In the shadow of the largest postage hike in more than a decade and official service delays affecting First Class mail as of October 1, a new campaign called “Keep US Posted” has been launched. Read more on Keep US Posted.com.

Related: 20 Attorneys General File Complaint to Block Postal Service's Strategic Plan

Borrowers are now entering into a new phase consisting of forgiveness appeals, audits, fraud reviews, and enforcement. Anticipating a rush of forgiveness denials, the Small Business Administration recently unveiled its new procedures for appeals of unfavorable forgiveness decisions. Read more on JD Supra.com.

Related: SBA Issues Final Rule on Appeals Process for PPP Loan Review Decisions

According to a new survey by Insightly/Zogby Research, consumers would rather have a tooth pulled, learn a TikTok dance with their kid, and wait in line at the DMV than resolve an issue with a company’s customer service department. Why? Because companies are over-confident in their customer relationships and are more interested in talking than listening. Read more in this analysis by Heidi Tolliver-Walker on WhatTheyThink.com.

The stage of acquisition known as due diligence is the deep-dive part of the process: a scrupulous reality check that takes place between the buyer’s submission of a letter of intent (LOI) to acquire and the formal closing of the deal. It’s basically about avoiding the kinds of surprises that trigger buyer’s remorse after ownership changes hands. Read more by James Russell of GLGA member New Direction Partners.

The hybrid model of remote and in-office settings will likely become a permanent part of our work culture. Consider ways to keep your employees active and productive within this new normal. Read more by GLGA member CliftonLarsonAllen.

In a recent webinar, industry experts Adriane Harrison and Gary Jones discussed OSHA's impending Emergency Temporary Standard as well as what companies need to do to prepare and implement the vaccine mandate. Click here for a recap on Printing Impressions.com.

A total of 111,475 mail campaigns have been sent using the Informed Delivery add-on digital service. Now that this service has started to "mature," what can we learn about campaign best practices? Here are some examples from my own personal email collection. Read more by Maeghan Nicholson of GLGA member Suttle-Straus.

Trish Witkowski of Fold Factory.com has three shaped Roll folds for you this week. This video features the John Deere Customer Appreciation Brochure by GLGA member HM Graphics (now JR Dimensional), Milwaukee, WI, that won Best of Category honors in the 2018 Graphics Excellence Awards.

Pictures from 2021 Graphics Excellence Awards Celebrations are now available for viewing and downloading.

Click here for the complete Milwaukee album.

Click here for the Addison album (partial at this time; the complete album will be available soon.)

If you took pictures that night that you would like to share with other attendees, please email them to Sharon Flick and she will add them to that location's album.

Posted on their website blog by Darwill, Hillside, IL

This October, Darwill celebrates 70 years of business! We take this time to reflect on our history and appreciate the achievements of our team that continue to propel us forward. We wouldn’t be who we are today without acknowledging those that helped laid the groundwork for our success. Read more.

IL&P, Elk Grove Village, IL, is the subject of a feature story on Labels and Labeling.com:

The US label converter moved into wide format printing in 2016, but the installation of an Inca OnsetX3 two years ago pushed the venture to another level. Read more.

Every year, Lauterbach Group, Sussex, WI, provides Group Forward Scholarships to the children of our employee group members who are high school seniors. This year we are incredibly excited to award a scholarship to Maci Meyer. Read more.