By Diane Spooner, 2020 President
Our association's leadership met Friday via zoom remote to review and confirm our association Business Continuity Plan. In response to the Governor's Order Thursday evening, our association will transition to the provision of remote service through phone, email, website and zoom communication methods beginning Monday, March 23, 2020. We want to assure you that we will be servicing your real estate business needs while operating from home. Simply contact the association at (530) 272-2627 and dial #1 for MLS, #2 for member services and #4 for the Association Executive. In line with our NCAOR Business Continuity Plan, we have created additional staff emails on gmail to allow you to cc and be ccd on gmail to ensure that if you do not receive a response via Outlook, you will via gmail. Staff emails are as follows:
- Friday late afternoon, our Association Executive Kathy Hinman met with the Nevada County Covid-19 Coronavirus Taskforce and over 50 other community key stakeholder representatives over Zoom remote meeting communications to address what are essential services and how the county will act and enforce to slow down the spread of the coronavirus in our county. During the County meeting, law enforcement and county staff re-iterated the content of the Governor's Order and stressed that those in the non-essential services to close offices to the public and, in the spirit of the order, confine to local residences with the exception of citizens meeting the needs of essential services (Medical, access to food and care of family members). While limiting non-essential functions, they are also closing city parks and facilities and posting signs at trailheads to deter interface with others. Please access
to refer to the County website for the latest in coronavirus information, protocol and resources - The site will provide updated information on a continual basis.
- Governor Newsom’s Order late Thursday evening has led to many questions from members asking for guidance on how this applies to their transactions, the MLS and the way they conduct business on a day-to-day basis. C.A.R.'s legal department has drafted a new document to help answer some of these concerns.
to access the new site and the full document titled
“C.A.R. Guidance on Governor’s Stay-at-Home Order" found under the tab "Your Transactions”
. We have provided an excerpt below pertaining to essential services:
C.A.R.'s Guidance on Governor's Stay-at-Home Order
Updated March 20, 2020
“Yesterday Governor Newsom and the State Public Health Officer issued Executive Order N-33-20 requiring all Californians to stay home except as needed to maintain continuity of operations in 16 infrastructure sectors. This supersedes all existing local city and county orders that are less restrictive. The
real estate industry is not exempt from this prohibition
except as needed to maintain “continuity of operation … of … construction, including housing construction.” Therefore, REALTORS® should cease doing all face-to-face marketing or sales activities, including showings, listing appointments, open houses and property inspections. Clients and other consumers are also subject to these orders and should not be visiting properties or conducting other business in person. Property management and repair work, which generally involves maintaining sanitary and safety conditions is permissible. Additionally, many other aspects of the real estate industry can continue to occur without in-person contact, including documentation and signing, and in many circumstances, closings. Other activities may also be managed remotely, though there may be some difficulties.”
We are fortunate to live in an age offering amazing technology with property showings through virtual tours, searches via internet websites and communication with your clients through "zoom", whatsapp", "Facebook live" "GoToMeeting" and other remote methods. This is a good time to tap into those resources, become educated on the offerings and put new practices in place to assist with your business. Also, take the available time at home to develop and work through your marketing strategies for the upcoming summer months and to get ahead of game by accessing your free C.A.R. 45 hours of education, completing your CE requirements and perhaps acquiring an C.A.R. or N.A.R. certification or designation that could lead to more referrals.
An important reminder – if you have questions and are seeking guidance on transactions as they relates to COVID-19, please take advantage of your member benefits and contact the
C.A.R. Legal Hotline
for legal advice at (213) 739-8282.
Please not that all association hosted live marketing sessions and tours have been cancelled until further notice and staff are assisting you remote from their homes.
If you have any questions, please feel free to contact me at firstname.lastname@example.org or Kathy Hinman, RCE at (530) 272-2627, ext. 4 as we are here to assist our members during this challenging time.