Training and Technical Assistance Offerings |
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On behalf of all of us here at DCPCA, thank you for all that you are doing to respond to the COVID-19 emergency. Your work is saving lives. We have postponed many of our trainings given new demands on health center staff. We are sending a separate weekly COVID-19 newsletter to our members with resources (including upcoming COVID-19 trainings and meetings) to inform clinical and operational decisions. If you need any support, please reach out to our team at communications@dcpca.org and we can direct you to a PCA staff person who can provide the appropriate response.
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DCPCA Calendar
Check out our calendar to see all DCPCA-facilitated trainings, Peer Groups, and events.
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Qual IT Health Information Technology Workgroup
Friday, September 11, 2020
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Time: 11:00 a.m. - 12:00 p.m. EDT
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Location: GoToMeeting teleconference
For more information, contact Lassine Cherif, Information Security & IT Manager, at lcherif@dcpca.org
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DCPCA Integrated Behavioral Health Peer Group
Friday, September 11, 2020
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Time: 12:30 p.m. - 2:00 p.m. EDT
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Location: Zoom teleconference
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DCPCA Billing and Finance Peer Group
Monday, September 14, 2020
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Time: 10:00 a.m. - 11:00 a.m. EDT
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Location: Zoom teleconference
For more information, contact Tricia Quinn, Director of Policy and External Affairs, at pquinn@dcpca.org.
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DCPCA Emergency Preparedness Task Force (EPTF) Peer Group
Thursday, September 17, 2020
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Time: 11:00 a.m. - 12:00 p.m. EDT
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Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist at DCPCA at apallitto@dcpca.org.
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DCPCA Clinical Directors Peer Group
Friday, September 18, 2020
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Time: 1:00 p.m. - 2:00 p.m. EDT
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Location: Zoom teleconference
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DCPCA HR & Workforce Development Peer Group
Monday, September 21, 2020
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Time: 12:00 p.m. - 1:00 p.m. EDT
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Location: Zoom teleconference
For more information, contact Ashton Pallitto, Emergency Preparedness Specialist, at apallitto@dcpca.org.
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Patient Navigator for Cancer Peer Group Meeting
Tuesday, September 22, 2020
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Time: 9::30 a.m. - 11:00 a.m. EDT
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Location: GoToMeeting teleconference
For more information, contact Marquita Iddirisu, QI Specialist for Preventive Health at middirisu@dcpca.org.
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Upcoming DCPCA-Sponsored Trainings |
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eCW New Staff Overview and Navigation Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview:This training is designed for new staff members to get an overview of eClinicalWorks. It will be a two hour Webinar and will show you how to navigate the system. There will be an opportunity to ask questions.
*You will need to complete the New Staff Overview and Navigation Training before registering for the Front Office or Clinical Progress Notes Training.*
This training will be offered on the following dates and times:
Date: September 9, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
Date: October 14, 2020
Time: 9:00 a.m. - 11:00 a.m. EDT
eCW New Staff Front Office Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: This training session course is intended for individuals who work in the front office registering patients. Participants will learn to create/import new patients, eHX Demographics update, the various components of scheduling appointments and web enabling patients.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date: September 9, 2020
Time: 2:00 pm.- 4:00 pm. EDT
Date: October 14, 2020
Time: 2:00 pm.- 4:00 pm. EDT
eCW New Clinical Staff Progress Notes Training
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Location: Virtual
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Facilitator: Jim Costello, Deputy Director of HIT Operations, DCPCA
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Registration Cost: Free for DCPCA Members
Training Overview: To register for this training, you must have already taken the eCW Staff Overview. This training will cover the flow of SOAP notes in eCW. This will include the Office Visit Screen, the Resource Schedule, the Right Chart Panel, eHX/CRISP; Orders, Prescriptions, Labs, X-rays Procedures, Referrals; Billing Information and Locking progress note/Addendum.
*To register for this training, you must have already taken the eCW New Staff Overview and Navigation Training.*
This training will be offered on the following dates and times:
Date: September 10, 2020
Time: 2:00 p.m.- 4:00 p.m. EDT
Date: October 15, 2020
Time: 2:00 p.m.- 4:00 p.m. EDT
For more information on eCW trainings, please contact Valerie Berry, eCW Specialist and Trainer, at vberry@dcpca.org
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Qual IT Spring Virtual Conference:
Wednesday, September 16 & Thursday, September 17, 2020
Please join us for our virtual conference on Wednesday, September 16, 2020 from 1:00 pm to 4:15 pm and Thursday, September 17, 2020 from 9:00am to 1:00pm. We have streamlined our conference agenda to make it relevant to the topics we are all facing today: COVID-19 response, health equity, re-imagining care, reimbursement, and Security. This virtual conference will provide an opportunity to connect directly with your peers in the same roles at other health centers from the East Coast and around the country to discuss how you are responding to the COVID-19 epidemic across all dimensions: clinical care, operations, revenue cycle, and HIT.
