January 31, 2021



Dear Community Partner:
 
Thank you for your ongoing partnership in our shared commitment to serve New Yorkers in need during the COVID-19 pandemic.
 
Following our standing weekly call, we continue to share important updates as well as an ongoing synopsis of the information shared in prior communications which can be found on our DSS COVID-19 Community Updates page
 
COVID-19 Vaccination Distribution Update

The City has built an infrastructure that has expanded access to vaccines through a network of hubs located throughout the City. However, as has been reported widely, there continue to be challenges in the supply of vaccines provided to the City. We will continue to provide updates as information becomes available.
 
The full list of all vaccine eligibility categories set by the State can be found here.
 
Appointments are required in order to be vaccinated. Please visit the NYC COVID-19 Vaccine Finder here or call 877-VAX-4NYC (877-829-4692) for more information, to find a vaccine hub near you, or to schedule an appointment. Additional sites are coming online every day, so please continue to check the site often.
 
Steps for making a vaccine appointment:

  • Step 1: Determine your eligibility and schedule an appointment: Complete the Am I Eligible? App to check eligibility and find vaccination locations to schedule an appointment or call the New York State COVID-19 Vaccination Hotline at 877-VAX-4NYC (877-829-4692). Note that due to limited supply from the federal government, it may be 12 or more weeks before an appointment is available to you.    
  • Step 2: Complete the Vaccine Form. After confirming an appointment, New Yorkers must complete the New York State COVID-19 Vaccine Form. This form can be completed online or at the vaccination site. (We encourage New Yorkers to complete the form ahead of time.)  
  • Step 3: Bring proof of eligibility to vaccination appointment. Proof of eligibility is required at the vaccination site.
  • People who are eligible based on their employment must attest that their job requires them to have in-person contact with members of the public or with co-workers, or that they are unable to work remotely. 
  • They must also have proof of employment in New York, such as an employee ID card, a letter from their employer or affiliated organization, or a recent pay stub (depending on your specific priority status).
  • Those who are eligible for a vaccine based on age must show proof of age and New York residency, such as New York State driver’s license, IDNYC, passport, mail (residency), rent statement (residency) or birth certificate (age). 

Please download and share the eligibility flyer and the vaccine fact sheet.
 
More information can be found here.
 
New York State has established a hotline that New Yorkers can call to report suspected vaccine fraud or scams. To make a report, New Yorkers can call 1-833-VAX-SCAM (1-833-829-7226) or email STOPVAXFRAUD@health.nyc.gov.
 
The City’s Department of Health and Mental Hygiene has created a social media toolkit which is available here.

DHS Vaccination Sites
 
DSS is establishing vaccination distribution sites to deliver vaccinations to DHS shelter staff and residents. The first site began providing vaccines on January 18 and will continue to do so as long as the supply of vaccines remains available. Staff and residents of DHS shelters have the option of using the DSS site or the City’s Vaccination Hubs.

Free COVID-19 Testing Sites
 
Free testing continues to be available throughout the five boroughs. Getting frequent tests should be every New Yorker's goal. Don't stop at just one test. A schedule of mobile testing locations throughout the City as well as detailed information on locations and types of testing offered at regular testing sites (including rapid testing and antibody tests) can be found here. These are no cost testing sites open to all New Yorkers.
 
The Test-and-Trace corps now offers the COVID 19 Wait Times Dashboard. This dashboard displays estimated wait times for NYC Health + Hospitals COVID-19 testing locations. This wait time information is updated by site staff every two hours.
 
NYC Test & Trace Corps has created a folder of documents for public sharing, including flyers, palm cards, holiday guidance, travel guidelines, and more. The documents are available online here.
 
Federal American Rescue Plan
 
President Biden’s American Rescue Plan includes many components that will benefit clients and the City and State. For example, these are the health-related proposals that would impact availability of resources and insurance. These include:

  • $4 billion for the Substance Abuse and Mental Health Services Administration (SAMHSA) and the Health Resources and Services Administration (HRSA) to expand access to mental health and substance use services.

  • 100% coverage for the administration of vaccines through the Federal Medicaid Assistance Program (FMAP).

  • Subsidizing continuation health coverage (COBRA) for those who lose their employer-sponsored health insurance through September 30, 2021. 

