March 16, 2021
Dear Community Partner:
Thank you for your ongoing partnership in our shared commitment to serve New Yorkers in need during the COVID-19 pandemic.
Following our standing weekly call, we continue to share important updates as well as an ongoing synopsis of the information shared in prior communications which can be found on our DSS COVID-19 Community Updates page.
COVID-19 Vaccination Distribution Update
Last week, effective March 10th, the State expanded eligibility for the vaccine to New Yorkers age 60 and older.
Starting on March 17, the State is further extending vaccine eligibility to include New Yorkers who are public-facing public employees as well as public-facing nonprofit employees and essential in-person public facing building service workers.
Yankee Stadium and Javits Center are now operating 24/7, administering the Johnson & Johnson shot during overnight hours. Appointments for Yankee Stadium can be made by calling 833-SOMOS-NY or by visiting somosvaccinations.com. Appointments for the Javits Center are available by calling 833-NYS-4-VAX and online at here.
The vaccine site at Co-op City opened at 131 Dreiser Loop on March 4, with vaccinations available from 8 a.m. to 7 p.m. Monday through Saturday. To schedule an appointment, go here or call the State’s Vaccination Hotline on 1-833-697–4829. Appointments for this site can also be made in person.
On February 22, The Northern Manhattan Improvement Corporation launched an initiative for senior citizens residing in Upper Manhattan and the South Bronx that are having trouble scheduling vaccine appointments. The NMIC COVID-19 Vaccination Scheduling Hotline is open for appointments at the Washington Heights Armory for individuals who are 60 and over and live in eligible zip codes: 10026, 10027, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10037, 10039, 10040, 10451, 10452, 10453, 10454, 10455, 10456, 10459, 10460, 10461, 10462, 10463, 10464, 10465, 10472, 10473, and 10474. Seniors who are unable to navigate the online scheduling system can call the hotline, which is fully bilingual in English and Spanish, by calling 646-838-0319 Monday through Friday 9:00 a.m. to 4:45 p.m. Seniors will have access to specially reserved appointments at the Washington Heights Armory.
As a reminder, appointments are required at all locations in order to be vaccinated. Please visit the NYC COVID-19 Vaccine Finder at here or call 877-VAX-4NYC (877-829-4692) for more information, to find a vaccine hub near you, or to schedule an appointment. The NYC Vaccine Finder site now shows available first-dose appointments at Duane Reade and Walgreens pharmacies. Pharmacies are currently only vaccinating New Yorkers ages 60 and older, as well as schoolteachers.
Vaccines for Homebound Seniors
New York City is providing in-home Covid-19 vaccinations (Johnson & Johnson) to eligible NYC residents who are fully homebound, have not already been vaccinated, and do not already have access to a vaccination program. The program began on March 4th in Co-op City, and has been expanding to Brighton Beach, Far Rockaway, Coney Island, the Lower East Side, East Harlem, Jamaica and the North Shore on Staten Island with a focus on Naturally Occurring Retirement Communities (NORC's).
The City is working with Department for the Aging, home health care agencies, and meal delivery programs to identify seniors who are eligible for an in-home vaccination. New Yorkers who believe they are eligible can express interest using this form (and will receive a call back from the City). Additionally, eligible seniors can sign up to take part in the program by calling 877-VAX-4-NYC or visiting vax4nyc.nyc.gov.
We are working with HRA homebound clients to make sure that they are aware of the availability of the vaccine on outreach calls we are making to these clients. We are also providing assistance signing up for the vaccine to those clients who express a need for help in doing so.
Free Transportation to Vaccine Appointments for Seniors
Individuals who are able to book a vaccination appointment and are 65 or older, cannot use public or private transportation, and do not have anyone to take them to their vaccination appointment can access free of charge transportation options provided by the City of New York:
- Individuals who use Access-a-Ride, Medicaid-provided, or Medicare-provided transportation can schedule rides as they normally would.
- Individuals who do not use Access-a-Ride, Medicaid-provided or Medicare-provided transportation, and are 65+, homebound or have a disability and require ambulette transportation can schedule a free ride to their vaccination site through Hunter (Ambulette): 718-991-2211.
