May 12, 2020
Table of Contents
  • Safer at Home Updates
  • Nuevos Avisos: Mas Seguro en El Hogar
  • FCC: Keeping America Connected
  • Help for Children, Parents and the Elderly
  • Coping with Grief
  • Disaster Relief for Immigrants
  • Senior Meal Emergency Response Program
  • Wearing a Mask
  • Fraud and Scam Protection
  • Citywide Closures
  • Contacting Federal Agencies
  • Contacting City Departments
  • Health Resources
Safer at Home Updates
As of yesterday, there are now 32,258 total cases after 591 newly confirmed cases in Los Angeles County. The City of Los Angeles had 345 new cases for a total of 15,568 cases. After 39 new deaths due to the virus, there have been 1,569 total deaths in the County.

The 36 testing sites across the County have tested 270,844 people since March 20th. The sites have capacity to test 20,500 people per day. 

It is our goal to provide you with the most accurate and up to date information with any news or guidelines in our City. As we move into Phase 2 of our coronavirus response, the nightly address will only occur at the beginning and end of each week or when there’s a major news development. When new information is released, we will be ready to provide you with it as soon as possible. 

We have made great strides in fighting the virus the past 2 months. We must continue our efforts in order to avoid any setbacks. 

To learn more, including about the public health indicators that will drive decision-making about when to loosen or tighten restrictions over the coming year, see the  Safer L.A. website

Nuevos Avisos: Mas Seguro en El Hogar
Después que se confirmaron 591 casos recientemente en el condado de Los Ángeles, hasta ayer el número total era de 32,258 casos. La ciudad de Los Ángeles tuvo 345 casos nuevos para un total de 15,568 casos. Luego de 39 nuevas muertes debido al virus, ha habido 1,569 muertes totales en el condado.

Los 36 sitios de prueba en todo el condado han evaluado a 270,844 personas desde el 20 de marzo. Los sitios tienen capacidad para evaluar a 20,500 personas por día.

Nuestro objetivo es proporcionarle la información más precisa y actualizada con cualquier noticia o pauta en nuestra ciudad. A medida que avanzamos en la Fase 2 de nuestra respuesta al coronavirus, la alocución nocturna del alcalde Garcetti solamente ocurrirá al comienzo y al final de cada semana, o bien cuando haya un desarrollo importante de noticias. Cuando se publique nueva información, estaremos listos para proporcionarla lo antes posible.

Hemos hecho grandes avances en la lucha contra el virus en los últimos 2 meses y debemos continuar nuestros esfuerzos para evitar retrasos.

FCC: Keeping America Connected
In response to the COVID-19 pandemic, and the challenges that many Americans have faced, FCC announced the Keep Americans Connected Initiative. In order
to ensure that Americans do not lose their broadband or telephone connectivity
as a result of these exceptional circumstances, he specifically asked broadband
and telephone service providers, and trade associations, to take the Keep
Americans Connected Pledge.

So far, more than 700 companies and associations have signed the pledge to Keep Americans Connected.

The Keep Americans Connected Pledge reads as follows:
Given the coronavirus pandemic and its impact on American society, [Company Name] pledges to:

  • Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  • Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  • Open its Wi-Fi hotspots to any American who needs them.

The FCC has also urged companies with low-income broadband programs to expand and improve them and those without them to adopt such programs. He called on broadband providers to relax their data usage limits in appropriate circumstances and take steps to
promote remote learning and telehealth. See the list of companies going above & beyond and additional steps they are taking.

More Ways the FCC is Keeping Americans Connected

On April 2, the FCC established a $200 million COVID-19 Telehealth Program to
help health care providers provide connected care services to patients at their
homes or mobile locations in response to the pandemic. Congress appropriated
the funds as part of the CARES Act. The Program will provide immediate support
to eligible health care providers responding to the pandemic by fully funding
their telecommunications services, information services, and devices necessary
to provide critical connected care services. To learn more about eligibility
and to submit an application, visit .