  • Ensuring individuals pay no more than 8.5 percent of income for health insurance coverage on individual exchanges by increasing the value of the applicable Premium Tax Credit.

  • Expanding and strengthening paid sick and family medical leave through September 30, 2021 by providing a maximum paid leave benefit of $1400/week for eligible workers. This includes workers who need to quarantine, care for family members with COVID-19, or take care of children when daycare or school are closed. The proposal also requires employers to provide these leave policies without exemptions, but includes 100% cost coverage for employers with fewer than 500 employees via a refundable tax credit, and reimbursement for state and local governments.
 
Partial Unemployment Benefits
 
Governor Cuomo announced a plan to boost partial unemployment benefits. The plan ensures unemployed New Yorkers who accept part-time work are not penalized by basing their partial unemployment benefits on the hours they actually work, rather than the number of days they work in a given week. Currently partially employed workers are penalized 25% of their benefits for each day worked. This new State plan allows partially employed workers to work up to seven days weekly and still receive partial benefits if they are working fewer than 30 hours weekly and earning less than $504/weekly. This plan went into effect on January 18, 2021 under an Executive Order and is included in the Executive Budget. Information on applying can be found here.
 
  • New Yorkers who work between zero and four hours in a week and earn no more than $504 will receive their full unemployment benefit;

  • New Yorkers who work between four and ten hours in a week and earn no more than $504 will receive 75 percent of their unemployment benefit;

  • New Yorkers who work between ten and 20 hours in a week and earn no more than $504 will receive half of their unemployment benefit;

  • New Yorkers who work between 20 and 30 hours in a week and earn no more than $504 will receive 25 percent of their unemployment benefit; and

  • New Yorkers who work over 30 hours in a week, regardless of earnings, will not receive an unemployment benefit.
 
Federal Emergency Rent Relief
 
The Emergency Rent Relief Program provides $25 billion to be distributed to states and territories to provide assistance to households that are unable to pay rent and utilities due to the financial fallout of the COVID-19 pandemic. These funds will provide additional assistance to existing rental assistance programs, or newly created programs. A renter or landlord will be permitted to apply for the funds and, if approved, the money can pay up to 12 months of rent arrears, including late fees, or up to three months of future rent. 
 
The level of funding is proportional to the population of the states, not the number or percentage of renters in that state. Funds are being apportioned not only to states, but to cities with populations greater than 500,000, based on their share of the overall U.S. population. This means that more populous states like New York receive a greater percentage of the total. Including direct allocations to local jurisdictions like New York City, New York State will receive $1.3 billion of the $25 billion.
 
The deadline to use the new funding is September 2021, and states now have more time to use the initial federal funding from the March 2020 CARES Act.
 
Details on the distribution of funding for New York State have not been finalized yet. State OTDA is the lead agency for the State. We are working with OTDA and will provide additional information as it becomes available. 
 
NYS Housing and Community Renewal COVID Rent Relief Program Deadline
 
Reminder: The new deadline is February 1. As we have reported previously, the New York State Homes and Community Renewal (HCR) re-opened the COVID Rent Relief Program with expanded eligibility criteria in an effort to serve New Yorkers who many not have had the opportunity to apply during the initial round of State grants or those who may have been previously ineligible. Applications are due February 1, 2021. Additional information can be found on our DSS COVID-19 Community Updates page.
 
Applications are available on the COVID Rent Relief portal at hcr.ny.gov/RRP. For assistance applying, tenants can call 833-499-0318, email covidrentrelief@hcr.ny.gov, or call 311 and ask for the “Tenant Helpline” to be connected with tenant support specialists who can help navigate the application process.
 
Federal Stimulus Funds Impact on Benefits Eligibility
 
As we reported previously, the State OTDA and SDOH have clarified that the Federal Pandemic Unemployment Compensation (FPUC) supplement of $300/week as well as the $600 stimulus payments are excluded from consideration as income for the purposes of calculating SNAP, Cash Assistance and HEAP benefits, as well as for Medicaid. All income received through FPUC and/or Economic Impact Payments is excluded as income and disregarded as a resource in eligibility determinations for SNAP, Cash Assistance and HEAP benefits, as well as Medicaid. In addition, any lump sum received under FPUC, if received retroactively, is excluded as income and therefore is not subject to the lump sum provisions for these benefits. 
 
