solutions to your organizational challenges.
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