- Individuals 65 or older who do not qualify for any of the above services can schedule a free cab ride through Curbed at 646-349-0289.
When scheduling transportation through these options, individuals should state that they are 65 or older, are going to be vaccinated in NYC, and that they understand that there is a contract with the City of New York for free transportation.
Sign Up to Help New Yorkers Schedule Vaccine Appointments
The City is providing training for volunteers interested in learning how to help people schedule vaccination appointments and how to answer general questions about the vaccine. For more information, please visit nyc.gov/vaccinetrainthetrainer
Vaccine for All Corps
The Mayor has recently announced the Vaccine for All Corps, an effort to bring good jobs to 2,000 New Yorkers supporting vaccination efforts across the five boroughs. Led by the Workforce1 Career Center System at the NYC Department of Small Business Services, this initiative will bring job opportunities to our hardest-hit communities. Available positions include roles in site management, operations, and client services, in addition to clinical roles. Hiring for the first of these positions is now live here.
Assistance for New Yorkers Who Test Positive for COVID
NYC Health & Hospitals' Test & Trace Corps is providing special services for New Yorkers who test positive and their close contacts:
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“Take Care” packages which include enough personal protective equipment for a household of three to quarantine for 10-14 days. Learn more here.
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A free hotel room for up to 14 days if quarantining at home is impossible. Click here to learn more or call (212) 268-4319 to book a room.
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Free dog walking and other pet drop-in services to ensure New Yorkers can remain safely separated in a hotel or at home. Learn more here.
Free COVID-19 Testing Sites
Free testing continues to be available throughout the five boroughs. As a reminder, getting tested is safe, confidential, and free. All New Yorkers should get tested, even those who do not have symptoms or are unsure if they were exposed to COVID-19. Getting frequent tests should be every New Yorker's goal. Don't stop at just one test. A schedule of mobile testing locations throughout the City as well as detailed information on locations and types of testing offered at regular testing sites (including rapid testing and antibody tests) can be found here. Locations of testing sites can also be accessed by texting “COVID TEST” to 855-48. These are no cost testing sites open to all New Yorkers.
The Test-and-Trace corps offers the COVID 19 Wait Times Dashboard. This dashboard displays estimated wait times for NYC Health + Hospitals COVID-19 testing locations. This wait time information is updated by site staff every two hours.
DOE students (3K through 12th Grade), DOE employees, employees of DOE contracted early childhood programs, and affiliated family child care networks, and employees of DOE- and DYCD-contracted Learning Bridges programs can get priority COVID testing at 22 Health and Hospitals testing sites. These locations are walk-in only. More information can be found here.
There is no charge for testing at H + H testing sites. In the event that an individual receives a bill in error or is asked to pay for a COVID test at any of the H + H testing sites, they should contact 844-NYC-4-NYC (844-692-4692) and ask to be connected with the billing department, who will be able to help dismiss charges.
Vaccine Sites Added to MTA Subway Maps
Clicking on each site on the map pulls up specific information about the center, including the type of vaccine administered there, eligibility restrictions, hours of operation, and a link to schedule an appointment.
HEAP Benefits
The HEAP application deadline for the season has been extended from March 15, 2021 until April 30, 2021 (or until the funds are exhausted). A second HEAP Emergency benefit for heat-related emergencies is being made available as of March 8, 2021. Households will be evaluated for an emergency benefit and, if eligible, may receive an emergency benefit concurrently with their regular HEAP benefit.
Simplified SNAP Application
Clients, providers, and advocates can now call Infoline to request a paper copy of the Simplified SNAP application kit (LDSS-5166) by mail. As a reminder, the simplified SNAP application can be used by households where:
- All adults are 60 years or older and/or have a disability; AND
- No adult in the household has earned income.
