Keeping You Current
January 2014 Monthly Newsletter
Hi ,

If I were to recap 2013, I would say it was year full of cautious optimism regarding the looming changes to health care legislated by the Affordable Care Act (ACA) and the many implications - known and unknown - that will result from those changes.   


Here at Benefits Done Right we were sponges for any legislative and product updates and worked diligently to keep everyone informed through proactive client communications. We worked well in advance, evaluating each and every account to determine who was a candidate for "early renewal", thus delaying the effects of ACA eligibility requirement changes and rate increases.


That said, there was no amount of diligence or hard work that could control the chaos occurring with the carriers during the 4th quarter of 2013. Most were understaffed, all were overworked, and everyone struggled to handle the workload. In fact, many carriers are still working on 12/1 contract and eligibility changes due the massive volume of paperwork working its way through the system.


As the dust begins to settle, everyone in this industry is taking stock of the lessons learned from the events of this past year. I am certain those lessons have made everyone more prepared and better equipped moving forward into 2014. 


It is often the rough patches in life and business that teach us much more than our successes. Although I have never taken the high caliber of our clients for granted, our relationships were reinforced through the kindness and patience everyone extended to our team at Benefits Done Right. I am incredibly grateful to all of you.


In this new year, we will be rolling out more creative solutions to improve your experience working with us and make plan administration easier for all. One of these changes will be strongly encouraging all clients to take advantage of fillable electronic forms and applications to minimize data entry errors in the carriers' systems due to legibility issues with hand-written forms.


I know some of you still prefer paper, and we will continue to support you in that manner if you so desire. However, due to the increase in required documentation legislated under the ACA, we will be embarking once again on a journey toward a paperless workplace.


We will be making electronic documents and fillable forms available to you through your own secure online benefits portal to ensure ease of access. Portals will be set up for all clients as your plans renew in 2014. We hope you will support us in our commitment to this journey and jump on board the paperless train with us. 


Our team at Benefits Done Right embraces challenges and is committed to staying ahead of the constantly-shifting landscape of employee benefits. We look forward to facing this challenge together...let's make 2014 the best year ever!


Best regards,

Laurie Rood, CEO
paperlessThe Electronic Advantage 
Prevent delays by filling out forms electronically
Health care reform has been a challenge for us all. We have seen an increase in the volume of paperwork required since the inception of the new health care legislation, and paperwork comes with its own set of issues. One of the main challenges, which has been magnified with the high rate of renewals over the past month, is that people's handwriting can be illegible or incredibly difficult to decipher. This can cause errors and delays in processing, which can be extremely frustrating for you.

There's an easy solution for this issue: electronic forms. We can provide almost any form in fillable PDF format, making it simple for you to fill out and return and easier for us to read and process in a timely manner. Electronic forms are faster, use less paper, and result in fewer errors and delays, which in turn means less stress for everyone involved.

Help us help you...request electronic forms and help us transition to a paperless workplace!


Master the Maze of Health Care Reform  
More webinars to come...stay tuned
We recently wrapped up our Master the Maze of Health Care Reform webinar series for 2013 and look forward to picking up where we left off in 2014. The Affordable Care Act has changed significantly over its lifespan, and we are committed to keeping you up-to-date as new challenges are uncovered.

There have been six installments to the webinar series to date, and we've uploaded all of them to YouTube for easy access. The webinars are only available via direct link; if you would like to view them, please call or email with your request. It is critically important to stay current regarding ACA, and these webinars are a great tool to ensure you have the information you need to make the right decisions for you, your business, and your family.

Not Eligible for Group Coverage?   
Get a quote...through our website!    

Great news...there's a fantastic new tool available to for individuals and their families on our website. Previously, when clicking "Get a Quote" on our site you would be taken to a basic quoting page that didn't provide you with many customization options. That has now changed.

Effective immediately, you can now search for individual medical and dental insurance quotes through a dedicated Benefits Done Right quoting site. You can choose from a multitude of plan options and find the package that best fits your needs on your own, and if you need assistance you can call or use the chat feature to speak with a licensed insurance agent. It's easy!

For more information on how the quoting engine works and how to navigate it, check out our latest blog post.

Benefits Done Right Insurance Agency, Inc.
601 University Avenue, Suite 250 / Sacramento, CA  95825
800 482 1817 / 916 568 2345 / fax: 916 564 9228

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