SAFETY TIP: Scammers may try to impersonate El Paso Electric by demanding immediate payment or threatening to disconnect your service. Remember: EPE will never call, text, or email you asking for payment through gift cards, prepaid debit cards, or wire transfers. If you receive a suspicious message, hang up and call our official customer service number to verify your account. Stay alert and protect yourself from fraud!

 


We understand that unexpected hardships can make it difficult to pay your bill. That’s why we offer the Bright Hearts Fund, an assistance program designed to help families facing financial challenges. Through this program, eligible customers can receive one-time bill payment assistance, providing relief when it’s needed most.


If you or someone you know could benefit from this assistance, visit epelectric.com to learn more about eligibility and how to apply. Together, we can keep our community powered and connected.

Investing in You! - Energy Delivery


Reliable energy is essential for our community, and El Paso Electric is committed to continuous improvement.


Our latest upgrades include modernizing substations, replacing poles, and enhancing key equipment to ensure safe and efficient power delivery. These investments strengthen our energy delivery system and reflect our dedication to meeting the needs of our customers.

Learn More
 

Love is in the Air, but Keep Mylar Balloons Grounded


Mylar Valentine’s Day balloons may be festive, but when released outdoors, their metallic coating can cause power outages if they get tangled in power lines. To prevent disruptions and keep everyone safe, always secure Mylar balloons with a weight and never release them outdoors. Let’s celebrate love without leaving our community in the dark!

EPE Proudly Welcomes New Board Members


With Patricia A. Sullivan, Ph.D. and Rudolph "Rudy" Wynter, we’re strengthening our commitment to delivering energy that is reliable, sustainable, and designed to meet the needs of today and tomorrow

Patricia A. Sullivan, Ph.D., is a trailblazer in education and sustainability. At New Mexico State University, she has led initiatives that drive clean energy adoption, workforce readiness, and STEM education across our region. Her leadership in creating partnerships with businesses and communities has brought impactful programs to life, such as a multi-state technical assistance center focused on advancing energy justice. Patricia’s dedication to progress aligns with El Paso Electric’s commitment to building a sustainable future.

Rudolph "Rudy" Wynter's leadership in energy innovation has shaped communities and advanced clean energy goals. As the former CEO of National Grid’s New York business, he oversaw a $21 billion investment plan to modernize infrastructure and increase renewable energy capacity. His efforts included groundbreaking decarbonization projects and expanding workforce development programs, making him a perfect fit for El Paso Electric’s mission to innovate and grow responsibly.

Power Up with Texas Community Solar: Join the Reserve List


Join the clean energy revolution with EPE's Texas Community Solar program and help power your home or business with renewable energy.


Our program is growing rapidly, and we're tripling its size to support over 5,000 homes and businesses. By signing up for our reserve list, you can secure your spot and take the first step towards supporting a greener future. Don't miss this opportunity to make a positive impact on the environment with this affordable, no-hassle opportunity. Sign up today!

Join the Reserve List

Coming Soon: Texas EV-Ready Pilot Programs


Customers in Texas who own an electric vehicle (EV) or are thinking about getting one can now benefit from the new EV-Ready Pilot Programs. EPE designed these four pilot programs to help residential and commercial customers the option to receive incentives, credits and an alternative rate for charging.

 

These pilot programs will help EPE gain insight into the increasing number of EV owners in its service area to effectively improve its infrastructure to reliably meet the demand from EV load. Stay tuned for more information!

Save Energy and Brighten Your Home: NM Residential Lighting Program


This is a perfect time to upgrade your lighting and save energy. Our Residential Lighting Program in New Mexico offers discounts on ENERGY STAR®-certified LED bulbs, which are more efficient and longer-lasting than traditional lighting. These LEDs can help you reduce energy costs while creating a warm and inviting atmosphere for your home. Learn more and find participating retailers below.

Learn More

Inspiring the Next Generation: EPE at the Texas Intern Network Event


El Paso Electric employees recently participated in the Texas Intern Network event, hosted in partnership with Workforce Solutions Borderplex, where they engaged with over 200 high school students eager to explore future career opportunities. Our team introduced students to the diverse internship programs EPE offers, providing insights into careers in the energy industry and the skills needed to succeed. In addition to sharing information, our employees conducted mock interviews, giving students hands-on experience with real-world job interviews. Through constructive feedback, we helped them build confidence, refine their communication skills, and understand the importance of professionalism in the workplace.


We’re proud to support initiatives that empower the next generation and look forward to seeing these students grow into the future workforce of our community!

Honoring Dr. King's Legacy Through Service


In the spirit of Martin Luther King Jr. Day of Service, EPE employees came together to give back to our community, volunteering at The Child Crisis Center of El Paso, the YWCA Transitional Living Center, and the Boys & Girls Club of El Paso. Through their dedication and hard work, Team EPE helped support these vital organizations that provide care, shelter and resources to families in need.


We are proud of our team for embodying the values of service, compassion and unity, making a positive impact in the communities we serve.

 
cb5f8268-9807-4b46-ac1a-e08578c53600 image
 
 

Need to report a scam?

Contact Us! Send us an email

Join our EV Community!

Customer Newsletter | February 2025, Vol. 36

Facebook  X  Instagram  LinkedIn  TikTok  YouTube