Recertification Extension Waiver – April – June 2021
We have now received approval for April, May, and June 2021 extensions for Cash Assistance and SNAP recertifications for clients who have not previously received an extension and have pushed forward those cases. As a reminder, any client who receives a notification that they are required to recertify must do so. Beginning with December 2020 extensions, clients are receiving notices that their recertification was extended. These notices are available in ACCESS HRA and in the Provider Portal.
Public Charge
On March 9, the Supreme Court agreed to the Biden administration’s request to dismiss the pending case challenging the new public charge rule which had been issued by the Trump Administration. With this new development, the public charge rule is now blocked nationwide.
Emergency Supplemental Nutrition Assistance Program Allotments
As it did in prior months during the public health emergency, OTDA is issuing an emergency SNAP supplement to households who were issued SNAP benefits for March 2021 and whose issuance was less than the maximum allotment for their household size. The amount of the supplement is the difference between the amount the household was issued and the maximum allotment.
For example, if a SNAP household of two people was issued $237 for March 2021, the household is issued a supplement of $193 because the maximum allotment for two people is $430.
The emergency SNAP supplement is being issued to households even if their SNAP case is currently closed. However, households who already received the maximum SNAP allotment will not receive an emergency supplement for March. Further information is available here.
“Pay It Off” Extended Through April – Child Support Debt Reduction
The Pay It Off Child Support Debt Reduction Program began on March 1 and was originally scheduled to run through March 31 — we have now extended the program through April 30. Pay It Off allows noncustodial parents to reduce their child support debt owed to the New York City Department of Social Services (NYC DSS) twice as fast. For this limited time, noncustodial parents can get qualified payments matched dollar for dollar. Pay It Off will match payments they make in March/April of at least $200 toward their NYC DSS child support debt – up to the amount they permanently owe NYC DSS. Payments must be over the amount of their monthly child support obligation. Noncustodial parents should sign and submit the agreement along with a copy of their photo I.D. by mail or email to the HRA Office of Child Support Services (OCSS). You can access the agreement form and learn more at nyc.gov/payitoff.
The OCSS Customer Service Office is closed and cannot be directly reached by telephone. If a client wants to speak with an OCSS staff member, they can request a telephone appointment by sending an email to dcse.cseweb@dfa.state.ny.us. Clients should include their case number, contact information, and, in the subject line, the reason for their inquiry or that they are “requesting a customer service appointment.” If their request for a telephone appointment is about the Pay It Off program, clients should write “Pay It Off” in the subject line of their email. Updates can be found at our website.
Clients can also call the New York State Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975), Monday–Friday, 8:00 AM–7:00 PM to request a call back from their local child support office.
Pending State Legislation
The agency has been working with State legislators to pass new legislation. The proposed legislation below passed the Senate and the Assembly:
Telephone interviews for Cash Assistance (S3223A/A5414) — The proposed legislation, introduced by Social Services Committee Chairs Senator Roxanne Persaud and Assembly member Linda Rosenthal, seeks to make permanent the current emergency waiver allowing Cash Assistance interviews for new applications and recertifications to be conducted by telephone. This waiver has been critical to our ability to provide service to clients during the pandemic. We are hopeful that the passage of this bill will support our ongoing efforts to provide flexibility to clients in the benefits application and recertification process by allowing clients to complete application and recertification interviews for Cash Assistance without having to come to an HRA Center, in the same way we have been successfully serving SNAP clients with telephone interviews for several years.
State Family Homelessness and Eviction Prevention Supplement (FHEPS) Waiver Request
In response to our request to OTDA in June of 2020 to waive the “Lawsuit Requirement” for all State FHEPS rent supplements, OTDA has now granted a waiver of the eviction proceeding requirement for State FHEPS eligibility. The waiver has been approved through May 1, 2021 or until the eviction moratorium is lifted. State FHEPS rent supplements can now be provided if the landlord has made a written rent demand, without the need for a family to actually be sued in Housing Court.
Requests to Close Cash Assistance or SNAP case
In response to questions received on our weekly briefing call, below are brief instructions on how to close a Cash Assistance or SNAP case:
Cash Assistance
At this time, the best way to close a Cash Assistance case is to take a picture of a written statement requesting the case to be closed and upload it through the ACCESS HRA Mobile upload. Requests can also be made verbally by calling Infoline.
