Winter weather and road conditions are monitored by the city's operations staff, 24 hours a day, seven days a week. Staff clear roads, sidewalks and trails according to provincial maintenance standards and municipal bylaws.
Clearing and salting begins on uptown and commuter trails with a minimum of 5 cm of snowfall. The following priority trails are cleared first as they connect people to major transportation networks: Spurline Trail, Iron Horse Trail and Laurel Trail. Once staff have cleared the priority network of commuting routes, other city-cleared sidewalks, trail links and park pathways are cleared. Service is usually completed 48 hours after snow has stopped falling.