March 2019 Edition
Training and Technical Assistance Offerings
Upcoming Meetings
Behavioral Health Peer Group
Friday, March 8, 2019
  • Time: 12:30 PM - 2:00 PM
  • Location: Unity Health Care - New Jersey Ave Location: 1100 New Jersey Ave SE, Washington DC 20003

For more information contact: Emily Long, Training and Program Manager:
Clinical Directors Peer Group
Friday, March 15, 2019
  • Time: 12:30 PM - 2:00 PM
  • Location: DCPCA Conference Room: 1620 I Street NW, Ste.300, Washington, DC 20006

For more information contact: Megan Loucks, Director of Quality Improvement:
Upcoming DCPCA-Sponsored Trainings
A Team-Based Approach to Blood Pressure Control: Understanding the M.A.P Framework
Wednesday, March 6, 2019
  • Time: 9:00 AM - 11:00 AM EST | Registration and Breakfast will start at 8:30 AM; Training begins promptly at 9:00 M
  • Location: Community of Hope, Conway Health and Resource Center: 4 Atlantic Street SW, Washington, DC 20032
  • Registration Cost: Free for DCPCA Members

  • Richard T. Benson, MD, PHD, Associate Medical Director of Stroke at the MedStar Washington Hospital Center with the NIH Stroke Program
  • Brent M. Egan, MD, Vice-President, Research in the Care Coordination Institute, Professor of Medicine at the University of South Carolina School of Medicine.  

Training Overview:
  • Understand latest evidence on effective clinical care pathways for BP control.
  • Understand how to implement the M.A.P. Framework, an evidence-based approach to prevention and control of hypertension developed by the American Medical Association (AMA) and Johns Hopkins Medicine. In contrast to many guidelines, the M.A.P. checklist specifically target practice teams, instead of individual clinicians, and are designed to be brief, cognitively easy to consume and recall, and accessible to healthcare workers from a range of professional backgrounds. Training will include techniques to address common challenges in MAP:
  • How to close gaps in accurate assessment of BP
  • How to use available treatment algorithms
  • How to implement a team-based approach

Who Should Attend : All personnel who work with hypertensive patients, measure blood pressure or instructing patients in best practices to reduce their blood pressure which include nurses, medical providers and medical assistants. 

For more information contact Berlinda Olivier, DCPCA, at 

Training : eCW New Front Office Staff Training
Wednesday, March 6, 2019
  • Time: 9:00 AM - 4:30 PM EST
  • Location: DCPCA Conference Room - 1620 I Street NW, Ste. 300, Washington, DC 20006
  • Facilitator: Jim Costello, Deptuy Director of HIT Operations, DCPCA
  • Registration Cost: Free for DCPCA Members

At this session, you will:
  • Navigating eCW and customizing My Settings
  • Registering patients and creating appointments
  • Searching eHX for patients and creating new patients
  • Assigning insurance and sliding fee scale and collecting payments
  • Assigning and managing Patient documents
  • Creating Telephone encounters and Actions

Training : eCW New Clinical Staff Training
Thursday, March 7, 2019
  • Time: 9:00 AM - 4:30 PM EST
  • Location: DCPCA Conference Room - 1620 I Street NW, Ste. 300, Washington, DC 20006
  • Facilitator: Jim Costello, Deptuy Director of HIT Operations, DCPCA
  • Registration Cost: Free for DCPCA Members

At this session, you will:
  • Navigating eCW and customizing My Settings
  • Importing clinical data from eHX
  • Document in progress note
  • Navigating to CRISP query portal in eCW
  • Creating Telephone encounters and Actions
  • Using Templates and Order sets

Training : Advanced BridgeIT Designer
 Wednesday, March 13, 2019
  • Time: 9:00 AM - 4:30 PM EST
  • Location: DCPCA Conference Room - 1620 I Street NW, Ste. 300, Washington, DC 20006
  • Facilitator: Mike Smoot, EHR Data Manager, DCPCA
  • Registration Cost: Free for DCPCA Members

Training Overview: Make the most of your BridgeIT reporting with DCPCA's interactive Advanced BridgeIT Designer Training. Participants will learn to create customized reports using BridgeIT’s Query Editor (MS Access). Participants will also learn intermediate and advanced report development techniques in order to tackle complex reporting requests. 

