As you are likely aware, issues related to the Coronavirus (COVID-19) and health concerns are dominating the national conversation. We wanted to assure you that at Cinfed Credit Union, we are monitoring ongoing developments very closely.

We are following guidelines from public officials at both the national and state levels, and implementing our own operational preparedness plans. With this approach, we can continue to provide you with the financial services you need while protecting the health and well-being of our members, employees and community.

In the meantime, you can conduct transactions without visiting a branch, should you choose to do so. Your options include:


If you aren’t already using these services, you can easily enroll via our website, after which you can view account balances, transfer funds, make loan payments, deposit checks and more.

You can use these resources with confidence knowing that data security is a top priority for Cinfed. Remember that we will never contact you for your social security number, account numbers or passwords by phone, email or text. For more information about protecting yourself from fraud, visit our online Security Corner.

We will continue to monitor the Coronavirus situation and respond accordingly, and keep you informed of any significant developments. In the meantime, contact us with any questions at (513) 333-3800.

Thank you for your support and loyalty.
Jay Sigler
For additional guidance on COVID-19:
  • World Health Organization: who.int
  • Centers for Disease Control: cdc.gov
  • SirusXM (Available free for all) – Channel 121 Coronavirus: What you Need to Know
Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
513-333-3800
Federally insured by NCUA