Training and Technical Assistance Offerings |
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On behalf of all of us here at DCPCA, thank you for all that you are doing to respond to the COVID-19 emergency. Your work is saving lives. We have postponed many of our trainings given new demands on health center staff. We are sending a separate weekly COVID-19 newsletter to our members with resources (including upcoming COVID-19 trainings and meetings) to inform clinical and operational decisions. If you need any support, please reach out to our team at communications@dcpca.org and we can direct you to a PCA staff person who can provide the appropriate response.
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DCPCA Calendar
Check out our calendar to see all DCPCA-facilitated trainings, Peer Groups, and events.
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DCPCA Billing and Finance Peer Group
Monday, August 10, 2020
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Time: 10:00 a.m. - 11:00 a.m. EDT
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Location: Zoom teleconference
For more information, contact Tricia Quinn, Director of Policy and External Affairs, at pquinn@dcpca.org.
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DCPCA HR & Workforce Development Peer Group
Monday, August 10, 2020 + August 24, 2020
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Time: 12:00 p.m. - 1:00 p.m. EDT
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Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist, at apallitto@dcpca.org.
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Qual IT Health Information Technology Workgroup
Friday, August 14, 2020
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Time: 11:00 a.m. - 12:00 p.m. EDT
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Location: GoToMeeting teleconference
For more information, contact Lassine Cherif, Information Security & IT Manager, at lcherif@dcpca.org
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DCPCA Clinical Directors + Emergency Preparedness Task Force (EPTF) Peer Group – COVID-19 Focus
Friday, August 14, 2020 + Friday, August 28, 2020
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Time: 1:00 p.m. - 2:00 p.m. EDT
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Location: Zoom teleconference
For more information, contact Megan Loucks, Director of Quality Improvement, at mloucks@dcpca.org.
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Qual IT Clinical Quality Improvement Committee
Thursday, August 20, 2020
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Time: 10:00 a.m. - 11:30 a.m. EDT
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Location: GoToMeeting teleconference
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Upcoming DCPCA-Sponsored Trainings |
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Supervising in the time of COVID
A Wendt Center workshop for DCPCA health center supervisors, managers, and directors
Date: Friday, August 14, 2020
Time: 12:30 PM – 2:30 PM EDT
Training overview: In lieu of an August IBH/SUD Peer Group meeting, DCPCA will be hosting a workshop with the Wendt Center Training Institute. This workshop will frame COVID-19 as a grief and trauma experience. We will discuss the impact on self and provide strategies for self-care. This training is open to managers, supervisors, and directors of behavioral health and social services at DC health centers.
You can find more information and register here.
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eCW New Staff Overview and Navigation Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview:This training is designed for new staff members to get an overview of eClinicalWorks. It will be a two hour Webinar and will show you how to navigate the system. There will be an opportunity to ask questions.
*You will need to complete the New Staff Overview and Navigation Training before registering for the Front Office or Clinical Progress Notes Training.*
This training will be offered on the following dates and times:
Date: August 12, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date: August 13, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date: September 9, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
eCW New Staff Front Office Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This training session course is intended for individuals who work in the front office registering patients. Participants will learn to create/import new patients, eHX Demographics update, the various components of scheduling appointments and web enabling patients.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date: August 12, 2020
Time: 2:00 pm.- 4:00 pm. EDT
Date: September 9, 2020
Time: 2:00 pm.- 4:00 pm. EDT
eCW New Clinical Staff Progress Notes Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: To register for this training, you must have already taken the eCW Staff Overview. This training will cover the flow of SOAP notes in eCW. This will include the Office Visit Screen, the Resource Schedule, the Right Chart Panel, eHX/CRISP; Orders, Prescriptions, Labs, X-rays Procedures, Referrals; Billing Information and Locking progress note/Addendum.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date: August 13, 2020
Time: 2:00 p.m..- 4:00 p.m. EDT
Date: September 10, 2020
Time: 2:00 p.m.- 4:00 p.m. EDT
For more information on eCW trainings, please contact Valerie Berry, eCW Specialist and Trainer, at vberry@dcpca.org
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Quality Improvement (QI) Boot Camp Training
Thursday, September 3, 2020
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Time: 9:00 a.m. - 12:00 p.m. EDT
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Location: Virtual
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Facilitator: Melissa Mayer, Quality Improvement Specialist, DCPCA and Berlinda Olivier, Quality Improvement Specialist, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: The Quality Improvement (QI) Boot Camp is geared towards any health center staff that support quality improvement, including both clinical and administrative staff. Attendees will have the opportunity to discuss and practice key QI principles including the Model for Improvement, PDSA process, SMART goals, Root Cause Analysis, process flow diagrams, and quality measures. We will apply the concepts learned to real-life case studies through hands-on group exercises.
