Program Highlights
Erika Olson has been promoted to the position of Coordinated Entry Manager. She leads an eight-person team and is responsible managing the housing and shelter referral process in Milwaukee County.
IMPACT’s Emergency Housing Facilitator has successfully navigated the first prioritized staffing and gained consensus for client placement with Safe Havens, specialized shelters for those with significant mental health issues. This achievement required planning and negotiation with the Safe Haven providers and outreach teams; and coordination with our technology partner to create and implement a prioritization list. As a result, individuals with the highest need who require specialized services benefit from an improved process build on collaboration.
Elly Santiago, IMPACT's Prevention Navigator with Coordinated Entry, helps problem-solve with clients at risk of becoming homeless. Of those with whom she worked during the second half of 2022, 100% avoided homelessness, achieving the highest prevention rate in the history of Coordinated Entry.
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