Who Should Attend
  • Quality Improvement Staff
  • Population Health/Public Health Specialist
  • Data Coordinators/Analyst/Managers
  • Billing Managers/Specialist
  • Research Analyst 

Anyone interested in participating should contact Mike Smoot, EHR Data Manager at
Training : Basic E/M Billing, Coding, and Documentation
Thursday, April 11, 2019
  • Time: Morning Session - 8:30 AM-11:30 AM ; Afternoon Session - 1:00 PM - 4:00 PM
  • Location: DCPCA Conference Room - 1620 I Street NW, Ste. 300, Washington, DC 20006
  • Facilitator: Shellie Sulzberger, Coding and Compliance Initiatives
  • Registration Cost: Free for DCPCA Members

Training Overview: Advance your financial goals and reduce admin burden through discussion and practice of the following objectives:
  • Impact of medical documentation
  • Medical Necessity and General Principles of Documentation 
  • Evaluation & Management Codes 
  • Three key components of Evaluation and Management services 
  • Counseling and Coordination of Care 
  • New versus established patients 
  • ICD-10 reporting and documenting.

Who Should Attend: Providers of All Levels (Physicians (MD); Physician's Assistant (PA); Nurse Practitioners (NP); Nurses (RN); Licensed Practical Nurses (LPN) and Billing Staff

* please register for one session!

For more information contact Emily Long, DCPCA, at

Ongoing Training and Technical Assistance Opportunities
BridgeIT Designer and BridgeIT Viewer
Make the most of your BridgeIT Reporting with DCPCA's one-on-one interactive BridgeIT technical assistance sessions. To schedule your "BridgeIT Designer/Viewer" technical assistance session, contact Mike Smoot, EHR Data Manager at

Emergency Preparedness Training Opportunities
DCPCA offers the following trainings:

  • CPR, AED, & First Aid Training: Lay Person/Basic Life Support (BLS): Healthcare Provider
  • Emergency Preparedness 101-Basic Training
  • Active Shooter/Active Threat Training
  • Stop-the-Bleed training
  • De-Escalation training

Trainings can be customized to fit specific groups at your facilities and can be tailored to meet the needs of your organization. For additional information, please contact Michelle Ezeofor, Emergency Preparedness Program Manager, at or call (202)552-2345.

Team-Based Approach to Blood Pressure Control Training
DCPCA has partnered with the American Heart Association (AHA) to offer an in-person training titled "A Team-Based Approach to Blood Pressure Control" for our member health centers. This training is facilitated by Dr. Richard T. Benson, Associate Medical Director of Stroke at the MedStar Washington Hospital Center with the NIH Stroke Program. For additional information please contact Berlinda Olivier, Quality Improvement (QI) Specialist at

DC Forensic Nurse Examiners (DCFNE) for Clinical Staff and Care Teams
The DC Forensic Nurse Examiners (DCFNE) has a free 30-min to 1-hr in-person training for clinical staff and care teams. This training covers what happens during a sexual assault forensic exam and an intimate partner violence exam, tips to responding to disclosures, and how to make referrals for forensic exams and other services. DCFNE is the sole provider of forensic nursing care for adult victims of violent crime in the District. DCFNE has expanded to offer forensic nursing care to victims of intimate partner violence and life-threatening physical assault. DCFNE provides medical exams and evidence collection to victims of sexual assault aged 13 and older. Please contact DCFNE’s Christeen Badie, if you are interested in bringing this training on-site at your organization ( ).

Medicare Medical Necessity Training
Are you familiar with the Medicare Medical Necessity Diagnosis Guidelines for laboratory testing? Most denied Medicare laboratory claims are the result of missing diagnosis on the lab order that are in the patient’s medical record.  To schedule a comprehensive training session for your providers regarding Medicare Medical Necessity call your LabCorp representative or Trish Hartford at p) 202-770-7931. This training will decrease unnecessary Medicare denials that are be billed to your patients. 
Conference Save the Date
Qual IT Spring Conference
April 15-16, 2019
Hosted by DCPCA and Health Efficient, join this two-day convening of health center staff to share best practices and learn from subject matter experts. Staff across our 25 member Qual IT (HCCN) collaborative will be in attendance. Our most recent conference, held in September in Silver Spring, had a successful turnout of 110 health center members from across our HCCN/Qual IT network.