You can attend all or some of the conference sessions, on one or both days. The conference is offered at no cost.
- Equity in HealthCare
- Financial management tips for health centers in the COVID-19 environment
- Using Social Determinants of Health to Improve Care
- Re-imagining Care Beyond the Pandemic
- Cybersecurity threats during COVID-19
- Our popular CMO Roundtable, which has never been more timely
Registration:If your health center is a DCPCA member of Qual IT then you are able to attend this conference for FREE!
For more information, please contact Melissa Mayer, QI Specialist, at mmayer@dcpca.org.
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Ongoing Training Opportunities |
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DCPCA Custom QI Boot Camps—now available virtually!
Did you know that DCPCA’s QI team offers QI Boot Camps free to DCPCA members? The QI Boot Camp is designed to provide an overview of key quality improvement concepts and allow teams to discuss and practice key QI principles including the Model for Improvement, PDSA process, SMART goals, Root Cause Analysis, process flow diagrams, and quality measures. We can tailor our trainings to your QI team, department, or clinic.
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Time: Coordinate with DCPCA to select a 2 to 3-hr time that works well for your team!
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Location: Virtual
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Facilitator: Melissa Mayer, QI Specialist, and Berlinda Olivier, QI Specialist,
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Registration Cost: Free for DCPCA Members
Who Should Attend: Any health center staff that supports patient care.
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at bolivier@dcpca.org
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Ask, Advise and Refer Provider Training: Helping Clients Quit Tobacco
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Time: Coordinate with DCPCA to select a 1 to 2-hr time that works well for your team!
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Location: Virtual
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Facilitator: Charles Debnam, BA, MCHES, CTTS, CACII, Deputy Chief Executive Officer, The Community Wellness Alliance
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a tobacco cessation training in partnership with BreatheDC and DC Health that is designed to equip health care professionals with evidence-based skills to treat and care for patients with tobacco dependence.
Who Should Attend: Any health center staff that supports patient care.
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at bolivier@dcpca.org
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Chronic Disease Management Trainings
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Time: Coordinate with DCPCA to select a 1 to 2-hour time that works well for your team!
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Location: Virtual...or, we come to you!
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Facilitator: Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy
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Registration Cost: Free for DCPCA Members
Training Overview: DCPCA is offering a selection of chronic disease management trainings in partnership with Flexcare Solutions that is designed to equip health care professionals with evidence-based skills to treat and care for patients with diabetes and cardiovascular disease. Our training facilitator, Vivian N. Ayuk, PharmD, CDE from FlexCare Pharmacy, can provide a didactic and experiential training that addresses the following topics:
- The Pharmacist Role in Comprehensive Medication Management for Chronic Disease
- Core Nutrition and Exercise Changes for Weight Loss in Diabetes
- Diabetes Medications Education
- Initiating and Understanding Insulin
- Medication Adherence – Engaging Patients
- Improving Outcomes for Statin Therapy
Target Audience: This training is geared toward clinical staff members, including providers, Medical Assistants, nurses and Care Coordinators
If you are interested in DCPCA coordinating this training for your health center, please contact Berlinda Olivier at bolivier@dcpca.org
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Upcoming External Training Opportunities |
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Clinical Best Practices and the Art of the Tele-Physical Exam
Part of the HHS Telemedicine Hack Learning Community
Date: Wednesday, September 2
Time: Noon-1:00 p.m. ET
Fiscal Year 2020 QIA Technical Assistance
Date: Thursday, September 3
Time :2:00-3:00 p.m. ET
Call-in: 888-469-1066
Passcode: 8944659
Health Network: A Care Coordination Program for Mobile Patients
Hosted by Migrant Clinicians Network, a HRSA-funded NTTAP
Date: Tuesday, September 8
Time: 1:00-2:00 p.m. ET
Ending the HIV Epidemic: USPSTF HIV Recommendations and PrEP Resources for Health Centers
Date: Thursday, September 17
Time: 2:00- 3:00 p.m. ET
UDS Mapper Advanced Topic Webinar: New Features in the UDS Mapper
Date: Thursday, September 17
Time: 2:00-3:00 p.m. ET
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Health Center Leadership Webinar Series
Date: Thursday, September 10 - October 1, 2020
Time: 2:00 p.m. – 3:00 p.m. EDT
Join NACHC's new webinar series in collaboration with SkillPath, a nationally recognized organization for expertise and training in leadership and work force development.This 4-part webinar series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation.
