Best wishes for the holiday season and the coming New Year
Please note MPAC offices (including customer service support) will be closed for the holidays from noon on Tuesday, December 24, 2019 through Wednesday, January 1, 2020. We will reopen on Thursday, January 2, 2020. 

Thank you to David Porter from the Mississauga office for submitting the winning photo.
MPAC named one of Greater Toronto’s Top Employers
As a company with a head office in the Durham Region, we’re proud to be named one of Greater Toronto’s Top Employers for 2020! As we continue to evolve as an organization, our team is constantly challenging ourselves to be more customer-focused and we look forward to continuing our partnership with you in communities across Ontario.
2020 levy and Year-End Assessment Report
Earlier this week, MPAC delivered details of the 2020 municipal levy increase to our billing partners. We also shared our 2019 Year-End Assessment Report and assessment base change details with municipalities. Your local MPAC account management team is available if you have questions.
Upcoming webinar: MPAC’s top 10 tips for protecting your municipality’s data
Learn about the extensive cyber security measures MPAC has taken to manage and protect its billions of data points. We’ll share our 10 best practice fundamentals for protecting your own municipality’s data and systems – all of which can be implemented at little to no cost. This topic, originally presented at MFOA’s 2019 conference, is back by popular demand.
Date: Wednesday, January 8, 2020
Time: 1 p.m.
In case you missed it:
On December 4 we hosted a webinar on our Assessment Change Engagement Strategy, which is designed to identify specific properties, neighbourhoods and sectors that are experiencing changes as part of the 2020 Assessment Update. Learn more about how MPAC will support municipalities in planning for these changes here
See you at ROMA next month
MPAC will be attending the annual Rural Ontario Municipal Association (ROMA) Conference from January 19-21, 2020 in Toronto. If you’d like to meet with us during the conference to discuss any local property assessment issues, please send us a request and a member of the MPAC team will follow-up with you to schedule a meeting.
Large and special purpose properties engagement off to a great start
London, ON, engagement session on December 3, 2019.
Over 150 large and special purpose property owners, host municipalities and other stakeholders participated in MPAC’s large and special purpose engagement sessions around the province in November and early December.

MPAC shared the assessment methodology that will be applied to all large and special purpose properties and discussed key valuation parameters that will inform 2020 assessments. We received positive feedback from participants on the collaborative approach to establishing values for the upcoming 2020 Assessment Update.

We will provide you with updates as our engagement plans continue into 2020. This includes release of Economic Obsolescence reports in Q1 and details on the next stages of engagement activities.
Visit for more information. To join our mailing list, please email .
WorkSight upgrades
We recently upgraded WorkSight to accept 2020 tax applications as well as tax applications associated with a Property Assessment Change Notice (PACN). Please refer to the updated User Guide for submission details.

In response to feedback from our municipal partners, we have expanded the comments section when submitting a tax application. We have also added a feature that will enable us to send municipalities supporting documents with our response document.

If you have questions about these enhancements, please contact your local Municipal and Stakeholder Relations team .
AMCTO finance forum
Chris Rickett, MPAC’s Director of Municipal and Stakeholder Relations (centre), took part in a panel presentation on the changing property tax and assessment landscape with Casey Brendon (left), President, Ontario Municipal Tax and Revenue Association (OMTRA), and Peter Frise (right), Vice President, Municipal Tax Equity (MTE) Consultants Inc. on December 6, 2019.