Training and Technical Assistance Offerings |
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On behalf of all of us here at DCPCA, thank you for all that you are doing to respond to the COVID-19 emergency. Your work is saving lives. We have postponed many of our trainings given new demands on health center staff. We are sending a separate weekly COVID-19 newsletter to our members with resources (including upcoming COVID-19 trainings and meetings) to inform clinical and operational decisions. If you need any support, please reach out to our team at communications@dcpca.org and we can direct you to a PCA staff person who can provide the appropriate response.
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DCPCA Calendar
Check out our calendar to see all DCPCA-facilitated trainings, Peer Groups, and events.
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Qual IT Health Information Technology Workgroup
Friday, December 11, 2020
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Time: 11:00 a.m. - 12:00 p.m. ET
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Location: GoToMeeting teleconference
For more information, contact Lassine Cherif, Information Security & IT Manager, at lcherif@dcpca.org
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DCPCA Integrated Behavioral Health Peer Group
Friday, December 11, 2020
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Time: 12:30 p.m. - 2:00 p.m. ET
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Location: Zoom teleconference
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DCPCA Billing and Finance Peer Group
Monday, December 14, 2020
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Time: 10:00 a.m. - 11:00 a.m. ET
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Location: Zoom teleconference
For more information, contact Tricia Quinn, Director of Policy and External Affairs, at pquinn@dcpca.org.
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DCPCA HR & Workforce Development Peer Group
Monday, December 14, 2020
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Time: 12:00 p.m. - 1:00 p.m. ET
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Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist, at apallitto@dcpca.org.
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Patient Navigator for Cancer Peer Group Meeting
Tuesday, December 15, 2020
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Time: 11:00 a.m. - 12:00 p.m. ET
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Location: Zoom teleconference
For more information, contact Marquita Iddirisu, Quality Improvement Specialist, Preventive Health, at middirisu@dcpca.org.
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DCPCA DC NEXT! Network Meeting
Tuesday, December 15, 2020
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Time: 1:00 p.m.- 2:30 p.m. ET
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Location: Zoom teleconference
For more information, contact Tricia Quinn, Director of Policy and External Affairs, at pquinn@dcpca.org.
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DCPCA Emergency Preparedness Task Force (EPTF) Peer Group
Thursday, December 17, 2020
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Time: 11:00 a.m. - 12:00 p.m. ET
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Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist at DCPCA at apallitto@dcpca.org.
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Qual IT Clinical Quality Committee
Thursday, December 17, 2020
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Time: 10:00 a.m. - 11:30 a.m. ET
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Location: Zoom teleconference
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DCPCA Clinical Directors Peer Group
Friday, December 18, 2020
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Time: 1:00 p.m. - 2:00 p.m. ET
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Location: Zoom teleconference
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Upcoming DCPCA-Sponsored Trainings |
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eCW New Staff Overview and Navigation Training
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Location: Virtual
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Facilitator: Marlene Fuentes, eCW Subject Matter Expert, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This training is designed for new staff members to get an overview of eClinicalWorks. It will be a two hour Webinar and will show you how to navigate the system. There will be an opportunity to ask questions.
This training will be offered on the following dates and times:
Date: Wednesday, December 9, 2020
Time: 9:00 a.m. - 11:00 a.m. ET
Date: Wednesday, January, 6, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
Date: Wednesday, January, 27, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
*You will need to complete the New Staff Overview and Navigation Training before registering for the Front Office or Clinical Progress Notes Training.*
eCW New Staff Front Office Training
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Location: Virtual
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Facilitator: Marlene Fuentes, eCW Subject Matter Expert, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This training session course is intended for individuals who work in the front office registering patients. Participants will learn to create/import new patients, eHX Demographics update, the various components of scheduling appointments and web enabling patients.
This training will be offered on the following dates and times:
Date: Wednesday, December 9, 2020
Time: 2:00 p.m. - 4:00 p.m. ET
Date: Wednesday, January, 6, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
Date: Wednesday, January, 27, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
eCW New Clinical Staff Progress Notes Training
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Location: Virtual
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Facilitator: Marlene Fuentes, eCW Subject Matter Expert, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: To register for this training, you must have already taken the eCW Staff Overview. This training will cover the flow of SOAP notes in eCW. This will include the Office Visit Screen, the Resource Schedule, the Right Chart Panel, eHX/CRISP; Orders, Prescriptions, Labs, X-rays Procedures, Referrals; Billing Information and Locking progress note/Addendum.