SNAP
Clients can submit a case change request to close their case via ACCESS HRA. Requests can also be made verbally by calling Infoline.
Federal COVID Relief Stimulus Bill Highlights
Stimulus Checks:
Who Receives the full $1400
- Individuals making under $75,000;
- Married couples making under $150,000;
- Heads of household making under $112,500; and
- Dependents of eligible adults (payments go to the qualifying adult taxpayer).
- College students whom qualifying taxpayers claim as dependents
- Older relatives whom qualifying taxpayers claim as dependents
Who Receives less than $1400
- Individuals making between $75,000 and $80,000;
- Married couples making between $150,000 and $160,000;
- Heads of household making between $112,500 and $120,000; and
- Dependents will receive the same amount as the qualifying taxpayer who claims them as a dependent.
Based on 2019 or 2020 taxes
- Based on the most recent year on record at the Internal Revenue Service when they are sending out checks. If an individual’s 2020 taxes are already filed and processed when the IRS is ready to send out stimulus checks, it will be based on 2020. If not, it will be based on 2019.
- If a 2020 return is filed and/or processed after the IRS sends a stimulus check, but before July 15, 2021 (or September 1 if the April 15 filing deadline is pushed back), a second payment will be sent for the difference between what the payment should have been if based on the 2020 return and the payment sent based on the 2019 return.
Unemployment:
Pandemic Unemployment Assistance (PUA)
- Allows unemployment benefits to be accessed by the self-employed, gig workers, part-timers and others who are typically ineligible for regular unemployment benefits.
- Now available for a total of 79 weeks, up from 50, and runs through September 6th.
Pandemic Emergency Unemployment Compensation (PEUC)
- Extends unemployment benefits eligibility for people who exhaust their regular state benefits.
- Now available for a total of 53 weeks, up from 24, and runs through September 6th.
Mixed-Earner Supplement
- $100 weekly supplemental payment for people who have a mix of income from both self-employment and wages paid by other employers.
- Extended through September 6th.
- IS included when calculating eligibility for Medicaid and the Children’s Health Insurance Program (CHIP).
Federal Pandemic Unemployment Compensation (FPUC)
- $300/week supplemental unemployment payment for everyone receiving unemployment.
- Extended through September 6th.
- Not included when calculating eligibility for Medicaid and the Children’s Health Insurance Program (CHIP).
Health Coverage:
- COBRA payments will be covered in full by the government from April 1st through September 30th. People who leave a job voluntarily are not eligible, and someone who qualifies for new, employer-based health insurance before September 30th would lose eligibility for the no-cost coverage.
- Lowers the cost of health insurance via a government exchange, and caps premiums for those plans at 8.5% of adjusted gross income. Will begin immediately and last through 2022; individuals will not have to re-enroll to access the lower prices.
- Open enrollment period still open through May 15th.
- If an employer allows, an individual can set aside $10,500 in a dependent care flexible spending account for 2021 (up from the usual $5000).
- Eliminates premiums for those collecting unemployment benefits in 2021.
- Increases federal Medicaid matching funds to states by 5% for two years, to encourage states to expand Medicaid to low-income adults.
Taxes:
Changes for 2021 only
- For households earning under $150,000, the first $10,200 of unemployment benefits received in 2020 are not included as income for federal income tax.The third stimulus check, like the first and second, are not included as taxable income.
- Child Tax Credit
- Expanded to allow 17-year-old children to qualify.
- Increases the maximum credit amount up to $3,000 per child ages 6 through 17 (and $3600 per child under age 6).
- Eligible for maximum benefit:
- Married couples with income up to $150,000 (benefits phase out up to $170,000);
- Heads of household with income up to $112,500; and
- Single filers with income up to $75,000 (benefits phase out up to $95,000).
- The credit will be fully refundable in 2021, allowing families to collect the tax credit as a refund even if their tax bill was zero.