The FCC and the Department of Education are working to promote the use of $16
billion in funding from the CARES Act’s Education Stabilization Fund for remote
learning. Through the effort, the agencies will work with governors, states,
and local school districts as they leverage funding to best help students
learning from home during COVID-19.

The FCC has granted temporary authority to a number of wireless companies to
use additional spectrum in order to ensure that they are able to meet their
customers’ needs. It granted Special Temporary Authority to allow 33 wireless
Internet service providers in rural communities as well as AT&T, Sprint,
T-Mobile, U.S. Cellular, Verizon, and others to use additional spectrum to help
meet increased customer demand for broadband during the coronavirus pandemic.

The FCC waived gift rules in the Rural Health Care and E-Rate programs to make
it easier for broadband providers to support telehealth and remote learning
efforts during the pandemic. The waiver will allow healthcare providers,
schools, and libraries to accept improved capacity, Wi-Fi hotspots, networking
gear, or other equipment or services to support doctors and patients, teachers
and students, and librarians and patrons during the coronavirus outbreak.

The FCC adopted an Order to fully fund all eligible Rural Health Care Program
services for the current funding year with an additional $42.19 million. This
action will help ensure that healthcare providers have the resources they need
to promote telehealth solutions for patients during this outbreak. In addition,
a March 26 order took a number of actions to assist Program
participants, including extending the application window until June 30, 2020,
among other administrative deadlines.

The FCC has taken action to help ensure that no current Lifeline subscribers
are involuntarily removed from the Lifeline program during the coronavirus
pandemic by waiving several rules that could otherwise result in de-enrollment
of subscribers. The FCC has also waived Lifeline program rules to assist
program participants potentially affected by the disruptions caused by the
coronavirus pandemic and aid community efforts to slow its spread.

The FCC issued a temporary waiver of its access arbitrage rules to Inteliquent,
a telecommunications company that carries traffic for two of the nation’s
largest conference calling providers, Zoom Video Communications and Cisco
WebEx. The massive increase in conference calls made by consumers using Zoom
and WebEx to work and attend classes from home during the COVID-19 pandemic
would have likely resulted in Inteliquent being deemed an “access-stimulating”
carrier under the FCC’s rules.

The FCC granted Telecommunications Relay Service providers temporary waivers to
better enable American Sign Language interpreters to work from home in order to
maintain relay services during the current coronavirus pandemic for individuals
who are deaf, hard of hearing, or deaf-blind, or have a speech disability.

The FCC is working to keep Americans informed about the latest COVID-19 phone
and text based scams. Learn more . In addition, the FCC has issued a consumer alert that provides tips to consumers to help them optimize their home networks during the pandemic.

Help for Children, Parents, and the Elderly
One of the primary ways LA County has to identify, address, and prevent child abuse and neglect is through the mandatory reporters at schools and daycares that step up and get help for those who cannot advocate for themselves. With schools closed, calls to child protection hotlines have plummeted, but we know the need is still there. 

Abuse thrives in the dark, so we need all the help we can get shining a light where children need help. If you see something, say something. If you suspect child abuse or neglect, call the Child Protection Hotline at (800) 540-4000. 

Domestic violence victims should know that services are still operating and help is available. Please, if you are experiencing violence in your home and need to locate a Domestic Violence Shelter, call the DV Hotline at (800) 978-3600 or through 211. 

Finally, if you have concerns about elder abuse or a senior who is unable to safely care for themselves , please call the Elder Abuse Hotline at (877) 477-3646.

Coping with Grief
Loss is becoming a part of our everyday lives. 

For some of us, it is the devastating loss of a loved one to a disease we didn’t even know existed a few months ago. For others, it is the loss of a job, which has thrown our lives into financial chaos. And for all of us, on some level, it is the collective loss of losing the world we once knew and having to deal with sudden and unwanted changes in our day-to-day existence.

