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A Message from the President
Work flexibility is more important than ever

The concept of Telework has been around for over 20 years. Initially, businesses were reluctant to roll it out because they couldn’t be sure whether employees were actually working or taking it easy. The technology wasn’t that good either, so it was easy for most companies to simply dismiss it.

Eventually some early adopters saw surprising results: stay-at-home workers were actually more productive than their office colleagues. Despite working longer hours, they enjoyed a better work-life balance. And with less stress, they experienced fewer health issues and costs.

Fast forward to 2020 – Remote work is mainstream news, along with the COVID-19 virus. With steady improvements in technology, many companies now see flexible work arrangements as crucial to their success in riding out mandated social distancing restrictions.

This month, TCI addresses some of the ways we can help you stay connected during these uncertain times…

  • We introduce a 6-month Covid-19 relief plan that offers free access to business-class video conferencing for remote meetings.

  • We discuss how TCI makes getting connected easy with Mitel licenses for remote work softphones.

  • We offer advice to remote workers about using video conferences effectively.

  • We discuss the critical role of Cloud Voice, and why you shouldn’t put off the transition, especially since the deployment can be arranged remotely with our “zero touch” approach.

Contact me today to discuss how our flexible work solutions can help your business weather the economic storm and emerge on an even keel when things subside. 

Tom Cornbrooks, President
703-321-3030 | .

Frustrated by a 40-minute limit on your video calls? Get 6 Months Free Access to Unlimited business-class Video Collaboration
MiTeam is an easy-to-use, secure remote meeting solution that can help any size organization stay connected - and you don’t need to be a Mitel customer when we set it up for you.

We’re extending TCI’s provider license to all of you because we want to help you get through these difficult times.

And unlike other providers’ service trials, you won’t be limited to 40 minutes or less. You can stay on a MiTeam Meetings call as long as you want (up to 20 Hours).

Here’s just some of the capabilities you’ll get with MiTeam Meetings…
  • Schedule meetings in advance with calendar integrations 

  • Start live video sessions in seconds from a chat or call 

  • Get a complete view of everyone in the meeting with 16-person multi-pane viewing (up to 100 participants total) 

  • Grant center stage to presenters with active speaker windows 

  • Display and whiteboard ideas in real-time with screen sharing 

  • Send important meeting documents through file sharing 

  • Keep track of important discussions with persistent chat logs 

If you’d like to get MiTeam Meetings for 6 months free, we’ll get you up and running. Contact us at

TCI makes getting connected easy… Get Mitel licenses for more Remote Work softphones
Mitel softphones allow remote and mobile workers to take advantage of a full range of productivity enhancing tools right from their smartphones or laptops – no desk phone required. Your employees can stay in touch with the same features and tools they had in the office.

A software license from Mitel is required for each remote worker. TCI will assist in getting all the licenses you need and then set up and implement the softphones so your organization can continue running with minimal disruption.

Teleworking UCC / MiCollab options include:
If you are not a UCC Licensee, certain features can be purchased separately…
When it comes to maintaining staff productivity and supporting your customers, softphones are essential tools for doing business in these uncertain times.

We can equip your remote workers with softphones now. Contact TCI today at (703) 321-3030 or .

A Video Meetings Guide for your Remote Workers
Videoconferencing has become “business essential.” Now more than ever, teams are relying on videoconference meetings on a daily basis so they can get work done effectively and efficiently. 

Many of your remote workers, however, may have to adjust to this way of communicating with their colleagues. 

Here’s a checklist of what every remote worker must consider as they get up to speed…

  • Visual presence – Since you may be in your home office, or even the kitchen, you will have to pay attention to lighting, visual background and ambient noise. 

  • Prepare the content – Take a few moments ahead of time to organize your thoughts. This can make all the difference between a frustrating call and a productive one.

  • Agenda – If you’re the organizer of the call, be sure to send out an agenda at least a day ahead of time. Identify what you expect from each participant. 

  • Your role – If you’re not the leader, reach out to the organizer and ask for clarification on your role and how you should prepare. Think through what you’d like to contribute.

  • Other participants – Find out who else will be on the call. Just as with face-to-face meetings, it’s helpful to know beforehand who will be “in” the meeting.

  • Limit side conversations – Keep one-on-one chats to a minimum. Instead, take notes for follow up.

  • Internet connection – Your WiFi needs to be strong enough to handle both voice and videoconference calls. What’s fine for browsing or email may not be robust enough to facilitate real-time communications.

  • Up-to-date software – Make sure you have the latest version of the meeting software. Or use a web-based business videoconferencing solution where you only need to sign on.

The right videoconferencing application makes it easy to assign tasks, send follow-up emails and group messages, share documents and schedule future meetings - all from a single interface. 

Need support arranging business-class videoconferencing solutions? Contact us today at (703) 321-3030 or .

Migrating to Cloud Voice doesn’t have to wait… TCI’s remote deployments can be arranged with “Zero Touch”
If you’ve been planning to transition your voice communication to the Cloud, there’s no need to wait out the COVID-19 virus before taking action. TCI can handle all the implementation details for you remotely, so you don’t have to touch a thing. 

Your team will be able to work from the office, at home, or on road. They will be able to handle calls from their desk or the mobile device of their choice. TCI can provide the phones, or you can source your own. With our “zero touch” implementation, your teams continue doing business from any location without skipping a beat.

Select the best deployment model
Delivered from our VMware-enabled data center in Ashburn, VA, our TCI Advantage services offer the flexibility to deploy UC your way - Hosted, Premises, Hybrid, Virtualized, or as Unified Communications as a Service (UCaaS). When your needs change, we can make the necessary platform adjustments for you. 
Choose the level of support you need
TCI can manage everything end-to-end or you can manage your own changes and only call us when you need help. Either way, easy online management and reporting is included. Choose your service plan - from traditional break-fix to fully-managed.
Customize to fit your business needs
  • Full integration with Salesforce, Outlook and other CRM applications

  • Deploy a world class Contact Center with agents working from anywhere

  • Seamless office unified communication on a desktop, laptop or mobile phone – or all at once!

  • And much more...  
Mitel-powered... TCI-delivered
TCI’s business-class communication solutions can be deployed in any configuration, with tailored financing options to meet your budget requirements. TCI makes Cloud Voice easy - all for a budget-friendly monthly subscription.
Talk to our experts and schedule your online Cloud Voice demo. Contact us today at ( 703) 321-3030 or .

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