However, the State treats regular State Unemployment Insurance Benefits (UIB) as income in calculating benefits eligibility in the same way that it was treated prior to the pandemic. The exclusion only applies to Federal supplement and stimulus payments.
 
Client Waivers for Survivors of Domestic Violence
 
In response to questions received on the weekly call, we are confirming that the same waivers that are available to all clients include those clients who are survivors of domestic violence. For example, the general work requirement waiver applies to all clients, including survivors of domestic violence. Similarly, the waivers that we obtained from the State permitting telephonic screening and assessments for domestic violence and the continuation of existing domestic violence waivers have been extended through March 31, 2021. 
 
In addition, the 180-day State-set length of stay limit for those living in Domestic Violence shelters has been waived. We have received authority to use hotel space for confidential DV shelter as needed.
 
Food Resources
 
In response to questions received on this week’s call, we are providing the information below again. This information can be found at any time on our website on the DSS COVID-19 Community Updates page.
 
New York City is taking steps to make sure every New Yorker has access to the food they need. For individuals who are in need of support with meals and food, here are some resources that we want to be sure you are aware of:
 
  • The Neighborhood Opportunity Network is operating Nutrition Kitchens with locations in all five boroughs. These sites provide free groceries for individuals and families in need. More information can be found here.

  • The City has created the Get Food NYC food delivery program to provide food for coronavirus (COVID-19)-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. More information can be found here, or you can call the Emergency Food Hotline at 866-888-8777.

  • If you are interested in the location of a food pantry, please visit the pantry locator. We recommend calling to ensure the particular location is open. We’ve provided all of our emergency food providers with information about grab-and-go meals and how to implement social distancing at food pantries. 

  • The NYC Health Department is expanding its existing Get the Good Stuff program which provides a dollar for dollar match at six participating grocery stores to support SNAP recipients in accessing healthy foods. This expansion seeks to reach New Yorkers who do not participate in food assistance through SNAP. The new program, Get the Good Stuff Now, aims to increase equitable access to healthy food in communities disproportionately impacted by the COVID-19 pandemic. The NYC Health Department is recruiting 5-7 community-based organizations such as food pantries, healthcare providers, social service agencies and faith-based organizations to promote the program and screen and enroll participants, prioritizing New Yorkers at risk for food insecurity who may not qualify for food assistance through SNAP. More information can be found here.

  • Food Resource Guide: The Hunter College Center for Food Policy has created food resource guides for 59 New York City neighborhoods. Each resource guide includes information related to food access within the community, such as the location and hours of food pantries, meals for students and seniors, delivery services for people with disabilities, and resources for immigrants.

  • Grab-and-go meal locations in schools remain open. All of the over 1,100 Department of Education schools that have been open for children learning in person or remotely will continue to distribute meals to students and families from 9AM - 12PM daily. All of the over 260 Department of Education schools that have been community hubs distributing meals for the general public, including those serving kosher and expanded halal options, will continue to distribute meals from 3PM - 5PM daily. For more information please visit www.schools.nyc.gov/freemeals, and/or text “NYCFOOD” or “NYC COMIDA” to 877-877 to find a location.
 
You can now use your SNAP benefits to shop online for fresh produce and groceries. Participating online stores now accept SNAP benefits for online orders and will deliver to you. You can use your EBT card to securely shop online. For participating stores, please click here. NOTE: Pursuant to federal requirements, SNAP benefits cannot be used to cover delivery fees.
 
Additional Information on Grab and Go Meals
 
Grab-and-go free meal service times on February 12th (Lunar New Year) and February 15th-19th (Mid-Winter Recess) will be from 12pm to 3pm. All sites offer vegetarian meals, and kosher and halal meals are available at select sites which can be found online here. For more information please visit www.schools.nyc.gov/freemeals, and/or Text “NYC FOOD” or “NYC COMIDA” to 877-877 to find a location.
 
Pandemic EBT Benefits (P-EBT)
 
As we have reported on the weekly calls and described on our website at DSS COVID-19 Community Updates page, the continuing resolution appropriations bill that Congress passed in late September provides an additional $8 billion for nutrition benefits, and also extends a suite of nutrition-related regulatory waivers through Federal Fiscal Year 2021, including measures to help families with school-aged children buy groceries and flexibility for school districts to make meals more accessible to students. This includes the continuation of P-EBT benefits for the 2020-21 school year. 
 