And because grief is the normal response to loss, experts say we are all experiencing grief on some level right now as we grapple with the COVID-19 pandemic. The losses people are experiencing due can also include:
  • Loss of safety
  • Worry about loved ones
  • Social distancing, quarantine, and feelings of isolation
  • Special plans and events that have been canceled
  • Fears for the future and many others

The grief that follows loss comes in many forms too. We expect feelings of shock, numbness, sadness, anger, and anxiety, but there are others, including:
  • Trouble focusing on normal tasks
  • Sleeping much more or less than usual
  • Feelings of anger and irritability
  • Headaches and upset stomach
  • Fatigue or low energy
  • Re-experiencing feelings of past grief
  • Engaging in activities such as eating, drinking, or online shopping to cope with anxiety
  • Avoiding thinking or talking about the pandemic

As thousands of Americans are dealing with the grief caused by the unexpected death of a loved one due to the coronavirus, it is important to remember that, sadly, and unfairly, the coronavirus has completely changed the ways people draw together to say goodbye to loved ones, making it even more difficult to cope.

The good news is that people tend to be resilient in the face of grief. Knowing the signs of grief and ways to cope can help. So no matter what type of loss you have experienced, it is important to remember that your feelings are valid and that you are not alone in this. 
Here are some things that you can do that may help.

Take care of yourself

Focus on the basics and make sure that you are eating, staying hydrated, and getting enough rest. Don't put too much pressure on yourself to get back to normal right away.

Take as much time as you need

Reaching a place of acceptance takes time. Give it to yourself. It takes time to integrate this loss into your life, but this is especially true when your normal daily routines have been disrupted. 

There is no right way to grieve

Try to remember that grief is personal and everyone experiences it differently.

What to do if you need additional help

If you are struggling to deal with feelings of grief, talking to a mental health professional can be helpful. Many therapists are now offering online therapy options in order to follow the CDC’s physical distancing recommendations. 

If you are having suicidal thoughts, contact the  National Suicide Prevention Lifeline  at 1-800-273-8255 for support and assistance from a trained counselor. If you or a loved one are in immediate danger, call 911.

For more mental health resources, see the Substance Abuse and Mental Health Services Administration (SAMHSA)  National Helpline Database  ( )  or call 1-800-662-HELP (4357) (operated 24/7), for information and referrals if you or a loved one are facing mental health and/or substance use issues.

Disaster Relief for Immigrants
Governor Newsom  announced  one-time disaster relief assistance for undocumented Californians impacted by COVID-19, who are ineligible for most other forms of pandemic assistance, including direct assistance under the CARES Act and unemployment insurance.

Eligible Californians may receive one-time COVID-19 disaster relief assistance at a value of $500. A limit of two adults per household can receive this assistance (maximum assistance of $1,000 per household).

The CA Department of Social Services (CDSS) will select immigrant-serving community-based nonprofit organizations to conduct targeted outreach, application assistance, and delivery of the disaster relief assistance to eligible individuals. The selected organizations will deliver the assistance directly to qualified individuals. CDSS’ goal is for Californians to be able to access this relief through local community-based nonprofits starting mid-May 2020. 

