Wilmington and Beaches Convention & Visitors Bureau
COUNT ON ME NC TRAINING PROGRAM
Our industry’s work to restore visitor confidence and ease travel anxiety is vital to our recovery. National and state traveler sentiment research continues to cite SAFETY as the #1 concern among travelers considering a summer vacation or fall getaway. To aid North Carolina’s hospitality industry in easing traveler anxiety about safety, there’s a new evidence-based COVID-19 training program available.Count On Me NC is a collaboration by NCSU Extension, the N.C. Dept. of Health & Human Services, N.C. Restaurant & Lodging Association, and Visit NC. As restrictions are relaxed, Count On Me NC provides a vital roadmap for reopening businesses and is designed to empower guests and businesses to help keep everyone safe from COVID-19.
Developed by public health officials and food safety experts, Count On Me NC online business training modules are offered for free in several categories: Restaurants (owners/operators; front and back of house) and Other Businesses (Hotels/Lodging, Outdoors/Attractions, Retail, Other). Each module contains best practices and procedures that will give your staff and guests the confidence that you’re doing everything possible to ensure their safety. Owners and managers should encourage all employees to take the appropriate course. Businesses will receive a printable Count On Me NC certificate along with a toolkit that includes logos, social media assets, and materials for display that lets guests know the business has completed training. Participating businesses are listed on the Count On Me NC site. Additionally, the Wilmington and Beaches CVB lists participating New Hanover County travel-related businesses on our COVID-19 Visitor Information page, along with a map of participants that have completed industry-specific COVID-19 training.
It’s easy to become a Count On Me NC participating business. It takes an estimated 30 minutes to complete a training module. To date, nearly 1,800 Participating Businesses are listed on the Count On Me NC site. However, only 50 of them are located in New Hanover County and we need to increase that number exponentially! Let’s all commit to this training program that shows our customers that we care about their safety. As this initiative gains momentum, visitors will expect to see the Count On Me NClogo displayed at our businesses and on websites as a signal of commitment to operate at the highest standards during the COVID-19 era. Please participate and let's show we care!