December 2020
News & Opportunities
Workforce News - Funding - Virtual Workshops and Events - And More!
Who We Are
The  Chenango-Delaware-Otsego Workforce is the agency to link businesses with workers, and workers with the resources they need to develop their careers.

We offer a wealth of information & free services for both businesses and job seekers. Please visit our website for an overview of our services-- and contact us to find out how we can help! 

An American Job Center
There is never a charge for our services.
CDO Workforce Virtual Services and In-Person Services by Appointment
"We're Here For You."

Click the county that you reside in to learn more and request services:


CDO Workforce offices will be closed on Christmas, Friday, December 25th.
CDO Workforce & Partner News

This month CDO Workforce would like to celebrate a success story that began in the midst of the Pandemic shutdown for one of our customers.

She is a 33 year-old mother of two children, ages almost two and almost one, and lives with her husband. She was referred to the Office of Employment and Training this past June by Chenango County DSS. She had been out of the workforce since August 2019.

When our CDO Workforce Norwich Employment & Training Director Tylena Daniels first spoke with this young mom on the telephone, she was adamant that she wanted nothing more than a dishwashing job. Further discussion with her revealed that her short-term employment goal was to become a personal care aide and to then work that into becoming a CNA. It was noted that she had the CNA skills, as she had previously acquired them a few years prior but her certification had lapsed.

Ms. Daniels began working with her via email to help her create a suitable resume that would effectively outline her skills. Ms. Daniels sent her several job referrals, to which she then applied using her new resume. Ms. Daniels also gave her interviewing tips and information about Interview Stream. The customer stated that having a suitable resume and access to the Interview Stream website helped to build her confidence while job searching.

The customer had interviews for three job opportunities before interviewing with Springbrook in mid-November. Her interview was accomplished through an internet platform, and she was then able to complete all necessary paperwork and submit this through e-mail and internet. She was also able to complete her fingerprinting and is excited to begin orientation and employment on November 30, 2020, as a Residence Counselor.

If she had been asked six months ago if she would be looking to begin a full-time position working to support individuals with challenging behaviors, she would have emphatically stated “NO.” Now she is looking forward to a new challenge and has been planning her route to work and has childcare in place for her two young children.

Congratulations to this young lady as she begins a new chapter of her life!

Jocelyn Gillingham and Zakkary Jones successfully completed their Weatherization Installer Boot Camp Certification and OSHA 10-hour Construction Safety Course Certification that we funded in conjunction with Opportunities for Otsego.

Zakkary is a Youth under the DEI Round 8 Program and Jocelyn is an Adult who was promoted to a full-time management position as a result of the training.

COVID Resources
New York Loan Fund: Small Businesses and Small Residential Landlords Programs

NYFLF is providing working capital loans so that small businesses, nonprofits and small landlords have access to credit as they reopen. These loans are available to small businesses, and nonprofits that did not receive a U.S. Small Business Administration Paycheck Protection Program of greater than $50,000 or an Economic Injury Disaster Loan (EIDL) for COVID-19 of any amount, except for EIDL advance grant of up to $10,000, and small residential landlords.

From OSHA: Hiring new or temporary workers for the holidays?

Train them for the risks they may encounter on the job and how to reduce exposure to the coronavirus.

Workforce Events & Opportunities
Apprenticeship Opportunities

Have you ever thought about becoming an apprentice? Or are you a business thinking about starting an apprenticeship program?

The Workforce Development Board currently has two apprenticeship grants that can help!

The Women in Apprenticeship and Nontraditional Occupations grant helps women enter apprenticeships in the high growth information technology sector while helping local employers recruit, develop, and retain a highly skilled workforce. This program is available in Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, Fulton, Montgomery & Schoharie counties.

The American Apprenticeship Initiative grant helps high school and college students, disconnected youth, unemployed adults, minorities and veterans prepare for and secure apprenticeship opportunities. AAI also helps companies registered in the apprenticeship program recruit, train, retain and develop a diverse workforce of skilled employees. In Central New York, AAI is building a new sustainable regional pipeline specific to advanced manufacturing. This program is available to residents and businesses located in the following New York counties: Broome, Cayuga, