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December 2018
Association Updates
One of the Best Reminders of a Great Community
As you gear up for the holiday and the start of a new year, take a few minutes to visit our website and view the member videos. If you start with the Scholarship testimonials, I promise that you will be moved by the personal stories and the impact our community continues to have on many. This Association is a blessing, you have made it so. On behalf of the RSPA Team, we wish you a memorable holiday season. Thank you and the best is ahead! ,

"The greater the obstacle, the more glory in overcoming it." -Moliere
Now Available: The PXT Selectâ„¢
Having the right people in the right jobs can transform your business. How do you get a clear picture of a candidate's thinking style, behaviors, and interests to give you the meaningful edge to make the right hiring decision? Because the interview process only allows us to see about 20% of any candidate, it is hard to do. The PXT Select is a unique "job matching" assessment that enables you to evaluate a candidate based on the qualities required to successfully perform a specific job. PXT Select not only helps you find the right people, but also helps you shape the overall employee experience.

The PXT Select is available to RSPA Members at a discounted price. For more information about the PXT Select or how to begin using it in your organization, visit our Member Business Resources page.
Inspire 2019
This year is full of high impact education, networking, and let's not forget about the location. Inspire 2019 will be held at the Sanibel Harbour Marriott Resort & Spa in Fort Myers, FL. The hotel is just a short distance from both Sanibel and Captiva Islands, with beautiful beaches and popular attractions. Nature lovers will be enchanted by natural trails, dolphin tour, paddle-boarding or bike and kayak rentals. And at the end of a long day, relax on a hammock and watch the beautiful sunset.

To receive the RSPA special group rate, book your room before Wednesday, January 2, 2019!
2018 Sponsors
Thank you again to all of our 2018 Sponsor Members. Your partnership and participation are integral to delivering the valuable content and services for our community. For more information on our 2019 Sponsorship Opportunities and Inspire Event Sponsorship please contact your Member Services representative or email and we will schedule a time to review. We look forward to a great 2019 and wish everyone a safe and joyous holiday season!

-Ashley Naggy & Michael Millard
Communities Corner

2019 NextGEN RSPA Inspire Grant Winner Highlight
Rick Feuling is the CEO and founder of RITE Enterprise. Rick started RITE while earning his Entrepreneurship degree from St. Cloud State University and has been leading the company for 13 years. During that time, RITE has earned numerous accolades including four case studies published by Microsoft on their success in... Read More...

The W2W Committee is focused on delivering meaningful education and information to the W2W Community throughout the year and in doing so have identified several key topics impacting women in the industry. As we head into 2019, we want to understand which of these topics are of most importance to you. Please take a moment and click on this short survey to rank the topics or share additional areas of interest.
Inside RSPA

Security Tip
The vast majority of breaches in the last few years have begun with social engineering attacks against users. These include targeted phishing emails, but also things like phone calls, SMS messages, and other forms of communication. With a little effort, most employees can be tricked into doing things they know they shouldn't. It's critical that you have a plan and process for regularly training all of your employees to understand their role in security.

Email Employees and Break the Law
Technology has been a tremendous asset to the point-of-sale and payment industry. Resellers are able to instantly communicate with employees. Salespeople can reach out to customers. Technicians can seek help and guidance while working on equipment. Reminders can be sent to employees regarding duties for the next day. Read more...

RSPA Membership Benefits Tip
Save up to 40% on UPS Shipping. RSPA members have exclusive access to the UPS Savings Program, which provides great discounts on UPS domestic air, ground, and international services. To enroll and start saving, visit or call 1-800-MEMBERS (1-800-636-2377)

*This benefit is also available in Canada.
RSPA Community IQ

Tips for Successful ISV Relationships with Resellers 
Partnerships between POS ISVs and resellers provide mutual benefits: They help ISVs scale the distribution of their software solutions while opening opportunities for VARs to add value for their customers.

How can ISVs find reliable reseller partners to build long-term relationships? Typically, the best path to these relationships is through... Read More...

6 Best Practices for Developing Software for Business in 2019 
Developing software for business has always been distinct from developing software for consumers. Not only are the functions business software performs different from the tasks most consumers would ever need a software application to do, but software for business also has to be delivered and designed to align with how businesses operate. Read More...

Chinese Tourism: Are We Ready For It? 
Most major retailers have started to embrace the opportunities generated by the booming Chinese tourism market. Visiting Chinese consumers also present opportunities for small to mid-sized retailers. Are your retail customers ready? In this article, I will discuss the size of this opportunity and what resellers can do to help their tier 2 and tier 3 retail customers prepare for this opportunity. Read More...
News and Events

Calendar of Events

Jan. 13 - 15
NRF 2019: Retail's Big Show
New York, NY

Jan. 16 - 17
NEAA 2019
Newark, NJ

Jan. 23 - 26
Restaurant Manager Resellers Conference
Nassau, Bahamas

Feb. 3 - 6
Inspire 2019
Ft. Myers, FL