Who Should Attend: Any health center staff members that support quality improvement, including both clinical and administrative staff; members of QI teams.
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Qual IT Fall Virtual Conference
Save the Date: Wednesday, September 16 & Thursday, September 17, 2020
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Location: Virtual
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Registration Cost: Free for DCPCA Members
For more information, please contact Berlinda Olivier, QI Specialist, at bolivier@dcpca.org.
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Ongoing Training Opportunities |
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Ask, Advise and Refer Provider Training: Helping Clients Quit Tobacco
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Time: Coordinate with DCPCA to select a 1 to 2-hr time that works well for your team!
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Location: Virtual...or, we come to you!
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Facilitator: Charles Debnam, BA, MCHES, CTTS, CACII, Deputy Chief Executive Officer, The Community Wellness Alliance
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a tobacco cessation training in partnership with BreatheDC and DC Health that is designed to equip health care professionals with evidence-based skills to treat and care for patients with tobacco dependence.
Who Should Attend: Any health center staff that supports patient care.
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at bolivier@dcpca.org
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Chronic Disease Management Trainings
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Time: Coordinate with DCPCA to select a 1 to 2-hour time that works well for your team!
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Location: Virtual...or, we come to you!
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Facilitator: Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a selection of chronic disease management trainings in partnership with Flexcare Solutions that is designed to equip health care professionals with evidence-based skills to treat and care for patients with diabetes and cardiovascular disease. Our training facilitator, Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy, can provide a didactic and experiential training that addresses the following topics:
- The Pharmacist Role in Comprehensive Medication Management for Chronic Disease
- Core Nutrition and Exercise Changes for Weight Loss in Diabetes
- Diabetes Medications Education
- Initiating and Understanding Insulin
- Medication Adherence – Engaging Patients
- Improving Outcomes for Statin Therapy
Target Audience: This training is geared toward clinical staff members, including providers, Medical Assistants, nurses and Care Coordinators
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at bolivier@dcpca.org
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Upcoming External Training Opportunities |
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Adopting a Population Health Strategy to Reduce Heart Disease Risk
Date: Wednesday, August 12
Time: 2:00-3:30 p.m. EDT
Billing and Reimbursement: How to Do it Properly and Ensure Compliance
Part of the HHS Telemedicine Hack Learning Community 10-Week Webinar Series
Date: Wednesday, August 19
Time: Noon-1:00 p.m. EDT
Dental Leadership Burnout After Five Months of COVID-19: A Safe Space to Share and Support Date: Monday, August 24
Time: 3:00-4:00 p.m. EDT
Clinical Best Practices and the Art of the Tele-Physical Exam
Part of the HHS Telemedicine Hack Learning Community 10-Week Webinar Series
Date: Wednesday, September 2
Time: Noon-1:00 p.m. EDT
The New Normal: Tips to Make Telemedicine Part of Your Permanent Practice
Part of the HHS Telemedicine Hack Learning Community 10-Week Webinar Series
Date:Wednesday, September 16
Time: Noon-1:00 p.m. EDT
UDS Mapper Advanced Topic Webinar: New Features in the UDS Mapper
Date: Thursday, September 17
Time: 2:00-3:00 p.m. EDT
UDS Mapper Special Topic Webinar: Food Insecurity and Opportunities for Health Centers
Date: Wednesday, September 23
Time: 2:00-3:00 p.m. EDT
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Date: Thursday, August 6, 2020
Time: 1:00 p.m. – 2:00 p.m. EDT
NACHC’s national webinar series, “Reimagining Care” addresses how Health Centers will continue to lead the primary health care industry through flexibility and innovation in a post-COVID world. National Health Center accounting and legal experts will offer insight into the reporting and grants management requirements of the FY 2020 CARES Supplemental Funding Guidance and respond to questions.
