In principle, groups work best when a facilitator manages the process. When it is someone’s job to look after the group’s process, everyone else can focus on substance. When I know that someone is managing the order of speakers, I can pay full attention to what is being said.
When there is no objective facilitator and group members can manipulate the process, it tilts power toward a few, limits creativity, and clogs efficiency. It is typical for Congress, state legislatures, and town governments, for instance, to spend.....