December , 2019
Another Year, Another Annual Agreement!
Thank you for an amazing, record breaking year. Together we distributed 19.8 million pounds of food between July 1, 2018 - June 30, 2019. This couldn't have happened without your agency's commitment to meet the growing need and your motivation to work hand in hand with MANNA to reach this challenging goal. Thank you, thank you, thank you.

Please join us for another year of partnership through a simple, digital renewal process. To make this an easier, more streamlined process, all annual documents are in digital form, allowing for electronic signatures . Simply click on the link, add your agency information, and click submit. No more faxing, dropping off paperwork, or emails. Agreements will be due by January 10th.

Client Statistics Change - No more percentages!
We are making reporting client statistics easier and more simple in the new year! 

Beginning on January 1, 2020, MANNA will be changing our client data reporting requirements to ONLY include total number of households and individuals served at each pantry, distribution, meal or other food program. 

To see a detailed step-by-step look into this new process, click here for Client Data Reporting Toolkit. We have also developed a New Intake Form template for your convenience. As always, we encourage you to use what works best for your organization.

These numbers are now due by the 7th business day of each month!

MANNA FoodBank and Feeding America utilize client data reporting to better understand food insecurity at a local level and equip communities and partner agencies with the resources they need to respond to the problem. Over the next several years, we expect the technology and accuracy of client data reporting to expand and transform the client intake process. For now, however, we are taking time to consider meaningful ways to utilize this data while also emphasizing our commitment to equity and lowering barriers to food access. We hope this reporting requirement change will be easier and simpler for you and we appreciate your help in submitting this information in a timely manner. Please call 828-299-3663 x 1272 with any questions.
*New* Ordering Calendar for Pick Ups and Deliveries +
Mobile Delivery Schedule
January-March 2020
REMINDERS: Before dialing up the driver, remember: Every time someone calls, they must pull off the road to answer the phone, causing additional delays. If you have any questions, contact our Warehouse Manager Lee Short at (828) 299-3663 x1260.

Please ask your volunteers to allow a 30 minute window before and after your expected MANNA delivery. Our drivers work very hard to arrive on time, but they may experience unforeseen setbacks while on the road. Giving them this window helps them to stay on track.

Click here to view the mobile route schedule with delivery times.

Click here to view the January 2020 ordering calendar with mobile route
Click here to view the February 2020 ordering calendar with mobile route
Click here to view the March 2020 ordering calendar with mobile route

For More information - please follow the link below:
Shopping Floor Hours Change Wednesday December 18
The shopping floor is going to have altered hours on Wednesday, December 18. Shopping for produce and bakery will change, only on that day, from 12:00-2:00pm to 1:00-3:00pm. 
Order Confirmation Email
To ensure a quality experience for you, our Partner Agency, we will be adjusting our confirmation email process. You will now receive an email a few days after submitting an order to confirm dry product. You will receive another email a few days before your order is picked up or delivered to confirm perishable items. Please contact Glenda if you have any questions about orders at [email protected]
December 2019
TEFAP items become available on a first-come, first-serve basis when they arrive at MANNA. All items may not be available for the duration of the month and quantities are subject to change. The following items are scheduled to arrive this quarter:

  • Frozen Apricot Cups
  • Garbanzo Beans
  • Green Beans
  • Great Northern Beans
  • Canned Beef
  • Frozen Ground Beef
  • Cheddar Cheese Chunks
  • Cheese Loaves
  • Dried Cherries
  • Chicken Split Breast
  • Whole Frozen Chicken
  • Whole Corn Kernel
  • Liquid Frozen Eggs
  • Orange Juice
  • Mixed Fruit
  • Vegetable Oil
  • Spaghetti
  • Peaches, Cling
  • Frozen Sliced Peaches
  • Smooth Peanut Butter
  • Canned Pears
  • Canned Pear Halves
  • Canned Diced Pears
  • Canned Pumpkin
*Weekly shipments of fresh milk (shelf life - 10 days)*