Pandemic EBT benefits are provided by the State, which administers the program. Students are eligible for benefits for days when students were not physically in the school building, whether on a hybrid schedule or engaged in fully remote learning. When the State provides more information on the operation of the 2020-2021 school year program, we will provide it in our weekly communications. 
 
P-EBT benefits for the school year which ended in June 2020 have been distributed by the State. A detailed explanation of the State’s distribution plan for these benefits is included on our DSS COVID-19 Community Updates page. The State completed P-EBT benefits distribution in October 2020 for the spring quarter of the 2020 school year. The State has been following up by phone with recipients who have not yet used the funds. 
 
State OTDA is operating a P-EBT helpline at 833.452.0096. The helpline is available from 8:30am – 5pm Monday through Friday. Interpretation services are available. Questions can also be submitted through the State’s contact form regarding P-EBT food benefits.
 
State OTDA has provided the following email address to direct all questions regarding the distribution of P-EBT benefits: otda.sm.eisp.pebt@otda.ny.gov.
 
State OTDA has also created a page for P-EBT frequently asked questions (FAQs).
 
Emergency SNAP Allotments

As we reported previously, the State issued the SNAP Emergency Supplement for January 2021. Answers to many questions about SNAP Emergency Allotments for clients and providers can be found in this document. If clients want to know when their emergency SNAP benefits are available, they can check their available SNAP balance here.
 
SNAP Student Eligibility Expansion
 
As we reported previously, the Federal Emergency Relief Act temporarily expands the SNAP student eligibility rules by amending the allowable exemptions to the work rule in two additional ways:
 
  • A student is eligible if he or she is eligible to participate in state or federal work-study, regardless of whether the student is actively employed or participating in work-study; and

  • Any student that has an “expected family contribution” of $0 may participate in SNAP if otherwise eligible.
 
Beginning on January 16, 2021, students meeting the expanded criteria above are eligible to receive SNAP benefits. Students must provide verification that they meet one of these new criteria. 
 
These amended federal eligibility qualifications for students will be in effect until 30 days after the COVID–19 federal public health emergency is lifted

Students granted eligibility under these amended federal qualifications will maintain student eligibility until the next recertification regardless of whether the emergency declaration is lifted at any time during the certification period. More details about SNAP student eligibility are available on the OTDA SNAP website.

This is a temporary further expansion of the student eligibility criteria for ​all students regardless of the program or school they are enrolled in. However, as we reported in November, student eligibility was also extended for CUNY students participating in career or technical programs. CUNY students are receiving their Student Verification of Enrollment forms directly through their student account. CUNY is reviewing current enrollment status for all students. Those students who satisfy all of the SNAP requirements for a career and technical education exception will receive the Verification form in their student account. The Student Verification of Enrollment form must be submitted as supporting documentation with a SNAP application.
 
Federal Expansion of Nutrition Assistance Programs
 
On January 22, the USDA announced several plans to address food insecurity at both the Federal and State level. We will provide updates as more details of these plans become available.
  • Pandemic-EBT (P-EBT) benefits will be increased, providing additional money to families whose children are missing regular meals due to school closures. The current P-EBT program is capped at $5.86 per child per school day, and it will be increased by approximately 15%.
  • USDA and the Department of Justice are planning to grant individual states the authority to provide additional SNAP benefits as Emergency Allotments to the lowest-income households.
  • The Thrifty Food Plan — a nutritional plan used as the basis for designing SNAP benefits for decades — will be revised to better reflect the current cost of maintaining a healthy diet.
  • In addition to these changes, President Biden is calling on Congress to:
  • Extend the 15% SNAP benefit increase through September 2021;
  • Invest $3 billion in the Special Supplemental Nutrition Program for Woman, Infants, and Children (WIC);
  • Support restaurants by partnering with them to provide food to those who need it;
  • Temporarily cut the state match requirements for SNAP; and
  • Provide U.S. Territories with $1 billion in additional nutrition assistance funding.
 
Immigration Related Federal Executive Orders
 
As a part of President Biden's first day in office, he signed 17 Executive Orders, several of which relate to immigration topics that impact HRA clients. 
 