This training will be offered on the following dates and times:
Date: Thursday, December 10, 2020
Time: 9:00 a.m. - 11:00 a.m. ET
Date: Thursday, January 7, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
Date: Thursday, January 28, 2021
Time: 9:00 a.m. - 11:00 a.m. ET
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
CPC-HIE eCW eHX Overview Trainings
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Location: Virtual
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Facilitator: Marlene Fuentes, eCW Subject Matter Expert, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This is a training to familiarize clinicians with the eHX functions and Single Sign On to CRISP.
This training will be offered on the following dates and times:
Date: Tuesday, December 15, 2020
Time: 12:00 p.m.- 1:00 p.m. ET
Date: Tuesday, January 19, 2021
Time: 12:00 p.m.- 1:00 p.m. ET
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
eCW New Medical Assistant Training
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Location: Virtual
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Facilitator: Marlene Fuentes, eCW Subject Matter Expert, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This training session is intended for Medical Assistants. Participants will learn additional tools in the progress note that help document the note more efficiently in browser version of eCW. After this training, you will have a better understanding of the Office Visit Screen and how to document indifferent sections of the progress note. This includes how to document the note by using templates, order sets, Right Chart Panel, and eHX/CRISP. Participants will learn the basics of the patient portal, referral, orders, alerts, telephone encounter, actions, and the various components of scheduling appointments and web enabling patients.
This training will be offered on the following dates and times:
Date: Thursday, December 17, 2020
Time: 2:00 p.m.- 4:00 p.m. ET
Date: Thursday, January 21, 2021
Time: 2:00 p.m.- 4:00 p.m. ET
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
For more information on eCW trainings, please contact Valerie Berry, eCW Specialist and Trainer, at vberry@dcpca.org
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Annual State-Based 2020 Uniformed Data System (UDS) Training Q&A Session
Date: Wednesday, December 9, 2020
This year's Annual State-Based 2020 UDS Training consisted of two 3-hour virtual training sessions held on December 7, 2020 and December 8, 2020. On Wednesday, December 9, 2020 between 10 a.m. -11 a.m., our training facilitator, Ellen Radis will be conducting a Q&A session to address health centers’ outstanding questions and concerns.
If you would like the recordings for the first two 3-hour training sessions held on December 7, 2020 and December 8, 2020, please contact Berlinda Olivier, QI Specialist, at bolivier@dcpca.org
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DCPCA QI Boot Camps—now available virtually!
Did you know that DCPCA’s QI team offers QI Boot Camps free to DCPCA members? The QI Boot Camp is designed to provide an overview of key quality improvement concepts and allow teams to discuss and practice key QI principles including the Model for Improvement, PDSA process, SMART goals, Root Cause Analysis, process flow diagrams, and quality measures. We can tailor our trainings to your QI team, department, or clinic.
If you are interested in DCPCA coordinating this training for your health center, please contact Melissa Mayer, QI Specialist, at mmayer@dcpca.org.
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Ongoing Training Opportunities |
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Center for Care Innovations: Virtual Care Innovation Network- Grant Opportunity - Deadline Extended!*
After listening to health center partners across the country, the Center for Care Innovations (CCI) and Kaiser Permanente have made the decision to extend the application deadline and postpone the program kickoff.
Organizations have told us that they have been strapped for time and resources as they scramble to combat the latest COVID-19 surge, prepare for a vaccine distribution, and manage the normal end-of-year challenges. We hope this deadline extension will give you a little more time to prepare an application to participate in this important program.
*EXTENDED Application Deadline: Wednesday, January 13, 2021 by 3pm ET
Program Acceptance Announced: Tuesday, February 9, 2021
Virtual Program Kickoff Webinar: Tuesday, March 2, 2021
Program End: May 31, 2022
In addition to the application deadline extension, we have also made some changes to the grant funding amounts for the applied project track. Please refer to Maryland, Virginia, and Washington, D.C.’s state specific instructions to learn more about the new grant funding amounts. Please note that all applications received to date will be eligible for these new funding amounts.