Senior Meal Emergency Response Program
The Safer at Home Order provided restrictions to prevent the spread of the virus and keep our most vulnerable populations safe in their residences. But without easy access to food, there has been a growing number of food-insecure seniors throughout Los Angeles, who are at higher risk for developing serious complications from a COVID-19 illness.  
The hospitality and restaurant industries have also been hard hit by the crisis. The COVID-19 pandemic has brought travel to a standstill, causing job and revenue losses as hotel kitchens and restaurants are temporarily restricted from serving food in their premises. Both of these industries employ thousands of workers in L.A. across income levels and immigration statuses. These workers represent additional populations made vulnerable during this pandemic.
The Senior Meal Emergency Response Program supports both seniors and hard-hit hospitality and restaurant industries in the City of Los Angeles.
The program provides home-delivered and healthy meals to seniors by partnering with Everytable, an L.A.-based social enterprise and restaurant chain, and the Hospitality Training Academy, an L.A.-based workforce development program founded in partnership with the labor union UNITE HERE Local 11. HTA trains low-income and marginalized communities in L.A. for careers in the hospitality industry. 
I am a senior, and I am in need of meals during this crisis. How do I apply?
Seniors who qualify for this program may be eligible to receive up to 10 home-delivered meals per week during the COVID-19 crisis. 
To find out whether you are eligible to participate, you can:
·         Fill out the questionnaire by click  here .  
·         Call (213) 263-5226 and another City staff member will assist you. 
I am a restaurant, and I would like to prepare meals. How do I apply?
Restaurants who qualify for this program may be eligible to prepare meals for seniors during the COVID-19 crisis.
To find out whether your restaurant is eligible to participate, fill out the questionnaire by clicking on this   link .
Guidelines for meal preparation, packaging, labeling, and transport are available  here .
Due to the expected level of response and interest in this program, please allow for at least 72 hours to receive confirmation that your restaurant is eligible to participate. You may not receive a response if you are not eligible or there is not sufficient demand.

Wearing a Mask
To slow the spread of the novel coronavirus that causes COVID-19, the Centers for Disease Control and Prevention now recommends wearing cloth face coverings in public places where social distancing is difficult to maintain, such as grocery stores.

The use of nonmedical masks can reduce transmission of the virus by people who have it but aren’t experiencing symptoms. Masks are most effective when worn consistently and properly in order to avoid contaminating the hands or face of the user.
Here’s how to protect yourself and others when wearing a mask:

1.      With clean hands, fit the mask to cover your mouth, nose and chin.
2.      Secure it tightly to minimize gaps between your face and the mask.
3.      Once it’s on, do not touch or adjust it. Wash your hands.

1.      Handling only the straps, untie or unloop your mask from behind and pull it away from your face. Do not touch the front of the mask, your eyes, nose or mouth.
2.      Immediately throw the mask in the laundry, or the trash if it’s intended for single use. Wash your hands.
  • Make sure your mask covers your face snugly but comfortably.
  • Remove and dispose of paper masks and other personal protective equipment, such as gloves, in the garbage before you get into your car or home.
  • To avoid cross-contamination, consider carrying a separate bag to put your soiled mask in if you are going to bring it home to launder.Always wash your hands before and after handling your mask.
  • Don’t pull your mask down. If you touch it, wash your hands and put on a clean one.
  • Don’t continue to use your mask if it gets damp. Replace it.
  • Don’t reuse single-use masks. Wear a fresh one every time.
  • Don’t wear medical masks or respirators, as those should be reserved for health care workers.
Fraud and Scam Protection
The Department of Justice is remaining vigilant in detecting, investigating, and prosecuting wrongdoing related to the crisis. Find out how you can protect yourself and helpful resources on DOJ’s Coronavirus Fraud Prevention  website .

The Federal Trade Commission has also established a  website  with helpful information to help consumers avoid coronavirus-related scams.

Citywide Closures
In order to mitigate the spread of the coronavirus, the City has ordered temporary closures of the following sites:

  • Los Angeles City Hall - temporarily closed to non-City employees.

  • Los Angeles Recreation and Parks Facilities - all facilities, parking lots, playgrounds, and programming will be closed until further notice. Restrooms will remain open.

  • Los Angeles City and County Public Libraries - temporarily closed until further notice.

  • Los Angeles Department of Cultural Affairs - all events and facilities (including Center for the Arts, Eagle Rock) will be closed until further notice.

  • Los Angeles Unified School District - schools are closed until through the summer.