An order called "Preserving and Fortifying Deferred Action for Childhood Arrivals (DACA)" provides that the Secretary of Homeland Security, in consultation with the Attorney General, should take all actions deemed appropriate to preserve and fortify DACA. President Biden has called on Congress to enact legislation providing permanent status and a path to citizenship for those immigrants.
 
The President’s "Executive Order on Ensuring a Lawful and Accurate Enumeration and Apportionment Pursuant to the Decennial Census" requires the counting of all residents of the U.S., regardless of immigration status, in the census, pursuant to the "responsibility to represent the interests of all people residing in the United States." This will ensure reliable, high-quality data and appropriate apportionment of representatives in keeping with the Constitution — as well as appropriate federal funding.
 
The Biden "Executive Order on the Revision of Civil Immigration Enforcement Policies and Priorities," recognizing the important role immigration and immigrants have played in strengthening the U.S., reverses the Trump administration's executive order 13768 of January 25, 2017, called "Enhancing Public Safety in the Interior of the United States", and directs revised guidance on any policies or actions taken under EO 13768. The order commits to upholding due process while safeguarding the dignity and well-being of all and maintaining national security as well as enforcing civil immigration laws in a way that stays true to these values. 
 
Additional Immigration-Related Executive Actions
 
Following the President’s Executive Orders, on January 20, 2021, which called for halting deportations for many non-citizens for 100 days, On January 6th a federal judge in Texas granted a request by Texas for a temporary restraining order stopping the deportation pause. The order lasts for 14 days while the judge considers the Texas motion for preliminary injunction.
 
The 100-day deportation pause was put in place to give the federal government time to review the agency’s practices and policies to determine the best ways to utilize its resources, referencing the situation on the southwest border as well as the pandemic. The memo also lays out the agency’s interim enforcement priorities during those 100 days, effective February 1, 2021, as protecting national security, border security, and public safety. 
 
Also on January 25, 2021, the Department of Justice reversed the Trump administration’s “zero tolerance” policy in a memo released and sent to federal prosecutors, instructing them to return to the previous policy of assessing each case on an individual basis. President Biden is also expected to sign Executive Orders rescinding Trump administration policy changes to the asylum system, creating a task force to reunite separated families, and directing the creation of strategies to address root causes of immigration from Central America, among other areas.
 
Two important things to note: 1) while the memo clearly states the enforcement priorities, it also says that the apprehension or detention of individuals unlawfully in the United States who are not identified as priorities for enforcement is not prohibited during this time; and 2) the memo does not halt deportations completely — those who engage in or are suspected of terrorism or espionage, were not physically present in the U.S. by November 1, 2020, or have voluntarily waived any rights to remain in the U.S. are still subject to deportation.

Earned Income Tax Credit/Free Tax Preparation Services
 
The Department of Social Services/Human Resources Administration (DSS/HRA) is partnering with the Department of Consumer and Worker Protection (DCWP) to help working individuals and families learn about and claim the Earned Income Tax Credit (EITC) in order to reach more eligible New Yorkers. The EITC provides critical supports for workers earning low to moderate wages. Eligible individuals claim, on average, $2,400 in tax credits which can put working New Yorkers on the path to securing better housing, obtaining dependable transportation, paying for quality childcare, or pursuing higher education.
 
The IRS estimates that one in five eligible workers nationally do not claim the EITC, missing out on millions of dollars they have earned. We want to make sure our potentially eligible clients do not miss out on thousands of dollars every year because they are not aware of the EITC. Our goal is to reach out to potentially qualifying working clients, educate them about the credit, and encourage them to file and claim it. This includes workers who: 
 
  • Are self-employed or have income from a farm or business
  • Have a disability
  • Have no qualifying child
  • Are not proficient in English
  • Are older (e.g., grandparents)
  • Have no tax filing requirement
  • Are recently divorced, have reduced income, are recently unemployed, or are experiencing other changes to their marital, financial, or parental status

DCWP is offering free tax prep services, and IRS certified Volunteer Income Tax Assistance/Tax Counseling for the Elderly (VITA/TCE) through which knowledgeable volunteer preparers will help individuals complete an accurate tax return. New Yorkers can visit NYC Free Tax Prep (nyc.gov/taxprep) for more information on how to file taxes for free or call 311 and ask for tax preparation assistance. Individuals can also learn about other tax credits they may be eligible to claim. You can choose the way that works for your constituents:
 
  • Virtual Tax Prep — In-Person Tax Prep but online.
  • Assisted Self-Prep – Clients can do their own taxes online using free filing software but phone or email a volunteer for help.
  • Drop-off Service – Clients can drop off their tax documents and pick up the completed return later.
  • In-Person Tax Prep — Sit down with a volunteer preparer. Find a location at nyc.gov/taxprep.

