Updated CCA Billing Policy
Effective March 9, 2020, the Iowa Department of Human Services (DHS) no longer limits the amount of absent days paid per month to child care providers who remain open for business. Please make sure you are using the absence box to indicate absences when completing your billing. Additionally, please note that this temporary policy has required DHS to do manual processing in some cases. If your check from the State does not match what you were expecting please contact the Child Care Assistance (CCA) Payment Unit at 1-866-448-4605 to review any discrepancies.
DHS Guidance Issued on March 20, 2020
If you haven’t already seen the guidance issued by DHS on March 20, 2020 please be sure to review and follow this guidance related to COVID-19. Click
here.