Training and Technical Assistance Offerings
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On behalf of all of us here at DCPCA,
thank you
for all that you are doing to respond to the coronavirus health emergency. Your work is saving lives, particularly among our community's most vulnerable individuals and families.
We have postponed many of our trainings given new demands on health center staff. We are sending a separate weekly
COVID-19 newsletter
to our members with resources (including upcoming COVID-19 trainings and meetings) to inform clinical and operational decisions. If you need any support, please reach out to our team at
[email protected]
and we can direct you to a PCA staff person who can provide the appropriate response.
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DCPCA Calendar
Check out our calendar to see all DCPCA-facilitated trainings, Peer Groups, and events.
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Qual IT Health Information Technology Workgroup
Friday, July 10, 2020
- Time: 11:00 a.m. - 12:00 p.m. EDT
- Location: GoToMeeting teleconference
For more information, contact Lassine Cherif, Information Security & IT Manager, at
[email protected]
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DCPCA Integrated Behavioral Health and Substance Use Disorder Peer Group
Friday, July 10, 2020
- Time: 12:30 p.m. - 2:00 p.m. EDT
- Location: Zoom teleconference
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DCPCA HR & Workforce Development Peer Group
Monday, July 13, 2020 + July 20, 2020 + July 27, 2020
- Time: 12:00 p.m. - 1:00 p.m. EDT
- Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist, at
[email protected]
.
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DCPCA Billing and Finance Peer Group
Monday, July 13, 2020
- Time: 10:00 a.m. - 11:00 a.m. EDT
- Location: Zoom teleconference
For more information, contact Tricia Quinn, Director of Policy and External Affairs, at
[email protected]
.
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DCPCA Clinical Directors + Emergency Preparedness Task Force (EPTF) Peer Group – COVID-19 Focus
Friday, July 17, 2020 + Friday, July 31, 2020
- Time: 1:00 p.m. - 2:00 p.m. EDT
- Location: Zoom teleconference
For more information, contact Megan Loucks, Director of Quality Improvement, at
[email protected]
.
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Qual IT Clinical Quality Improvement Committee
Thursday, July 23, 2020
- Time: 10:00 a.m. - 11:30 a.m. EDT
- Location: GoToMeeting teleconference
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Qual IT CMO Round Table
Friday, July 24, 2020
- Time: 11:00 a.m. - 12:00 p.m. EDT
- Location: GoToMeeting teleconference
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Qual IT Patient Engagement & Access Workgroup
Monday, July 27, 2020
- Time: 2:00 p.m. - 3:00 p.m. EDT
- Location: GoToMeeting teleconference
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Upcoming DCPCA-Sponsored Trainings
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eCW New Staff Overview and Navigation Training
- Location: Virtual
- Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
- Registration Cost: Free for DCPCA Members
Training Overview:
This training is designed for new staff members to get an overview of eClinicalWorks. It will be a two hour Webinar and will show you how to navigate the system. There will be an opportunity to ask questions.
*
You will need to complete the New Staff Overview and Navigation Training before registering for the Front Office or Clinical Progress Notes Training.*
T
his training will be offered on the following dates and times:
Date:
July 8, 2020
Time:
9:00 a.m. - 11:00 a.m. EDT
Date:
July 9, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date:
July 21, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date:
August 12, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date:
August 13, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
eCW New Staff Front Office Training
- Location: Virtual
- Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
- Registration Cost: Free for DCPCA Members
Training Overview
:
This training session course is intended for individuals who work in the front office registering patients. Participants will learn to create/import new patients, eHX Demographics update, the various components of scheduling appointments and web enabling patients.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date:
July 8, 2020
Time:
2:00 p.m. - 4:00 p.m. EDT
Date:
July 22, 2020
Time:
9:00 a.m. - 11:00 a.m. EDT
Date:
August 12, 2020
Time:
2:00 pm.- 4:00 pm. EDT
eCW New Clinical Staff Progress Notes Training
- Location: Virtual
- Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
- Registration Cost: Free for DCPCA Members
Training Overview
:
To register for this training, you must have already taken the eCW Staff Overview. This training will cover the flow of SOAP notes in eCW. This will include the Office Visit Screen, the Resource Schedule, the Right Chart Panel, eHX/CRISP; Orders, Prescriptions, Labs, X-rays Procedures, Referrals; Billing Information and Locking progress note/Addendum.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date:
July 9, 2020
Time:
2:00 p.m. - 4:00 p.m. EDT
Date:
July 23, 2020
Time:
9:00 a.m. - 11:00 a.m. EDT
Date:
August 13, 2020
Time:
2:00 p.m..- 4:00 p.m. EDT
For more information on eCW trainings, please contact Valerie Berry, eCW Specialist and Trainer, at
[email protected]
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Quality Improvement (QI) Boot Camp Training
Thursday, September 3, 2020
- Time: 9:00 a.m. - 12:00 p.m. EDT
- Location: Virtual
- Facilitator: Melissa Mayer, Quality Improvement Specialist, DCPCA and Berlinda Olivier, Quality Improvement Specialist, DCPCA
- Registration Cost: Free for DCPCA Members
Training Overview:
The Quality Improvement (QI) Boot Camp is geared towards any health center staff that support quality improvement, including both clinical and administrative staff. Attendees will have the opportunity to discuss and practice key QI principles including the Model for Improvement, PDSA process, SMART goals, Root Cause Analysis, process flow diagrams, and quality measures. We will apply the concepts learned to real-life case studies through hands-on group exercises.
Who Should Attend
:
Any health center staff members that support quality improvement, including both clinical and administrative staff; members of QI teams.
