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nhsManagers.net

15th December 2025


News and comment from

Roy Lilley



Crisis...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

Santa slumped into this Howard & Sons armchair ... a present to himself... next to the roaring, log-fire.


Snowflake, one of the Elves, helped him ease of his boots and poured him a glass of Penderyn.


That’s it for another year’ said Santa, ‘we’ll take a couple of days off and then we’ll have to start planning for next year.’


… and that’s how it’s done. Organising the most compressed logistics and production challenges on a global scale.


As well as being an icon of good cheer, generosity and Ho, ho, ho… Santa is undoubtedly a student of Mintzberg's 5 Ps for Strategy… planning, getting organised and getting stuff done.


Unlike the NHS where, if not Christmas, certainly winter, always seems to come as a surprise… at least that’s what the press and people in phone-ins would have you believe…


… of course it’s not true. Winter planning started back in June.


Nevertheless, it is one of the most persistent questions put to the NHS every year; why didn’t it prepare for winter? 


The premise is wrong.


The NHS prepares for winter every single year. What it can’t do is what Santa can do… rely on fairy dust and magic, to conjure up some help… in the NHS there’s no magic that can create capacity...


... that no longer exists.


NHS winter planning is neither casual nor last-minute. Systems and hospitals produce formal plans months in advance.


Extra funding is allocated, elective work is scaled back to create headroom, escalation beds are opened, discharge schemes are accelerated, virtual-wards expanded and often, staff leave curtailed. 


Flu and COVID vaccination programmes are targeted. That's preparation, on a grand scale.


The problem is…


… winter planning is being asked to compensate for a structural weakness built into the system…


… England runs with far fewer hospital beds than comparable systems.


The UK has around 2.5 hospital beds per 1,000 population. Across much of Western Europe and the OECD, the figure is typically between four and eight. Germany; eight beds per 1,000, France around six, Italy three and a half. 


These countries go into winter with slack in the system. We don’t…


… the NHS operates permanently close to full. Safe hospital occupancy is usually considered to be around 83%. In England, hospitals routinely run at 90-95% … before winter has even started. 


When seasonal illness arrives… flu, RSV, COVID, norovirus, cold-related admissions, demand doesn’t stretch the system, it overwhelms it.


Every winter… emergency departments back-up because wards cannot take patients. Ambulances queue outside hospitals because EDs are full. Elective care is cancelled because surgical beds are given over to medical patients. 


Staff are forced into constant crisis-management, not because they failed to plan, but because there is no buffer left to absorb pressure.


Social care compounds the problem. Winter pressure is as much about flow-out as flow-in.


Thousands of hospital beds are occupied by people medically fit for discharge who cannot leave because the social care capacity they need doesn’t exist.


This is not an NHS failure… it is the consequence of a fragile care market competing for staff with worse pay, conditions and stability. 


You cannot discharge patients into care that isn’t there, no matter how good the plan looks on paper.


The myth that the NHS ‘fails to prepare for winter’ persists because it is politically convenient. 


It reframes a long-term policy choice… running the system hot, with minimal spare capacity… as a short-term management failure. 


Over the past 35yrs, the total number of NHS hospital beds has more than halved… 1987 nearly 300,000 beds… by 2019, falling to around 140,000.


Over that period, population (England) has grown from about 47.3m to around 56.6m by 2020… it is now accelerating driven by births, ageing and migration.


Numpty politicians, egged on by think-tanks, are beguiled by the sunny uplands of shorter bed-stays, improved technologies, virtual wards… all fine until winter comes.


Planning can mitigate pressure, but it can’t substitute for beds, staff and social care capacity that have been systematically stripped out. 


Until that reality is acknowledged, winter will continue to arrive on schedule… 


… and so will the annual crisis.

NEW-NEW-NEW-NEW-NEW

Dr Charlotte Refsum 


In their latest In The Loop podcast

Niall and Roy debate with

Dr Charlotte Refsum

Director of Health Policy at the

Tony Blair Institute.


In a frank discussion Charlotte a former GP reveals how the former Prime Minister is still closely involved in policy development and she lays out the stark choices facing the NHS if it is to survive in the face of the enormous challenges it currently faces. 


Charlotte is a former GP, has been involved in supporting change in 25 countries, contributed to the government’s NHS plan and has worked with Sir Patrick Vallance and Sir John Bell on technology and how the arrival of the AI era will transform health and care.


This podcast is her frank assessment of HMG's strategy. Hard questions about what will be needed to implement the changes needed and whether the absolute priority, which concentrates so much of its resources on older people with long term conditions, is justified. 


Charlotte suggests the current budget may be all we can afford, and in her view the NHS needs to find ways of living within its means...


... that will involve thinking like an insurer, assessing future risks and taking prevention much more seriously.


There is discussion of copayments for some new treatments for those who can afford it and the need for the NHS to start decommissioning some services if it is to embrace the technological revolution that is already underway. 


Refsum suggests we need a revolution in primary care. 


As for the professions, she suggests the impact of technology on doctors and others is uncertain but will be profound and it will become easier and cheaper for people to seek advice from elsewhere.


But she adds, that does not mean a dystopian future where we send out someone with an NVQ and an iPad to get and manage complex cases! 



Download the podcast here...


... and to listen again and access the whole series follow the link below. 

For all the previous

In the Loop

podcasts with

Rob Webster

ICB CHEx

Sarah Woolnough

CEO of the King's Fund

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash, chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-


Probably, the most listened to

Podcast in the NHS!

FREE!

This is slightly misleading... the flu season has started early this year, hence the numbers don't really compare with last year. The important question; will the numbers continue to climb or will they simply mirror previous years but just out of sync. Fingers crossed!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Dr Paul Lambden


Reindeer Aren’t Just For Christmas


'... we need to turn to what is probably the best known verse of an American, “A visit from St Nicholas”, written by Clement Clarke Moore in 1822 for his children, and first published anonymously in the Troy New York Sentinel the following year.'


News and Other Stuff

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>> The material advantages of becoming an integrated health organisation are “not entirely clear” - due to an “almost complete lack of any detail”.

>> Barking NHS Trust - adopts AI-enabled decision support system.

>> Children targeted in urgent NHS vaccine drive - to curb 'super-flu' epidemic before Christmas.

>> Uber launches new healthcare service - Australia.

FREE BOOK - CLICK TO DOWNLOAD


... from Ed Smith, former chair of NHSImprovement and Roy Lilley.


If you work in the NHS you may not have a stethoscope and you may not stand at the bedside but you are part of the invisible army of people who keep the lights on, makes sure the place is clean and properly maintained, and all the other things...


If you are the one... it's OK to be proud of what you do and...


... this book is for you."


Click here for a free download.

The ME Association to fund Imperial College London scientists in £1.1m ground-breaking research study









This is what I'm hearing, unless you know different. In which case, tell me, in confidence

__________


>> I'm hearing - Availability of GP jobs has improved over the past year but remains far below the level seen in 2022/23, according to latest NHS data that shows the extent of the jobs shortage in general practice.

More News

----

>> Months-old baby's death at hospital was 'avoidable' - after language complication.

>> 38 trusts move league table segment - I know it's important for the organisations but really, I don't think the public give a twopenny damn.

>> Smartphone apps offered on the NHS - to help patients recovering from heart problems.

>> East Kent Hospitals CEO Tracey Fletcher - takes ‘unplanned leave’

EU flag

Alternative European Healthcare Perspectives December 2025


Roger Steer


'Surveys of public opinion in the UK show that the population want better public services and higher taxes on the wealthy, and to rejoin the EU. That it is proving difficult to convert public opinion into policies and action is the fault of the democratic system.'

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