December 2023

Care Professional of the Month - November 2023

♥ Cindy Dill ♥

Please help us congratulate Cindy, our November Care Pro of the month! Longevity and steadiness are the name of the game with Cindy. She has been a constant champion and source of support to us and the families she is with. Cindy has been with our Home Instead family for just over 12 incredible years!!! Having overcome her own personal challenges recently, she managed to keep her chin up and her feet planted firmly on the ground, with a good outlook and a positive attitude on life. Cindy has been with her most recent client now for about a year and a half, enabling her client's wife to enjoy getting out of the house without worry. She knows her husband is in the best of hands. Thank you, Cindy, for your stability, and your peaceful, easy spirit. You are appreciated beyond measure!

Our monthly raffle includes the names of all the Care Pro's who have said "YES!!" for the month. We will draw one name every month!

Did you pick up a last minute shift? YES!! or
Do you drive a little further for a client? YES!! or
Did you go in early or stay late? YES!! or
Did you send us a photo of your bumper sticker on your car? YES!! or
Did you go above and beyond? YES!!

!! Monthly "YES!!" Raffle Winner !!

♥ Kim Thomas ♥

The kindness and understanding you have for our clients as well as your dedication to Home Instead are just a couple things that make you an amazing Care Pro and we appreciate you!

Stop by the office and pick up your raffle prize!

*Paid Monthly Training Opportunities*

Sharpen Your Skills and Master Your Craft!

Every month, we will be offering training opportunities for Care Pro's.

These interactive online courses are 1 hour in duration.

Please reach out to the office if you are interested! We will assign the course and give you instructions on how to login.

December Training

Common Respiratory Conditions

This module provides Care Pro’s with a review of the respiratory system and how it functions normally. It includes an overview of the common cold, the flu, allergies, sinus infections, pneumonia, asthma, and COPD. Care Pros will learn how smoking affects the respiratory system and how they can help prevent and/or support their clients' respiratory conditions.

*You will be paid for one hour at the personal care base rate*

Contact the office to sign up!

►New Method for Time Off Requests◄

Step 1: From the WellSky app menu, select Hours Wanted and Unavailability

Step 2: Click 'Request Unavailability' at the bottom of the screen

Step 3: An alert will popup letting the Care Pro know that they may only request unavailability that does not conflict with existing shifts. Click Continue.

Step 4: Enter the details of the unavailability request.

Step 5: Click Submit

Step 6: If the unavailability request does not conflict with already scheduled shifts, the Care Pro will see a confirmation that their request was received and it is pending review.

Step 7: Care Pro's will receive an e-mail confirming that their availability was approved or denied. In addition, Care Pro's can view the unavailability status from the mobile app.

♦ Updated Home Addresses Needed ♦

Did you move this year? Please call and let us know your new home address. This will ensure smooth processing of your W2.

If you are not sure what your client’s

code status is, please contact the office

and we will inform you.

MOLST FORM

Most of our Clients have a MOLST Form in their home. Some have it on their refrigerators and some carry them in their purses.

It is extremely important that you know where the MOLST Form is located and what our clients’ preferences are during life threatening medical emergencies.

Their Code Status will either be to Attempt CPR or No CPR. These instructions are also located on the Nurses Assessment for our personal care clients.

$$ Pay Dates $$

Days worked on the 1st-15th = Paid on the 23rd of the month

Days worked on the 16th - 31st = Paid on the 8th of the month

▬ Schedules ▬

-Schedule Changes-

Any requests from clients/families must go through the schedulers in the office. If a client/family member asks you directly, please have them call the office.

-Call Off's-

You MUST call AND speak with someone from the office. Text and/or email is not acceptable. If you don’t get an answer when calling, leave a message and keep calling until you speak with someone.

Feeling Sick???

If you are not feeling well, please notify the office immediately!!

Please do not wait to call until right before your shift. Early notifications will help prevent last minute call-offs and gives our schedulers time to cover shifts for our clients.

◄ Form Requests ►

If you need the office to fill out any forms for you, please allow a 24 hour turnaround time. Thanks!

!! Shift Reminders !!

Please pay attention to the shift reminders that are texted and emailed the day before your shift! So if you have any questions about the shift, the office will have time to look into it for you.

We require each Care Pro to arrive at your shift a few minutes early. This is out of respect for the Care Pro you are replacing, and the family. This also applies to shifts you are not relieving someone from. The information you receive is going to enable you to provide the best care possible.

If you are asked to stay late, it is imperative that you notate/leave a message when clocking-out of you shift. Otherwise, you will not be paid for that time.

Dante Wilson - December 07, 2021

Cindy Kirk - December 15, 2022

Jackie Acree- December 19, 2017

Seemen Hasan - December 29, 2020

Sam Taylor - December 1st

Shola Olajide - December 2nd

Wilmeta Slacum - December 15th

Dante Wilson - December 20th

JaMesha Ross - December 29th

Thanks for all you do!

Home Instead Administrative Team

[email protected]

410.822.1230

8626 Brooks Drive #202

Easton, MD 21601