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5- Day Virtual Patient-Centered Medical Home (PCMH) Regional Training
Monday, July 13 – Friday, July 17, 2020
- When: Monday, July 13 – Friday, July 17, 2020
- Facilitators: Bill Tulloch, Director, Quality Solutions Group, NCQA & Christina Borden, Director, Recognition Program Policy Resources, NCQA
- Who should attend: Any person implementing PCMH model at their clinical practice, have earned and/or is pursing PCMH recognition and sustaining PCMH status through annual reporting.
- Cost: This training is offered at no cost to participants
Training Overview:
Through this 5-day training, we are offering two classes
:
Introduction to PCMH: Foundational Concepts of the Medical Home (3 days)
and
Advanced PCMH: Mastering the Medical Home Transformation (2 days).
This virtual training includes a series of on-demand (pre-recorded) training videos interspersed with live webinars for faculty and learners to engage over questions and activities. Learners will have advanced access to the pre-recorded content to view on their own time and the live webinar sessions are scheduled over the course of 5 days. The virtual training covers the same content covered during the in-person seminars and learners can still meet eligibility to take the CCE exam or earn CCE maintenance of certification credits and other continuing education credits.
For more information, please contact Berlinda Olivier, QI Specialist, at
[email protected]
.
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Qual IT Fall Virtual Conference
Save the Date: Wednesday-Thursday, September 16 & 17, 2020
- Location: Virtual
- Registration Cost: Free for DCPCA Members
For more information, please contact Berlinda Olivier, QI Specialist, at
[email protected]
.
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Ongoing Training Opportunities
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Ask, Advise and Refer Provider Training: Helping Clients Quit Tobacco
- Time: Coordinate with DCPCA to select a 1 to 2-hr time that works well for your team!
- Location: Virtual...or, we come to you!
- Facilitator: Charles Debnam, BA, MCHES, CTTS, CACII, Deputy Chief Executive Officer, The Community Wellness Alliance
- Registration Cost: Free for DCPCA Members
Training Overview:
DCPCA is offering
a tobacco cessation training in partnership with BreatheDC and DC Health that is designed to equip health care professional
s with evidence-based skills to treat and care for patients with tobacco dependence.
Who Should Attend
:
Any health center staff that supports patient care.
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at
[email protected]
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Chronic Disease Management Trainings
- Time: Coordinate with DCPCA to select a 1 to 2-hour time that works well for your team!
- Location: Virtual...or, we come to you!
- Facilitator: Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy
- Registration Cost: Free for DCPCA Members
Training Overview:
DCPCA is offering a selection of chronic disease management trainings in partnership with Flexcare Solutions that is designed to equip
health care professionals with evidence-based skills to treat and care for patients
with diabetes and cardiovascular disease. Our training facilitator, Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy, can provide a didactic and experiential training that addresses the following topics:
- The Pharmacist Role in Comprehensive Medication Management for Chronic Disease
- Core Nutrition and Exercise Changes for Weight Loss in Diabetes
- Diabetes Medications Education
- Initiating and Understanding Insulin
- Medication Adherence – Engaging Patients
- Improving Outcomes for Statin Therapy
Target Audience
:
This training is geared toward clinical staff members, including providers, Medical Assistants, nurses and Care Coordinators
If you are interested in DCPCA coordinating this tr
aining
for your health center, please contact Berlinda Olivier at
[email protected]
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Upcoming External Training Opportunities
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Medication-Assisted Treatment for Opioid Use Disorder During COVID-19 and Beyond: Using the AHRQ Academy Playbook
Date:
Thursday, July 16
Time:
:300-4:30 p.m. EDT
Ending the HIV Epidemic: A Plan for America
Date:
Thursday, July 16
Time:
2:00-3:00 p.m. EDT
Reimagining Care Series: Ensuring Access to Coverage During a Pandemic and Beyond
Date:
Thursday, July 9
Time:
1:00-2:00 p.m. EDT
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DC Forensic Nurse Examiners (DCFNE) for Clinical Staff and Care Teams
Train to become a forensic nurse to assist victims of violent crime. The
District of Columbia Forensic Nurse Examiners
is the sole provider of forensic nursing care for adult victims of violent crime in the District. DCFNE has expanded to offer forensic nursing care to victims of intimate partner violence and life-threatening physical assault. DCFNE provides medical exams and evidence collection to victims of sexual assault aged 13 and older. DCFNE has received funding from the DC Department of Heath to train more RNs to become forensic nurses. Please see below for more information.
- Training is August 17 - 21
- Space is limited and it is competitive application process.
- This training opportunity is worth over $1,000 per nurse.
- The deadline to apply is June 19th.
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eClinicalWorks - Live Webinars
eClinicalWorks offers free, live, online webinar training sessions for various eClinicalWorks product topics. These complimentary webinars are administered via GoToMeeting. To register, select a topic of your choice and click the GoToMeeting registration link. An Internet connection and a telephone or microphone and speakers (VOIP) are required to attend the sessions. For more information about our webinars, refer to the
FAQ
.
- All Live Webinars are 1 hour long
- All Live Webinars are offered in EXE and Browser
- Look for "System Enhancement" webinar to learn about the latest enhancements in eClinicalWorks.
Most webinar topics have also been recorded, so you can watch them at your convenience. For a list of the webinar recordings,
click here
.
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Free Self-Paced Online Trainings on Public Health Topics
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Check out
our library of informative and engaging content in the Public Health On Demand training section. These distance accessible training opportunities are available to you anytime, anywhere, and from any device.
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This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $565,223. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.
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