What's TEFAP , you might ask? T he E mergency F ood A ssistance P rogram is a federal program (also known as "commodities") that comes from the Farm Bill. This program is limited to pantries only and allocated by county. Pantries must apply and be approved to administer this food. For more information on becoming a TEFAP agency, contact Amy Haynes at (828) 299-3663 x1234.
December 2019

We currently have the following items available for SAM:

  • Apples
  • Cabbage
  • Sweet Potatoes

What's SAM? SAM is an acronym for State Appropriated Money and it is a state funded nutritional food program. Although the name has changed, the program is still the same!

These products are available to order at no cost, so be sure to take advantage of this great program!

Grant Tip of the Month:

As a result of the sale of Mission Health Hospital, Legacy Foundations have been established across WNC. These foundations are interested in funding initiatives to address food insecurity, along with other social determinants of health. Check out this summary sheet to learn more about a foundation in your area!

Helpful Grant Resources
MANNA Partner Orientation

Are you or someone at your agency interested in attending an orientation session? If so, please select a session from the options listed on the sign-up form by clicking the "Sign-Up Here" link to the right.
Upcoming Orientation Dates*

-Thursday, December 12th, 2019
-Thursday, March 12, 2020

*All orientations are held at MANNA FoodBank in Laurel's Kitchen
Upcoming MANNA Closure Information:

Christmas - Monday, December 23-Wednesday, December 25
New Years - Tuesday, December 31 & Wednesday, January 1

Please plan accordingly, and be sure to consider these closures when shopping and placing your online order. Contact Glenda Gragg if you have any questions at 828-299-3663 x1227.
Important Inventory Reminders!
To ensure that our inventory count lines up with what we are actually distributing to our partner network, we ask that you all make sure to check the following when you receive or pick up your order from MANNA:
  • Check that product ordered (from your invoice) matches physical count of items you received
  • Pay close attention to TEFAP items especially, and make sure you receive accurate amounts of each item. Any TEFAP leftovers should always be directly reported to MANNA.
  • If there are any discrepancies in inventory vs. what was actually ordered, please contact Glenda Gragg (x1227) or Tim Williams (x1240).
Food and Nutrition Services Helpline
Need more MANNA Food Helpline Posters?

MANNA Food Helpline promotional materials are now available for order! Packets include 25 small posters (with phone number tear offs) and 100 business cards. If you need other materials or different quantities, please contact your zone coordinator.

MANNA Helpline information is
free and confidential!
Amy Haynes
Assistant Director of Mobile Programs & Agency Relations
Direct Line: (828)299-3663 x1234
Malarie McGalliard
Mobile Programs Coordinator
Direct Line: (828)299-3663 x1250
Amy Sims
Agency Relations Assistant Manager & Western Zone Coordinator
Cherokee, Clay, Graham, Jackson, Macon, Swain, Haywood
Direct Line: (828)399-1147
Leah Cormier
Buncombe County Zone Coordinator
Direct Line: (828)299-3663 x 1253
Kaitlyn Smith
Agency Relations Coordinator
Direct Line: (828)299-3663 x 1272
Katie Reynolds
Agency Relations Associate
Direct Line: (828)299-3663 x 1263
As we continue to work towards our vision of a hunger-free WNC, we are building a community of individuals that are interested in taking action steps towards supporting anti-hunger initiatives. In order to focus these efforts, we want to know:
Would you like to receive emails related to hunger advocacy actions in WNC?
If you answered yes, we will add you to an email list dedicated to local and regional hunger advocacy actions. Thank you for your compassion for the work to end hunger for more than 100,000 people in Western North Carolina.

MANNA FoodBank is a non-partisan nonprofit organization dedicated to sharing information about hunger and the issues that affect the people we serve.

627 Swannanoa River Road
Asheville, NC 28805-2445

Phone: 828-299-3663
Fax: 828-299-3664