A question asked recently:
"So how does pricing work? My buddy said that I have to pay every time I email."
As this is often on the minds of new / potential clients, we've done up a quick answer that we hope will be helpful for other family law firms as well as clients.
Here's our reply:
"That's a great question. Your buddy isn't entirely wrong, but it's not a "fee per email" situation. When you hire a lawyer, you are billed for the time they spend working on your file. So when you email your lawyer, it does take them time to read and reply, and that will be billed at their hourly rate."
An additional note to clients:
"It's natural to feel overwhelmed with questions as you're going through legal proceedings. To save your self stress and some legal costs, don't feel the pressure to send every thought and question as it occurs.
Compose your email when a question pops up, but wait until you have a few more questions or thoughts to add before you hit send. This will help save you from sending 20 emails that could be 1 email. This will also help you avoid generating higher costs due to excess communications."