- Families who are ineligible for the new $3,000 credit because their income is too high are still able to claim the $2,000 per child tax credit, which is available to individuals making up to $200,000 ($400,000 for married couples filing jointly).
- It’s possible that the IRS will start providing advances on the 2021 credit through monthly payments of $250 for school-aged children (and $300 for children under age 6) starting as early as July 2021, and families could receive half of their total 2021 child tax credit this year while claiming the remaining amount on their 2021 tax returns.
- Earned-Income Tax Credit
- Maximum amount of the credit increases from $543 to $1502.
- Childless individuals can begin claiming the credit at 19 instead of 25 (with the exception of certain full-time students). The upper age limit of 65 years old is eliminated.
Permanent changes:
- Earned-Income Tax Credit:
- Individuals deemed ineligible solely because their children do not have Social Security numbers would be allowed to claim the credit for childless households.
- Increases the amount of investment income an individual can have before being disqualified for the credit —from $3650 to $10,000.
Housing:
- $27 billion in financial assistance for rent, utilities, and other housing expenses will be available to households that meet the following criteria:
- Household income below 80 percent of the area median income;
- At least one household member at risk of homelessness or housing instability;
- Household members eligible for unemployment benefits or experiencing financial hardship because of the pandemic.
- Lower-income families that have been unemployed for three months or more would be given priority for assistance.
- $10 billion in financial assistance for homeowners struggling with mortgage payments, utility bills and other housing costs.
- $5 billion to States for homelessness prevention.
- $5 billion for emergency housing vouchers for individuals who are homeless.
Student Loans:
- Debt that is forgiven between January 1, 2021 and December 31, 2025 will not be considered taxable income. This includes debt that is forgiven under income-driven repayment plans, schools that defrauded borrowers, and any debt that is forgiven by the federal government during that time frame.
Food Assistance:
- The 15% increase in food stamp benefits that was set to expire in June will be extended through September.
- $880 million for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
- Pandemic-EBT (P-EBT), which provides families whose children's schools are closed with funding to replace free- and reduced-price meals the kids would have received while in school, will be extended through the summer.
Community-wide Conference Call
We appreciate your continued participation in our weekly briefing calls and your ongoing work to help make sure that the critical information and details about changes we are making in response to the pandemic are being communicated to our clients. Your active engagement is appreciated, and your questions and suggestions help us better understand the needs of those we serve and respond accordingly.
If you were not able to join our weekly call (usually on Tuesdays), please find an audio recording here and use Covid-19 as the password. The information contained in this communication is a synopsis of what was shared.
Each week, we will provide all of the information included in each of our prior communications on our website on the COVID-19 Community Updates page. If you would like to reference a specific prior communication, links to each of the prior communications can be found on the community updates page.
As a reminder, we have a standing informational call on Tuesdays at 4:00PM. In the event that the date or time of the weekly call needs to change due to extenuating circumstances, a notification is sent out from DSSoutreach@dss.nyc.gov, in addition to an updated calendar invitation to those who have signed up to join the calls. To be added to this list, please reach out to DSSoutreach@dss.nyc.gov.
Please note that there are several hundred participants on these weekly calls, and as a result they may start a few minutes late to allow as many people to join as possible and hear all the information. In addition, the large number of participants does not allow us to have individual conversations efficiently, which is why we respond to individual inquiries through the chat box. If you have additional questions after the call, please reach out to DSSoutreach@dss.nyc.gov or the appropriate contact area listed on our COVID 19 Community Updates page.
CART (Communication Access Realtime Translation) is available during these calls as an accommodation for individuals who are deaf or hard-of-hearing. Please contact oria@dss.nyc.gov at least four hours prior to the call to enable this service.
As always, thank you for your continued partnership in serving New Yorkers in need, particularly now when our clients need us more than ever. If you have any questions or concerns about the changes we have made and are continuing to develop to address the COVID pandemic, please do not hesitate to reach out to the Office of Advocacy and Outreach at DSSoutreach@dss.nyc.gov.
Sincerely,
Steven Banks
DSS Commissioner
New York City Department of Social Services