Dear Packard Patient,

Packard Health has provided care to all members of our community who need care since 1973, and we will continue to do so during the COVID-19 outbreak.
The COVID-19 (coronavirus) outbreak in our community is a serious public health crisis, and we are acting quickly to help ensure your health and safety. Our care team is working hard and I am extremely proud of their commitment.

We are in daily touch with the Washtenaw Department of Health and infectious disease experts, and are relying on trusted experts such as the CDC (Centers for Disease Control) and the Michigan Department of Health .

We want to ensure that we are doing everything to keep our families and staff safe and provided with the info needed to make good decisions.

As I write this, we have 3 confirmed cases of COVID-19 in Washtenaw County.
Now, more than ever, Packard Health is doing what we do best - health caring for everyone, health caring for you.

Please continue reading below.

Raymond Rion, MD
Executive Director
COVID-19 (Coronavirus)

All of our locations are open. Hours & Locations
A provider is available via phone 24 hours a day. 734-971-1073
Our offices are ready
  • All waiting rooms, bathrooms and work spaces are sanitized frequently. Exam rooms are cleaned after every visit to reduce risk.
  • Our entire staff is trained to the latest standards of hygiene.
  • We have developed precise protocols for treating patients who might have COVID-19.
Office visits
  • If you don’t have respiratory symptoms, you can keep your scheduled appointment.

If you think you have COVID-19
(Fever, cough, shortness of breath or difficulty breathing)

  • Call the office first, 734-971-1073. Our staff will ask you questions and you will be given further instructions. Be sure to call before coming in.
  • Remember, it might be a cold, flu or other disease
COVID-19 Testing
Packard Health is working with Quest Labs to get testing for COVID-19 for our patients. Private laboratory companies are coming on board with testing now, so more test kits will be available next week.
If You Need Help

Packard Supports You
This is a time of enormous disruption and uncertainty. If you are having mental health challenges, or are worried about having enough food, we are here to help.

Telehealth – We’re Planning for Remote Visits
Smartphones and computers can be used for remote medical visits, and Packard is planning to provide this service to our patients. Mental health visits will be the first stage. Stay tuned for more information.
For the Latest Information on COVID-19
Packard Health encourages patients to refer to these resources:

Packard Health
Packard Health has been designated a Patient-Centered Medical Home
by Blue Cross Blue Shield of Michigan