Contacting Federal Agencies is cataloging all U.S. government activities related to coronavirus. From actions on health and safety to travel, immigration, and transportation to education, find pertinent actions  here
Each Federal Agency has also established a dedicated coronavirus website, where you can find important information and guidance. They include: 
  • Health and Human Services (HHS)
  • Centers of Medicare and Medicaid (CMS)
  • Food and Drug Administration (FDA)
  • Department of Education (DoED)
  • Department of Agriculture (USDA)
  • Small Business Administration (SBA)
  • Department of Labor (DOL)
  • Department of Homeland Security (DHS)
  • Department of State (DOS)
  • Department of Veterans Affairs (VA)
  • Environmental Protection Agency (EPA)
  • Department of Energy (DOE)
  • Department of Commerce (DOC)
  • Department of Justice (DOJ)
  • Department of Housing and Urban Development (HUD)
  • Department of the Treasury (USDT)
  • Internal Revenue Service (IRS)
  • Office of the Director of National Intelligence (ODNI)
  • Army Corps of Engineers (USACE)
  • U.S. Election Assistance Commission (EAC)

Contacting City Departments

Office of the Mayor : click here
  • Updates on City initiatives
  • The latest facts and figures

Los Angeles Unified School District: click here
  • Updated resources for students and families

Department of Transportation: click here  
  • LADOT Adjust Signals to Slow Excessive Speeding
  • Parking Rules Update: Preferential Parking Districts
  • Apply for Temporary Food Pick-up Parking
  • Changes to Transit Services
  • LADOT Transitions to Automatic Walk Signal Cycles

Housing + Community Investment Department: click here
  • Renter Protections Q&A with HCIDLA: click here
  • What You Need to Know Regarding Renter Protections: click here

Port of Los Angeles : click here

Department of Aging: click here
  • Updated Resources for Seniors and Other Vulnerable Angelenos: click here

Department on Disability: click here

Department of Public Works: click here  
Most critical services continue to be provided on a daily basis:
  • Utility companies continue to construct and maintain their systems in city streets
  • Street sweepers keep their routes and work around parked vehicles
  • Trees are being trimmed
  • Streets are being resurfaced and sidewalks repaired for safe passage

Bureau of Street Services: click here
  • Public counters are currently closed, please call for assistance.
  • Tree Related Permits: 213-847-3077 
  • Street Use/Sidewalk Vending Permits: 213-847-6000

Bureau of Engineering: click here  
Most services may be conducted online.
  • Please visit here to apply online and/or for contact information for individual offices.
  • Permits that can be applied for online include the following: A-Permits, B-Permits, E-Permits, R-Permits, S-Permits, U-Permits, Highway Dedication and Hillside Referral Forms.

Los Angeles Sanitation: click here
  • Temporarily offer free extra collection. Once your bin is emptied, you can refill it while our team is there, and they'll collect it again. This new service is free of charge to residents. It starts on Monday, April 13, and lasts until the Safer at Home order is lifted.
  • If you have any questions, call our Sanitation Department's 24-hour customer care center at 1-800-773-2489 or dial 3-1-1.

Animal Services:  click here
  • Fostering and adoption services are still in effect.
Recreation and Parks: click here  

Department of Cultural Affairs

Los Angeles Zoo: click here
  • L.A. Zoo immediately set protocols in place for animals

Los Angeles Department of Water and Power: click here
  • DWP is focused on the work most necessary to keep the power and water flowing to homes and businesses.
  • With the link provided link, you will be able to find information regarding essential work, customer support, scams, safe drinking water, safer at home tips, help for small businesses, and resources to help you stay connected.

Los Angeles Public Library: click here  
  • Central Library and the 72 branch libraries are closed until further notice.
  • During this time, no late fines will be assessed for overdue items, and patrons can return materials when libraries reopen with no penalty.
  • Ask a Librarian: click here
  • Digital Services: click here

Planning: click here  
  • City Planning is supporting the economic growth of Los Angeles by providing employment opportunities for its communities through building, construction, and other services that staff provide residents and small businesses alike.
  • Updated Appeal Filing Procedures; Updated Procedures on Public Hearings for Projects
  • Public Order Governing the Sale of Alcoholic Beverages
  • Modified Operations at the Development Services Centers

LA CityView: click here
  • Tune in to keep up with all things City related and more! 

Health Resources
The following resources are a great sources of up-to-date information on the coronavirus and how it might affect day-to-day life:

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