The Joy of the Season
May this holiday season bring joy, love, and blessings to you and your family. This is a time to express gratitude, reflect on the previous year and look towards a new one with anticipation.
Just over a year ago, Mayor Bowser appointed me to lead the Department of For-Hire Vehicles. We have made strides in the past year to offer new ride programs to communities in need of better transportation options. We have enhanced the efficiency for reporting and resolving complaints. We have implemented plans to increase accessibility. And our grants have supported the initiation of new concepts to further economic development.
I also want to express gratitude on behalf of the Bowser Administration for the efforts and dedication of drivers, operators, industry stakeholders, riders and staff to support excellent customer experiences. We are committed to making informed decisions and confident that we are building to a successful path forward. So, regardless of your faith, religious preference, or holiday tradition, I personally extend good cheer and happy feelings to all.
Enjoy health and happiness, peace and love, and hope for the future. I am excited as we move on to 2020.