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Project ECHO Diabetes in the Time of COVID-19: Review of the Literature Regarding Knowledge Gained on COVID-19 and Diabetes
Date: Wednesday, September 2, 2020
Time: 9:00 – 10:15 a.m.
CME Credits Offered: 1.0
Registration Fee: Free
This live training webinar session will address the urgent needs of patients with type 1 and type 2 diabetes who require complex diabetes treatment in the primary care setting in the time of COVID-19 by empowering and increasing the capacity of primary care providers (PCPs) and clinics to safely and effectively manage underserved patients who do not have access to routine specialty care. Led by a nationally/internationally renowned faculty team of diabetes experts (many of whom contribute to/co-author national guideline recommendations), this curriculum will spotlight various aspects of diabetes management for patients at high-risk for poor outcomes during the time of COVID-19. View all Project ECHO Diabetes COVID-19 series information and resources HERE.
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CCM/PHM: Chronic Care Management and Care Planning in eCW
Date: Wednesday, September 11, 2020
Time:10:30 a.m. to 12:00 p.m. EDT
Registration Fee: Free
The CCM (Chronic Care Management) module combined with the care planning module is an optimal way to manage, track and bill for services provided to chronic care patients. Join this webinar to learn set up and workflow to use these modules both independently and in tandem.
Diabetes and Cardiovascular Health Encounter Form
Date:Wednesday, September 16, 2020
Time:10:00 a.m. to 11:00 a.m. EDT
Registration Fee: Free
The diabetes and cardiovascular health encounter form is a hidden gem in eCW. This forms pulls diabetic and CVH specific data to one specialty form for easy review, and is designed to share with your patient with goals included. Join this webinar to learn how to access, setup and use this helpful tool!
Social Determinants of Health Resources
Date: Wednesday, September 25, 2020
Time:10:30 a.m. to 11:30 a.m. EDT
Registration Fee: Free
Join this webinar to learn more about resources such as Unite Us, Aunt Bertha, 2-1-1 Virginia and more!
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IHI National Forum on Quality Improvement in Health Care
Date: December 6–9, 2020.
Learn directly from industry leaders, consult with subject matter experts, explore peer-reviewed academic work and see how organizations industries outside of health care also pursue quality improvement.
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Virtual eClinicalWorks 2020 National Conference
Date: October 28-30, 2020
The 2020 eCW National Conference is going virtual this year, and is FREE to all attendees! This is a great opportunity to learn what's coming with eCW, and enhance your knowledge of all it has to offer.
eClinicalWorks - Live Webinars
eClinicalWorks offers free, live, online webinar training sessions for various eClinicalWorks product topics. These complimentary webinars are administered via GoToMeeting. To register, select a topic of your choice and click the GoToMeeting registration link. An Internet connection and a telephone or microphone and speakers (VOIP) are required to attend the sessions. For more information about our webinars, refer to the FAQ.
- All Live Webinars are 1 hour long
- All Live Webinars are offered in EXE and Browser
- Look for "System Enhancement" webinar to learn about the latest enhancements in eClinicalWorks.
Most webinar topics have also been recorded, so you can watch them at your convenience. For a list of the webinar recordings, click here.
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Wendt Center Workshop for health center staff: COVID as a Grief Experience
The Wendt Center for Loss and Healing is offering workshops for health center staff on COVID as a grief experience. The COVID-19 pandemic presents a medical and mental health crisis. Front-line workers are uniquely impacted given the nature of their jobs. Historically they have had daily exposure to grief, loss, and trauma. During this pandemic this exposure has intensified and the impact can become personal. Coping during COVID has also been impacted due to increased health concerns, physical distancing requirements, among other unique challenges. This webinar will name the current crisis as a traumatic grief experience and provide practical tools.
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Free Self-Paced Online Trainings on Public Health Topics |
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Check out our library of informative and engaging content in the Public Health On Demand training section. These distance accessible training opportunities are available to you anytime, anywhere, and from any device.
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This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $565,223. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.
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