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DAY 2 – What a way to kick-off Tourism Congress yesterday! 
Understanding our potential, the landscape and the challenges, is crucial for industry to rally together under common goals. This is why the TIAC team has carefully curated the next topics and speakers. 

On today’s program, we are adding a global perspective to the discussion, as well as the unique points of view from industry’s current and future leaders whose calls to action cannot go unanswered.

Enjoy the sessions and take advantage of the networking opportunities!
David McKenna
TIAC Board Chair
DAY 2 – Program
Wednesday, November 20, 2019
08:00 - 15:30
Registration
08:30 - 15:30
Tourism Congress Marketplace
08:00 - 09:45
A Global Perspective on the Travel Economy | The private sector leans in, Breakfast presented by Parks Canada

As a driving force of global economic growth and job creation, tourism’s open invitation to work together, is a call to action governments cannot miss. 

Moderator: Charlotte Bell, President & CEO, Tourism Industry Association of Canada

Speaker: Ms. Gloria Guevara Manzo, President & CEO of the World Travel & Tourism Council
10:00 - 11:00
Quality Investments in Tourism | Supporting Tourism

Supporting Tourism through quality investments and collaboration with organizations that provide the services required to grow.

Moderator: Reggie Lang, Manager of Business Development, Westjet

Speakers:

  • Don Welsh, President and CEO, Destinations International
  • Mary Taylor Ash, CEO, Tourism Saskatchewan
11:00 - 11:30
Discover Global Network Lounge
11:30 - 12:30
Language Matters (TIAC Talks)

A timely wake-up call, through the voices and the stories of community and organizational leaders championing integration to Canada’s economy.

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The Future of Tourism presented by the winner of TIAC’s Student Contest

Moderator: Craig Foley, CEO, Hospitality Newfoundland & Labrador

Speakers:

  • Terresa Ryder, Director of Business Development, Indigenous Tourism Association of Canada
  • Tova Sherman, CEO, reachAbility
  • Danny Papadatos, Manager, Supplier Diversity, Canada's LGBT+ Chamber of Commerce
  • Truepayna Moo, Youth Advisor, Fresh Voices Initiative, Vancouver Foundation
  • Shane Lobsinger, TIAC Student Competition Winner - a Red Seal Chef and student of the Master of Arts in Tourism and Hospitality Management at Royal Roads University
12:30 - 14:00
My Money, My Choice | The triple bottom line approach, Luncheon presented by Marriott International

Understanding the impact-investor landscape to help businesses leverage the growing demand for transparent triple bottom line returns.

Speaker: Jay-Ann Gilfoy, CEO, Vancity Community Investment Bank
14:00 - 15:00
A Special Tribute to Canada’s Railway – Celebrating more than a century of stories

Moderator: Marc Brazeau, President & CEO, The Railway Association of Canada

Speakers:

  • Jeff Ellis, Chief Legal Officer, CP Rail
  • Fiona Murray, Vice-President, Public and Government Affairs, CN
  • Steve Sammut, President and CEO, Rocky Mountaineer
15:00 - 15:30
Discover Global Network Lounge
15:30 - 16:30
Destination Canada | Public Annual Meeting

Destination Canada provides an overview of the organization’s performance in its international markets, campaign updates and key strategic initiatives including new partnerships

(Open to General Public)
Canadian Tourism Awards
18:00 - 18:30
Special Red Carpet Finalist & VIP Celebration
18:30 - 19:00
Reception for the Canadian Tourism Awards
19:00 - 21:00
The Canadian Tourism Awards, presented by the Toronto Star & WestJet, hosted by Ottawa Tourism 
21:00
Post-Celebration at Shore Club / Westin Lobby following the Awards (Cash bar)
Questions? Contact us at [email protected]
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