Direct coin deposit capability provides new level of convenience for customers.
OCTOBER 30, 2018, Mt. Prospect, IL -
, the leading innovator and provider of coin, currency and check processing technology as well as ATMs, today announced it offers financial institutions the widest variety of direct deposit interfaces on its
Money Machine2 self-service coin counter
Its Money Machine 2 self-service coin counter supports the following platforms: Fiserv DNA, Fiserv XP2, Corelation KeyStone, and Symitar Episys. With multiple direct deposit solutions available on Money Machine 2, consumers can deposit redeemed coin directly into their checking or saving accounts via touch screen. "Self-service coin redemption is a great way to improve consumer satisfaction and automate the handling and processing of customer coin deposits," said Bob Gibson, vice president branch operations, Cummins Allison.
Banks and credit unions that chose to bring the convenience of coin counting services to their consumers not only benefit from increased branch traffic, they are able to differentiate their offerings by giving tellers an opportunity to discuss other value-added services with consumers when they visit the branch to make coin deposits. Satisfaction and service are important drivers behind financial institutions investing in automation technologies that let consumers help themselves at the branch and allow staff to focus more on the relationship aspects of banking.
Additional benefits include assistance in differentiating the bank or credit union in a highly competitive market and the ability to attract new customers.
About Cummins Allison
Cummins Allison is the leading innovator and provider of check, currency and coin handling solutions, as well as full-function ATMs. Our world-class sales and service network includes hundreds of local representatives in more than 50 offices in North America, 6 wholly-owned subsidiaries and is represented in more than 70 countries around the world. For more information about our award-winning solutions, visit www.cumminsallison.com .