Updates for March 23, 2020
UTSA is responding to the COVID-19 outbreak with a commitment to supporting the safety of the university community while enabling the academic progress of students.
We hope you had a successful first day of remote learning, Roadrunners. If you need assistance with accessing courses or resources online we’ve got plenty of ways for you to get help. Additionally, online registration began today, so don’t forget to think ahead. Here is your daily digest of updates and tips.
GET REGISTRATION HELP: Today is the first day of registration. You can talk with a One Stop counselor online to get answers about holds, registration and any financial aid related questions via the new UTSA One Stop chat feature. Counselors are available weekdays from 8 a.m. to 5 p.m. (at 8:30 a.m. on Wednesdays).
GRADUATE PROGRAM ADMISSIONS: To best accommodate graduate program applicants, in consultation with all colleges and with the approval of UT System, the Graduate School will temporarily suspend consideration of the following materials for admission to its graduate programs until further notice:
  • GRE and GMAT test scores
  • Official TOEFL test scores: instead, applicants will be asked to use other means of demonstrating English proficiency
  • Official transcripts: instead, unofficial transcripts must be submitted with application materials followed by official transcripts before the end of the first semester of registration
In the absence of test scores and official transcripts, graduate admission committees will holistically review each application and temporarily modify the weights applied to the remaining admission criteria. The same overarching goal must be maintained to admit students whose application materials demonstrate a likelihood to be successful in the graduate program and, ultimately, in their chosen career.
GET TECH ASSISTANCE: Tech Café is staffing phone lines, email and online chat to help you out with your tech issues. If you need support weekdays from 7 a.m. to 7 p.m., call 210-458-5555, email techcafe@utsa.edu 
or connect with a Tech Café team member online.

The Tech Café has increased training sessions for Webex and Jabber to help students, faculty and staff with tools for remote learning and working.
KNOW HOW TO COLLABORATE: Need help to collaborate with fellow students, share documents and more? You can check out UTSA’s available Technology Resources for students to find the best choice for you.
  • Avoid distractions. Dedicate a space for your work or studies that is away from noisy areas. Your physical environment can be key to your success.
  • Take care of yourself physically. Staring at a computer screen all day can be unhealthy. Get up, walk around, limit your time online and make sure that your work area is conducive to your health (proper chair, desk, lighting, etc.).
  • Don’t procrastinate. This causes unnecessary stress and anxiety in an already stressful environment around COVID-19. Start ahead and stay ahead in case something comes up unexpectedly.
  • Plan ahead. Remember, reaching out via email or phone takes a bit of extra effort versus stopping by your professor’s desk after a class or your colleague’s office.
REACH OUT: Counseling and Mental Health Services is here for you. Follow CMHS on Twitter at @CounselingUTSA and on Instagram at utsa_counselingservices to get the latest updates on services.

Online self-help and stress management tools are available to all students through the TAO app. It provides modules on depression, anxiety, communication, relationships and more that are self-paced and immediately available.

Additionally, the UTSA Behavioral Intervention Team is a multidisciplinary team that r esponds to reports of distressed and concerning behavior for students, faculty and staff. The website includes a form to report behavioral concerns to the team. If behavior indicates an immediate safety concern, please contact UTSA Police at 210-458-4911.
STAY WELL: Student Health Services call the nurse triage line at 210-458-4142 before visiting in person.
>> Stay up to date on UTSA operations on our Coronavirus Updates website.
>> For real-time updates, follow @UTSA on Twitter , Instagram and Facebook.
>> Keep up with university news on UTSA Today