Serving credit professionals ...since 1899 |
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“Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt |
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Here are the top four things YOU need to know this month:
✨ There are new regulations updating the FDCPA; you won't want to miss it!
✨ Did you know NACMBCS offers scholarships to current credit professionals?
✨ Did you know you use the scholarships to attend the 2022 National Credit Congress?
✨ Hot off the press, Episode 4 of Ask the Experts, NACMBCS' video podcast.
✨ Our holiday hours.
Read on to learn more! 💻
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Did you know NACM Business Credit Services was established in Seattle in 1899?
We are proud of the long-standing relationships we've built over time and are truly honored to have each and every one of you as part of this community of credit professionals.
We also pride ourselves on great customer service and the fact that your call will always be answered by a real person, allowing us to connect with our clients on a more personal level. Maybe it’s a little old-fashioned, but that’s the way we’ve done it for 114 years. As 2021 comes to an end, now more than ever we realize and appreciate the importance of human connection.
From all of us a NACMBCS, we wish you and your families a very Merry Christmas, Happy Holidays, and Happy New Year.
May 2022 bring you joy, peace, and happiness.
Your NACMBCS Family
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Modernizing Credit Card Collection Regulations |
November 30, 2021, was the kick-off date for modifying Regulation F, which governs collections’ dos and don’ts.
- Collectors cannot call a consumer more than seven times a week
- Consumers can stop all collection calls
- Collectors must provide an itemized breakdown of the debt
- Collectors must contact consumers before reporting to a credit bureau
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Did you know, scholarship opportunities are available to YOU through the Business Credit Foundation?
One of the goals of the foundation is to provide continuing education services to current credit professionals!
There are multiple scholarship opportunities available. For example, if you would like to attend the 2022 National Credit Congress & Expo in June 2022, but your current company isn't able to find the resources, you can apply for a scholarship.
To learn more, click the link below.
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🔊 Announcement 🔊
Registration for NACM’s 126th Annual Credit Congress & Expo is NOW OPEN!
The convention will be held June 5-8, 2022 in downtown Louisville, KY at the recently renovated Louisville Convention Center. The host hotel will be The Galt House (also newly renovated.)
NEW OFFER FOR THIS YEAR!
Each fully paid delegate is welcome to bring a colleague who has never attended Credit Congress before—for only $126!
Register BEFORE December 31st, 2021, and save! For more information click the link below!
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In Episode 4 of our popular video podcast series, 𝘼𝙨𝙠 𝙩𝙝𝙚 𝙀𝙭𝙥𝙚𝙧𝙩𝙨 🎥, NACMBCS President, Jon Flora interviews Michael Williams, Vice President of Strategic Parterships United Tranzactions (UTA).
Together they tackle the tough topic of Credit Card Surcharging. There have been a number of questions lately regarding surcharges that seem to align with the end of the fiscal year, so this seemed like an appropriate topic to cover this month!
To learn more, click the link below to watch Episode 4 of Ask the Experts!
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CLIENT SPOTLIGHT: T&A SUPPLY |
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This month we are excited to spotlight T&A Supply Company. They are a family-owned and operated wholesale distributor serving the Pacific Northwest since 1960.
Based in Kent, WA, they have over 250 employees in 18 locations across the US. Their team is globally recognized as the most innovative and supportive in the flooring industry. We recently asked T&A a few questions about their relationship as a member business and what they valued most.
What do you like best about the relationship with NACMBCS?
NACMBC's partnership with us has been mutually beneficial. They have extremely knowledgeable staff to help with many topics from Experian reports, collection activity, trade meetings, webinars, and educational credit courses for professional growth. They are our lifeline when we need guidance pertaining to credit.
How has being a member organization helped T&A Supply?
NACMBCS always looks out for our best interest as it relates to cost-effective reports, publishing trade tapes, inspiring growth for upcoming credit personnel, and working hard on our behalf to collect on past due accounts that are placed for collection with them.
We are so grateful to have T&A Supply as a member and we really like the flooring in our new office that came from them! We look forward to continuing to serve all their credit needs! To learn more, visit their website below! and we look forward to continuing to serve all their credit needs! To learn more, visit their website below!
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This is NACMBCS team member Jaime Gibson and we asked her a few questions to get to know her a bit better👇
🧭Where are you from, originally? Portland, OR
⏳How long have you been with NACMBCS? 13 years
💙What's your favorite thing about your job? Definitely the people I have met. I love building lasting relationships, as well as lifelong friendships with members!
🤦♀️What's your biggest pet peeve? People who are RUDE! We only have one life to live, and the people who spend every day grumpy are the worst!
🍦What's your favorite ice cream flavor? Ben and Jerry’s Half Baked. I just love cookie dough or anything with peanut butter in ice cream!
☝What's one thing most people don't know about you? I’m terrified of aliens! 👽 TERRIFIED!!!
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Industry Groups
NOTE: All Group meetings are being conducted online until the Coronavirus subsides - unless otherwise noted.
Hawaii Hospitality is on hiatus throughout COVID-19.
Puget Sound
Thursday, 12/09
11:30 Floor
Location: Dukes/Online
Wednesday, 12/15
11:00 Tacoma Construction
1:00 Food
Location: Online
Thursday, 12/16
11:00 Eastside Construction
1:00 Wiring
Location: Online
Tuesday, 12/21
11:30 HVAC
Alaska
Wednesday, 12/15
1:00 (AKDT) Alaska
Location: Online
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Conferences - Save the Dates
NACM 126th National Credit Congress
Save the Date
June 5-8, 2022
Louisville, Kentucky
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Monthly Webinar - January 26
Having a hard time filling positions? Human Resources continues to play the most important role in understanding workforce needs in order to take companies forward. Resources must include ways to formulate forward-looking policies that place the employees squarely at the center and create a balanced and effective workforce so companies can continue to flourish.
If you facing retirements or having a hard time filling openings, you will find this session quite useful.
For more information and to register, click below.
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Citigroup CEO Jane Fraser forecasts a ‘brutal winter’ for markets... |
Severe supply chain disruptions forebode a "brutal winter" for markets, which could suffer from heightened uncertainty if Congress fails to raise the debt ceiling well ahead of a December deadline, Citigroup CEO Jane Fraser told Yahoo Finance...
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October visitor arrivals to Hawaii down nearly 31% from pre-pandemic times, spending down 15%... |
Whether you volunteer your time, make monetary donations, or participate in charitable events, you probably support an organization that aids those in need in some way or another.
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We have the workforce we have': Hospitality group CEO warns labor shortage isn't going to fix itself... |
It's been more than 18 months since the Covid-19 pandemic caused tens of thousands of hospitality workers to leave the industry. Many of them aren't coming back...
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Are you looking for new options for payment processing? Give our partners at UTA a call... |
Today, thousands of prominent companies and industry leaders rely on UTA as their payment solution provider. Participating industries include automotive, furniture, building materials, equipment, trucking, retail, manufacturing, and distribution. UTA helps companies in these industries with payment processing check guarantee services and credit card payment solutions -- providing a full range of customized financial services to fit any platform and integrated payment systems to make your transactions safer, faster and more price competitive. |
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Are you trying to fill a position? Use our Job Center! |
Take advantage of the Job Center at nacmbcs.org. If you're having trouble filling a position in your company, use this opportunity to reach a lot of people!
It's easy to post an opening. Just fill out the form. After that, the most viewed part of our website will get attention to your needs.
Best of all, it's a free service that comes with membership in NACM BCS.
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NACM Business Credit Services
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Serving commercial credit professionals.
Since 1899
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