Covid-19 Operational Update


As you may know, GEM recently made the decision to stay open despite the ongoing Covid-19 crisis. On March 23rd, 2020, the state of Massachusetts ordered all non-essential businesses to close. We recognize that many of our customers produce critical material, which makes our commitment to supplying your products as essential as ever.

GEM will be maintaining reduced operations at our main facility in Hanover, MA until April 7, 2020, when we expect to resume full production. In the interim, you may experience some delays not typical of GEM. We ask that you continue to be patient as we all move forward together in these unprecedented times.

We appreciate your business and cooperation and hope you and your families are staying safe.

For any inquiries, orders or general support, you can contact us here:

Gem Gravure Main Number: 781-878-0456
Gem Customer Service: 781-763-0444
Gem Technical Service: 781-878-8194

General Inquiries:
Customer Service:
Technical Service: