Each year CHC provides training and consulting to hundreds of agencies, their staff of nurses, therapists, personal care providers, and aides as well as to family and other caregivers who provide in-home services to the infirm, chronically ill and disabled
to improve care, quality and safety.
CHC is the first Colorado company approved by CDPHE for Administrator CEUs.
Is Teaching Culture Important?
How to Recover from a Cultural Faux
A social mistake in another culture isn't easy to recover from. Maybe it was a joke that misfired, an unintentional violation of personal space, or a misreading of the context that resulted in someone losing face. Before working in another culture, make an effort to understand the etiquette for apologizing. Find out what verbal and body language people use when faux pas occur. For example, do they say, "Excuse me" or "I'm sorry," or even smile, laugh, bow, or look away? Do they show contrition or humility, address it publicly or discreetly, simply ignore it? Keep in mind that most cultures don't have one-size-fits-all rules for reacting to mistakes, and context is key. Observe how people in the culture behave, and talk to those with whom you are building relationships. You could also consider working with a cultural coach so that you'll be prepared the next time you realize you've made a mistake.
Adapted from "How to Recover from a Cultural Faux Pas," by Melissa Hahn and Andy Molinsky
On-Line OASIS training videos
ETA has released 5 short YouTube videos intended to increase basic OASIS non-clinical skills. The videos are listed along with other short free resources on the CDPHE OASIS Training and Resources page as "On-line Training Resources".
Questions?: Please email email@example.com
Basic 8-hour Administrator Training for
All agency types
with Connie McWilliams, MBA, CHC president with 20 years of experience as owner-operator of an accredited Medicare-certified agency.
LIVE PROGRAM offers 4 CEUs each day
July 17 & 18, 10:00 am to 3:00 Pm
This course provides compliance with both Annual Training and Initial Trainingrequired of all Administrators, Managers & alternates.
CDPHE-approved Privacy & Confidentiality:
Care about HIPAA-2 CEUs $100
These eLearn courses are available 24/7 and offer clear learner progress indicators and unlimited replays of course material. Resume learning exactly where you left off, on your mobile, tablet, laptop or any device.
CHC mission is to provide effective education that improves care, quality, safety of clients in the home and bring compliance to all involved in the organization.
START UP or MATURE agency assistance.
Non-Medical Home Care
Medicaid-waiver Personal Care & IHSS
Skilled Home Health Care
Directed plan of correction
Directed in-service training
Billing and revenue management
Corporate entity setup
- Resources on corporations
Licensure application - Help with answering questions on your application.
Policies & Procedures - Specific to program type plus Administrator training for understanding and compliance.
Quality Management Program / QAPI - New survey process includes Core elements.
Consumer record - Includes Service Plan and documentation requirements.
Medical chart - Unique to your services, programs and policies.
Personnel record - Detailed and observed competency and written testing.
Complaint, Infection Logs - Administrative procedures to ensure consumers are protected.
Occurrence, Incident Reporting - Ensures Reporting requirements are met.
Written, step-by-step competencies- Detailed and observed competency evaluation for direct care providers.
Consumer safety, Emergency Preparedness - Preserve the health, safety and security needs of care providers, their employees and their patients during a sudden emergency
Privacy, confidentiality and HIPAA compliance - Ensure enforcement of your Privacy prolicies.
Mock surveys - Onsite review of survey-risk areas.
Agency-specific educational consulting - Combined lecture and interactive mini-mock survey.
Billing Services for Medicare, Medicaid, Commercial Insurance, Medicare Advantage, TriCare, Champa - Training or billing provided
Colorado Health Care
Training and Consulting
Colorado Health Care
Training and Consulting
invites applications from experienced professionals with stellar credentials and evidence of expertise.
We offer the chance to make an immediate impact on our clients' most important challenges and add value to our team. C
ollaboration is at the heart of our work. We don't work on
clients, we work with our clients to gain insights into their unique situations and figure out what needs to be done. CHC is the first Colorado company approved by CDPHE for Administrator CEUs and we take that honor seriously.