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Ask, Advise and Refer Provider Training: Helping Clients Quit Tobacco
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Time: Coordinate with DCPCA to select a 1 to 2-hr time that works well for your team!
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Location: Virtual
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Facilitator: Charles Debnam, BA, MCHES, CTTS, CACII, Deputy Chief Executive Officer, The Community Wellness Alliance
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a tobacco cessation training in partnership with BreatheDC and DC Health that is designed to equip health care professionals with evidence-based skills to treat and care for patients with tobacco dependence.
Who Should Attend: Any health center staff that supports patient care.
If you are interested in DCPCA coordinating this training for your health center, please contact
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Chronic Disease Management Trainings
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Time: Coordinate with DCPCA to select a 1 to 2-hour time that works well for your team!
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Location: Virtual...or, we come to you!
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Facilitator: Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a selection of chronic disease management trainings in partnership with Flexcare Solutions that is designed to equip health care professionals with evidence-based skills to treat and care for patients with diabetes and cardiovascular disease. Our training facilitator, Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy, can provide a didactic and experiential training that addresses the following topics:
- The Pharmacist Role in Comprehensive Medication Management for Chronic Disease
- Core Nutrition and Exercise Changes for Weight Loss in Diabetes
- Diabetes Medications Education
- Initiating and Understanding Insulin
- Medication Adherence – Engaging Patients
- Improving Outcomes for Statin Therapy
Target Audience: This training is geared toward clinical staff members, including providers, Medical Assistants, nurses and Care Coordinators
For more information, please contact Berlinda Olivier, QI Specialist, at bolivier@dcpca.org
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Upcoming External Training Opportunities |
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Food Insecurity and Trauma-Informed Approaches to BMI and Diabetes Care While Experiencing Homelessness
Hosted by the National Health Care for the Homeless Council, a HRSA-funded NTTAP
Date: Wednesday, December 9
Time: 1:00-2:00 p.m. ET
Supporting LGBTQIA+ Youth Who Have Experienced Trafficking
Hosted by The National LGBTQIA+ Health Education Center, a HRSA-funded NTTAP
Date: Wednesday, December 9
Time: 2:00-3:00 p.m. ET
Health Information Technology, Evaluation, and Quality (HITEQ) Highlights: Federal Activities and Approaches to Advance Social Determinants of Health Data Use and Interoperability in Support of Community Health Centers
Hosted by the HITEQ Center, a HRSA-funded NTTAP
Date: Wednesday, December 9
Time: 3:00-4:00 p.m. ET
Telehealth during the COVID-19 Pandemic
Hosted by The Joint Commission
Date: Thursday, December 10
Time: 2:00-3:00 p.m. ET
COVID-19 Learning Series: Looking Over the Horizon
Hosted by NACHC, a HRSA-funded NTTAP
Date: Wednesday, December 16
Time:1:00-2:00 p.m. ET
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Crain’s Health Pulse Webcast: What Covid-19 Taught us about Underserved Communities in Health Care
Date: Thursday, December 10, 2020
Time: 12 p.m. EST / 11 a.m. CST
Please join the American Heart Association as Dr. Adnan Qureshi discusses the findings of the ATACH 2 Trail and its clinical implication for systolic blood pressure management in hemorrhagic stoke patients.
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The Path Forward: The Digital Transformation in Social Determinants of Health
Date: Thursday, December 10, 2020
Time: 2:00pm - 3:00pm ET / 11:00am – 12:00pm PT
Training Overview: Community Health Center Inc. and its Weitzman Institute are excited to announce its new series. This webinar series will include the latest research, its primary focus will be concrete, actionable solutions that solve for social needs that result from adverse SDoH. It will do this by surfacing innovators and disruptors working in the SDoH/social needs field – specifically, companies that are creating new, evidenced-based products rooted in the efficient use of the latest technology, AI and data.
These webinars will be recorded and sent to all who have registered. You can view previous webinar recordings here.
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Overcoming Barriers to Equitable and Effective COVID-19 Vaccine Distribution
Date & Time: Thursday, December 17, 2020 2:00 pm EST
Location: Virtual
During this webinar, leaders from a range of health equity-focused organizations will present case examples and share recommendations for COVID-19 vaccination plans, partnerships and processes to improve access, build trust, and invest resources for underserved communities.
