Monthly Newsletter | November 2025

Thank you to Deb Grantz for serving as our interim division manager while we search for Annie Droste's replacement. Deb can be reached by email at: Deborah.Grantz2@ucsf.edu.

Congratulations to all the new leaders in the Division!

Brandon Scott was announced as the Medical Director of the UCSF Parnassus Hospital Medicine Service.

Kristen Kipps was announced as the Medical Director of Patient Safety for community hospitals and Mortality Review.

Natalie Francis was announced as the Social Medicine director in the division.

Nora Hutchinson was announced as the Patient Experience director in the division.

Meet DHM

Get to know our division by reading our faculty and staff interviews!

Tim Judson was awarded the designation of Fellow of the American Medical Informatics Association.

Tim Judson was a coauthor on a study recently accepted for publication in Preventive Medicine Reports, which evaluated respiratory symptoms associated with smoking and vaping tobacco and cannabis. 

Esther Hsiang was quoted in a Medscape article about how the volume of secure inpatient messaging is impacting hospitalist workflow.

Community Corner

Welcome to the heart of DHM! This spot is all about keeping you in the loop on all things community — highlights from last month's events, snapshots of fun moments, and a heads-up on what's coming up next month. Keep an eye here for dates, details, and photos that celebrate our DHM community spirit! Reach out to Rosemary Yau to share yours.

Between The Pages: DHM Bookclub #4 on October 9

We had a good time discussing the fascinating and informative "Everything is Tuberculosis" by John Green.

Join the CBC team or suggest an event here!

Equity & Belonging in Hospital Medicine

If federal law enforcement officials, including ICE officers, visit any UCSF office, here are the recommended steps to take:

First Steps If You Are Frontline Staff & Faculty

In non-clinical settings

• The first call should be to the UCSF Police (415-476-1414) to let them know that immigration officers are on campus.

In the hospital:

• Contact the House Supervisor, Nursing Supervisor, or Resource Nurse On-Call according to site:

Parnassus

• Voalte Role: Hospital Supervisor Parn
• Voalte Phone: 415-353-8036
• Office Phone: 415-353-1964

Mission Bay

• Voalte Role: Adult MBCRN and RRT
• Voalte Phone: 415-502-0562
• Office Phone: 415-885-3833

Mount Zion 

• Voalte Role: Adult MZCRN and RRT
• Voalte Phone: 628-248-9911
• Office Phone: 415-502-9134

Stanyan

• Voalte Role: SMH Nursing Supervisor
• Voalte Phone: 415-297-1798 

The supervisor on-call will contact the Administrator-On-Call. If required, you can also contact the AOC directly:

• West Bay AOC Pager: 415-443-9097
• Notify Nerys Benfield when contacting AOC at Parnassus, or Lauren Linett when contacting AOC from Stanyan.

Next Steps:

1. Remain calm. Tell the agents that it is University policy to cooperate with legal requests from law enforcement.
2. Show the law enforcement official to a conference room, preferably away from any immediate patient care area, and inform them that you must contact your manager or house supervisor and University counsel for assistance and that you will do that right away.
3. Politely ask that they wait until your manager and University counsel are present before continuing with their duties.
4. Immediately contact your manager and University counsel and inform them that law enforcement agents are on the premises.
5. While waiting, ask for and review each official’s badge/identification and write down the information (you may not copy a badge or ID without consent) and also ask for business cards from all persons.
6. If you receive pushback, explain to the official that you are not obstructing their process but need to contact your manager and University counsel for assistance.
7. Once they have been notified, the manager or house supervisor will contact the AOC. The AOC, in turn, will contact the UCSF Chief of Police, the Vice Chancellor for Communications, and the Office of Legal Affairs.
8. More information on these steps here.

If a student is detained:  

• Please reach out to UC Immigrant Legal Services Center (UCIMM)
• Point of contact, Staff Attorney: Grace Alano

Email: grace.ucimm@law.ucdavis.edu

Additionally, please make yourself aware of the following resources provided by UC: 

• An FAQ about responding to potential situations on UCSF property.
• A "Know Your Rights" card that has been updated for 2025. 

The PFAC: Updates

At our October DHM Patient and Family Advisory Council meeting, Rashmi Manjunath and Neal Tambe joined to discuss the process of being transferred as a patient from Parnassus to UCSF Stanyan (SMH). PFAC members collectively have a lot of experience and guidance on this topic, and the PFAC and Rashmi and Neal had a rich discussion on how to improve the process of being asked - and agreeing to - being transferred.

If you'd like to visit the PFAC either to meet the council in general or seek their guidance on a project, email Martha to be added to the next available meeting!

- Signed, the PFAC facilitator team, Jeannie, Martha, and Mia

Photo of PFAC members

Madhavi Dandu is a co-author on a recent study published in Plos One which evaluated a novel virtual reality training intervention to address implicit bias among healthcare workers.

Monisha Bhatia and Ritu Bansal were coauthors on a new study published in the Journal of General Internal Medicine that examined hospitalist handoff practices for patients with limited English proficiency (LEP). The study identified key gaps between preferred and actual communication practices during patient handoffs and proposed five targeted recommendations to promote more equitable, effective care transitions.

James Harrison is co-author of perspective article in the Journal of Gerontological Nursing reflecting on the importance of listening and learning from older adults to ensure transformative age-friendly care. 

Anand Habib was a co-first author on a mixed methods study published in JAMA Network Open, which evaluated peer reviewers’ use of a checkbox to flag ‘equity diversity and inclusion’ concerns for manuscripts under consideration for publication by JAMA Network journals.