Our twice-a-year conferences present a special opportunity to connect with your fellow health center staff to share best practices and innovations. Once again, we have four "tracks" at this conference:
  • Clinical; 
  • Operations & revenue cycle;
  • Executives; and
  • IT.

The final agenda is forthcoming. As a preview, sessions will include: Care Management Tips and Techniques, Meaningful Use Stage 3, Best Practices for Hypertension, Value-Based Payment in Action, IT Security, eCW Population Health Basics, CMO Roundtable, Risk Stratification.

There is no charge for staff of Qual IT member health centers to attend this conference. In fact, to help with travel and accommodations, DCPCA is offering a $500 stipend per health center organization. 

If you have any questions regarding the upcoming QualIT Spring Conference contact Berlinda Olivier, DCPCA, at 

Join us on May 16, 2019, for the 2019 DCPCA Health Summit and Annual Meeting.
This all-day health summit will provide workshops and speakers on various topics related to technology, quality improvement, health equity and workforce development. Look for more information and registration details.   
Upcoming DCPCA-Sponsored Trainings
Training: Navigating the Opioid Epidemic
March 18-21, 2019

For more information and to learn about the PCA discount, contact
Advancing Excellence In Sexual and Gender Minority Health: A Core Course for the Whole Care Team
March 22-24, 2019
Conference Description: This conference is designed to train the whole health care team in providing competent, confident and affirmative health care, grounded in research evidence and best clinical practices. Sessions are led by expert faculty specialized in sexual and gender minority research and patient care. The conference will include didactic presentations as well as interactive panels and case discussions. Target audience for this conference: it is appropriate for all members of health care teams, including physicians, behavioral health care providers, physician assistance, nurses, and other staff.
Conference topics include:
  • Achieving Health Equity: Terminology, Demographics, Stigmas and Disparities
  • Creating a Welcoming and Inclusive Environment
  • Behavioral Health for LGBTQ Patients
  • Primary Care and Preventative Health Needs of LGBTQ Patients
  • LGBTQ Youth and Adolescents
  • LGBTQ Older Adults
  • Pathways to Parenthood for LGBTQ People
  • HIV/STI Treatment and Prevention for LGBTQ People
  • Collecting Sexual Orientation and Gender Identity Data

For more information click here or email the Fenway Institute at .
Summit: 2019 Workforce Summit: Elevating and Applying Effective Workforce Strategies
March 25-26, 2019
Webinar Series: Harnessing the Power of Data
March to April Sessions
Webinar Series: An Introduction to Population Health from Clinical and Public Health Perspectives
March 2019 - April 2019
Webinar Series: eClinicalWorks 5-part Work Smart Webinars
February - June 2019
Topics and Dates for Sessions:
  • EMR Tips and Tricks – Thursday, February 28, 2019, 2:00 PM EST
  • Billing Tips and Tricks – Thursday, March 21, 2019, 2:00 PM, EST
  • Seamlessly Exchange Data With Other EHRs (using Commonwell and Carequality) – Thursday, April 25, 2019, 2:00 PM, EST
  • How eCW Is Helping Lower Risks of Physician Burnout – Thursday, May 30, 2019, 2:00 PM, EST
  • Enhance Your Workflows With Speech (using Scribe and EVA) – Thursday, June 27, 2019, 2:00 PM, EST

Your staff can sign for these the eCW Support portal either by:
  • Going to and logging into the Support Portal OR
  • Log into the portal and navigating to Knowledge > Health Centers > Webinars and looking for “The Work Smart Webinar Series” items

Cost: Free

For more information about this eClinicalWorks training contact Michelle Tropper, Director of Clinical Programs at
| DC Primary Care Association (DCPCA) |

This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $565,223. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit