Data & Analytics Newsletter

May 2023

Welcome to the May Data & Analytics Department Newsletter! In this edition, you will find:

The most up to date resource for our weekly Open Office Hours
Tips and Tricks for logging into HMIS
A chance to cast your vote for this month's Bitfocus feature

In Partnership,

Data & Analytics Department

Q: Where can I go to find the most up to date HMIS Open Office Hour links and other HMIS resources?

A: You can visit our "How Can We Help You?" webpage for HMIS assistance. The HMIS Department is dedicated to providing comprehensive support and guidance to our community partners. We have a variety of resources and ways to contact HMIS staff to assist you. Please click the button below to learn about our Open Office Hours, Support Hours, Job Aids, FAQs, and ways to contact HMIS via email.

How Can We Help You?

Attention HMIS users! Please read below about logging into our Sacramento & Yolo CoC HMIS.

Inactive Account Issues:

Inactive accounts are deactivated after 30 days of non-use as a security measure. To maintain access to your account and HMIS resources, please log in regularly. Contact HMIS to reactivate inactive accounts if your account happens to go inactive.

Password issues:

If you enter in three incorrect password attempts into HMIS, this will result in a one-hour account ban for security. If locked out, wait or contact HMIS for help. Use "Forgot Password" if needed. Safeguard login credentials and use them responsibly.

See images below for inactive or banned account messages.

Inactive Account

If you do not log into HMIS every 30 days, the system will automatically inactivate your account for security reasons. Contact HMIS to regain access.

Banned Account

If you accidentally fail to log in three times, HMIS will lock you out of the system for an hour. Either try again later or contact HMIS to help you regain access.

Submit a login issue

Help shape the future of our HMIS software! Vote for a proposed new feature now.

Vote for a feature that lets our HMIS software link entire programs to your staff accounts. This helps both you and our HMIS team to see which programs you're working for in your organization, facilitating efficient communication and program updates.

Vote here!