When contacting DMACC by phone or email, please know your DMACC ID and include it in the email or be ready to give it to the person you are on the phone with.
If you don't know your DMACC ID number. Check on any correspondence (email or mail) from DMACC. It will be on there. It it also in many places in myDMACC. If you have your DMACC One Card, it is also on there.
It will start with 90xxxxxxx.