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CycleYOU Core Courtesy
WAITLIST POLICY: If you are on the waitlist and your plans have changed you must cancel yourself off the list. If you get in class up to 30 minutes before class we will assume you can make it, if you don't attend, the class will be counted against your package or if you are monthly you will be charged $10 fee.
Full Classes: You must cancel before two hours to keep the class from counting even if you aren't in attendance. Monthly members will be charged a $10 late cancel fee. Early Morning classes DO NOT apply.
Class Start Times: CY reserves the right to give away reserved bikes five minutes before class start time to clients who are present, if you have not arrived or have told us you are on your way. The class will count against your package. Five minutes after the class start time no client will be allowed entry for safety reasons and to ensure the serenity of all clients on their journey.
First Class? Please arrive at least twenty minutes before class so we can take time to fit you to the bike properly, explain class moves and goals to you one-on-one. It will enhance your enjoyment of the whole CycleYOU experience. New clients MUST arrive at least five minutes before start time in order to be cleared to ride and to ensure safety on the bike. Please take note of parking! CORRAL IS A ONE WAY STREET!
The Experience... Everyone is on a different journey, therefore respect the journey by not talking to each other during class. And just a reminder no phones on or near bike during class.Interaction with our instructors is highly encouraged. If you feel it...yell it!!
CY Award dollars: CY award dollars can only be used for Package purchases. Maximum $50 per package, $30 per month or $200 per year.