The National Multifamily Housing Council (NMHC) and the National Apartment Association (NAA) have also shared some precautionary guidance and advice on how multifamily communities should address the virus. Please see below for various tips on how to proceed:

  • Communication between management, staff, residents, and vendors is critical, according to the NMHC. Disseminate contact information to staff to ensure that everyone is on the same page to mitigate risk and educate on potential exposure.

  • Staff should take precautionary measures to spread any kind of sickness, including frequent washing of hands, proper cough etiquette, and staying home when sick. Other steps, such as placing hand sanitizer in common areas and sanitizing commonly touched elements, are also suggested. This is of particular importance if your property serves the elderly, disabled, or other at-risk populations.

  • If the management team confirms a coronavirus case in its building, do not direct facilities management or maintenance staff to the unit. Instead, immediately notify the local health department and contact CDC for guidance on appropriate measures to take.

The Centers for Disease Control and Prevention (CDC) offers the most up-to-date information on COVID-19. For updates from CDC, please visit the Coronavirus  website .

Due to the situation’s rapid evolution, SHCC will continue to monitor developments and provide updates specific to the operation of rental housing from health officials as they become available.