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Interactive Virtual Health Lessons for the Community
Date: August 6, 2020 - August 29, 2020
Time: Choose from dates, times, and topics in August to participate in FREE one-hour interactive lessons.
Join our FREE weekly virtual health lessons led by volunteers to learn how to take action to reduce your risk for heart disease and stroke – and encourage others to do the same!
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Project ECHO Diabetes in the Time of COVID-19: Diabetes Distress & Coping in the Time of COVID-19
Date: Wednesday, August 12, 2020
Time: 9:00 – 10:15 a.m.
CME Credits Offered: 1.0
Registration Fee: Free
This live training webinar session will address the urgent needs of patients with type 1 and type 2 diabetes who require complex diabetes treatment in the primary care setting in the time of COVID-19 by empowering and increasing the capacity of primary care providers (PCPs) and clinics to safely and effectively manage underserved patients who do not have access to routine specialty care. Led by a nationally/internationally renowned faculty team of diabetes experts (many of whom contribute to/co-author national guideline recommendations), this curriculum will spotlight various aspects of diabetes management for patients at high-risk for poor outcomes during the time of COVID-19. View all Project ECHO Diabetes COVID-19 series information and resources HERE.
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Caring for Patients with Cardiovascular Disease Against the Backdrop of COVID-19 and Systemic Racism
Date:Wednesday, August 19, 2020
Time:12:00 p.m. PDT
Registration Fee: Free
Recognizing the impact of systemic and institutional racism, how might we provide equitable care for patients with chronic conditions, such as hypertension and diabetes? How might we move toward a care delivery model that is “trauma-informed,” acknowledging racism both as trauma and a risk factor for cardiovascular disease?
Hear from health care leaders from Kaiser Permanente and California safety net organizations on how their work to improve health equity and eliminate disparities has evolved in the wake of the COVID-19 pandemic and the tragic deaths of George Floyd, Breonna Taylor, and so many others.
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Preparing for Value-Based Care through Sustainable Telehealth Workflows
Date: Thursday, August 27, 2020
Time: 2:00 p.m. EDT
The whole health system is moving as fast as possible to counteract the effects of COVID-19 on their patient population and their overhead as a whole. Telehealth has been an effective tool for treating patients remotely and ensuring any on-premise patients and staff stay safe. Some health centers are treating telehealth as a Crisis Management Tool rather than a tool to improve the health of their patients in a cost-efficient and outcome-driven way. So how can you prepare your FQHC to use telehealth during the current PHE and ensure you’re ready for the shift to Value-Based Care? We will cover sustainable telehealth services that are often underutilized and example workflows that have worked for other health centers during this session.
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IHI National Forum on Quality Improvement in Health Care
Date: December 6–9, 2020.
Learn directly from industry leaders, consult with subject matter experts, explore peer-reviewed academic work and see how organizations industries outside of health care also pursue quality improvement.
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Virtual eClinicalWorks 2020 National Conference
Date: October 28-30, 2020
The 2020 eCW's National Users Conference is going virtual this year, and is FREE to all attendees! This is a great opportunity to learn what's coming with eCW, and enhance your knowledge of all it has to offer.
eClinicalWorks - Live Webinars
eClinicalWorks offers free, live, online webinar training sessions for various eClinicalWorks product topics. These complimentary webinars are administered via GoToMeeting. To register, select a topic of your choice and click the GoToMeeting registration link. An Internet connection and a telephone or microphone and speakers (VOIP) are required to attend the sessions. For more information about our webinars, refer to the FAQ.
- All Live Webinars are 1 hour long
- All Live Webinars are offered in EXE and Browser
- Look for "System Enhancement" webinar to learn about the latest enhancements in eClinicalWorks.
Most webinar topics have also been recorded, so you can watch them at your convenience. For a list of the webinar recordings, click here.
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Free Self-Paced Online Trainings on Public Health Topics |
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Check out our library of informative and engaging content in the Public Health On Demand training section. These distance accessible training opportunities are available to you anytime, anywhere, and from any device.
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This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $565,223. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.
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