Taxes must be filed by April 15th to claim the EITC.

Brooklyn Public Library Remote Schooling

Caregivers and children can access Homeschool Resources for students K-12, including live tutoring in afternoons and evenings and personalized academic assistance via BPL volunteers on Zoom or Brainfuse HelpNow. Older students can practice for the SAT, AP, ACT or TASC (high school equivalency exam) or simply improve their reading or math skills with Learning Express Library. 
 
The NYC Disconnected Youth Task Force
 
Originally convened in 2019, the Disconnected Youth Task Force has published a new report focusing on out-of-school/out-of-work (OSOW) 16 to 24-year-olds. The report includes demographic information, an overview of current programs, and recommendations on short-term and long-term prevention and re-engagement. You can read the report and learn more about the task force here
 
Hart Island Cemetery Management RFP
 
The New York City Department of Social Services/Human Resources Administration is seeking qualified vendors to provide cemetery management on Hart Island through respectful and responsible disposition of remains of indigent and/or unclaimed deceased New York City residents; and maintenance of the burial grounds at Hart Island in an aesthetically pleasing and welcoming environment for visitors. Responses to the RFP are due on February 16, 2021. Additional details for the RFP can be found at the City Record Online.
 
City contracting opportunities are now available through the City’s digital procurement portal, PASSPort. Should your organization be interested in submitting a proposal, please be aware that the City requires all organizations to have a PASSPort account in order to submit responses to opportunities released in PASSPort. To create a PASSPort account, click here. For simple step-by-step instructions on creating a PASSPort account, please refer to this one-page Account Creation Guide. If you have any questions or need assistance, please contact help@mocs.nyc.gov

Community-wide Conference Call

We appreciate your continued participation in our weekly briefing calls and your ongoing work to help make sure that the critical information and details about changes we are making in response to the pandemic are being communicated to our clients. Your active engagement is appreciated, and your questions and suggestions help us better understand the needs of those we serve and respond accordingly. 

If you were not able to join our weekly call (usually on Tuesdays), please find an audio recording here and use Covid-19 as the password. The information contained in this communication is a synopsis of what was shared.
 
Each week, we will provide all of the information included in each of our prior communications on our website on the COVID-19 Community Updates page. If you would like to reference a specific prior communication, links to each of the prior communications can be found on the community updates page.
 
As a reminder, we have a standing informational call on Tuesdays at 4:00PM. In the event that the date or time of the weekly call needs to change due to extenuating circumstances, a notification is sent out from DSSoutreach@dss.nyc.gov, in addition to an updated calendar invitation to those who have signed up to join the calls. To be added to this list, please reach out to DSSoutreach@dss.nyc.gov.

Please note that there are several hundred participants on these weekly calls, and as a result they may start a few minutes late to allow as many people to join as possible and hear all the information. In addition, the large number of participants does not allow us to have individual conversations efficiently, which is why we respond to individual inquiries through the chat box. If you have additional questions after the call, please reach out to DSSoutreach@dss.nyc.gov or the appropriate contact area listed on our COVID 19 Community Updates page.

CART (Communication Access Realtime Translation) is available during these calls as an accommodation for individuals who are deaf or hard-of-hearing. Please contact oria@dss.nyc.gov at least four hours prior to the call to enable this service.

As always, thank you for your continued partnership in serving New Yorkers in need, particularly now when our clients need us more than ever. If you have any questions or concerns about the changes we have made and are continuing to develop to address the COVID pandemic, please do not hesitate to reach out to the Office of Advocacy and Outreach at DSSoutreach@dss.nyc.gov.


Sincerely,


Steven Banks
DSS Commissioner
New York City Department of Social Services