Learning Objectives
- Why to center equity in approaches for vaccine confidence & access
- What centering equity looks like, particularly as it pertains to addressing COVID-19, and what can be applied to enable vaccine confidence & access
- How the role of community-based workforce and partnerships can build trust with the community and facilitate access
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Save the Date! Quality Talks 2021
Date: Wednesday, April 21, 2021
Location: Online
Quality Talks is a series of stirring, succinct talks by emerging and established leaders who share ideas on how to improve health care. In addition to these dynamic talks, the event features interactive dialogues and networking opportunities for speakers and attendees.
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Strengthen Frontline Teams with UpSkillMA’s NEW Self-Paced Offering
UpSkillMA provides practicing Medical Assistants with next level training and expertise to excel in high-performing Primary Care teams. Participants learn at their own pace through an online platform that is user friendly, secure and HIPAA Compliant. Participants can be enrolled in scheduled cohorts with an instructor (click here for 2021 dates) or the course can be taken on-demand for more flexibility.
There are currently five courses offered by UpSkillMA that can be taken separately or in a recommended sequence. Participants earn a certificate of completion by demonstrating mastery of each course’s key objectives. Coursework includes quizzes, video lessons and written material developed by experts in the field. All courses have an assigned instructor that is a subject matter expert who engages participants in critical thinking throughout the course. Participants also engage with their peers who are participating in the course at the same time as them.
How will UpSkillMA benefit my health center?
Your Medical Assistants will...
- Have an enhanced ability to function as fully integrated members of high-performing care teams
- Strengthen essential interpersonal skills in a clinical environment
- Have an enhanced ability to work at the top of their MA certification
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The University of Washington (UW) Diabetes ECHO Project for the National Capital Area (NCA)
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Time: These sessions will begin on November 4, 2020 and will take place every 2 weeks over 6 months on Wednesday afternoon from 12:30 pm-2:00 pm.
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Location: Zoom
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Facilitator: Nicole Ehrhardt, the UW Diabetes ECHO program lead, and an endocrinologist at University of Washington.
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Registration Cost: Free for DCPCA Members
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Training Curriculum: the weekly training topics and learning objectives. here
Training Overview: Project ECHO (Extension for Community Healthcare Outcomes) is a collaborative model of medical education and care management that empowers clinicians everywhere to provide better care to more people, right where they live. The ECHO model does not actually “provide” care to patients. Instead, it dramatically increases access to specialty treatment in underserved areas by providing front-line clinicians with the knowledge and support they need to manage patients with complex conditions. This forum is a community of learning for complex diabetes management to have brief lectures (15-30 minutes), and case-based discussions about your complex diabetes patients. These sessions will be guided by specialists from the University of Washington and local NCA experts.
Target Audience: Primary care providers and all members of the primary care team in all practice settings who provide front-line care for high-risk individuals with diabetes. Project ECHO® programs result in improved patient retention, better patient outcomes, and enhanced joy in work among providers. This CE/CME activity has been approved for AMA PRA Category 1 Credit™ by Continuing Professional Education, MedStar Health.
For more information, please contact Berlinda Olivier, QI Specialist, at bolivier@dcpca.org
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eClinicalWorks - Live Webinars
eClinicalWorks offers free, live, online webinar training sessions for various eClinicalWorks product topics. These complimentary webinars are administered via GoToMeeting. To register, select a topic of your choice and click the GoToMeeting registration link. An Internet connection and a telephone or microphone and speakers (VOIP) are required to attend the sessions. For more information about our webinars, refer to the FAQ.
- All Live Webinars are 1 hour long
- All Live Webinars are offered in EXE and Browser
- Look for "System Enhancement" webinar to learn about the latest enhancements in eClinicalWorks.
Most webinar topics have also been recorded, so you can watch them at your convenience. For a list of the webinar recordings, click here.
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Free Self-Paced Online Trainings on Public Health Topics |
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Check out our library of informative and engaging content in the Public Health On Demand training section. These distance accessible training opportunities are available to you anytime, anywhere, and from any device.
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This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $565,223. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.
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