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Gallup pays $12 million settlement in TCPA lawsuit 

As reported by the Marketing Research Association, Washington, D.C., management consulting group Gallup has agreed to pay a $12 million settlement fund for a class-action lawsuit that alleged Gallup violated the Telephone Consumer Protection Act (TCPA) by calling cell phones using an automatic telephone dialing system without prior express consent. The complaint alleged Gallup had placed millions of automated "market research" calls in violation of the TCPA over the past four years and allegedly caused consumers harm by having to deal with the annoyance of unsolicited phone calls and causing consumers to pay for minutes used. Gallup denies any violation or wrongdoing. 

U.K. consumers concerned about how personal data is used

A new report by U.K. research and development organization Digital Catapult, per Biz Report, shows that many U.K. consumers lack trust in how their personal data is used, with 60 percent of U.K. consumers saying they are uncomfortable with sharing personal data and 14 percent saying they refuse to share any personal data at all. Many consumers cite a lack of openness and transparency for this distrust and many want to know how and when their data will be used. Sixty-five percent of consumers said they weren't sure whether data was being shared without their consent and nearly eight in ten believe the use of their data was for the an organization's economic gain and not for their own benefit. Seventy-six percent said their biggest concern was having no control over how their data was shared or who it was shared with and 94 percent said they wanted more control over their data. 

In other news...

Costa Mesa, Calif., firm MFour Mobile Research has launched MediaMatch 360°, a product that integrates media matching technology, validates consumer exposure and tests recall and behavior with a real-time view of consumers, allowing clients to see total ad exposures and survey panelists in real-time. 


GfK MRI, GfK's New York-based producer of media and consumer research in the U.S., has appointed Kevin King as senior vice president of mobile measurement and trends and Karen Ramspacher as senior vice president of consumer insights to the GfK MRI Product Innovation team.

Toronto brand loyalty agency Bond Brand Loyalty has promoted Scott Robinson to vice president of design and strategy and Anne Bowie to vice president of live brand experiences.


Oslo, Norway, enterprise feedback management firm Questback has appointed Edward Chatham as head of market research. He will be based in the company's London office. 


Reston, Va., media measurement and analytics firm comScore has made its validated Campaign Essentials available to U.S. Google DoubleClick customers across DoubleClick Digital Marketing and DoubleClick for publishers. Validated Campaign Essentials in DoubleClick is an independent delivery evaluation solution directly integrated into Google's ad server and gives media buyers and sellers access to audience delivery metrics for digital display and video campaigns that are comparable to TV and other traditional advertising. 

Today's jobs

Director of Data Visualization   
Analytic Recruiting Inc., New York
J. J. Keller & Associates Inc., Green Bay/Appleton, Wis. 
Senior Statistician - Client Side   
The Forum Group, Los Angeles
Market Research Analyst   
Rockport Analytics,  Annapolis, Md. 

Director of Field Operations and Recruiting  
Maslansky + Partners, New York  




VP, Mystery Shopping   
Gfk Custom Research


Account Management Associate   
Hanover Research, Washington, D.C  
Director, Digital Audience Analytics    
SheKnows Media, New York

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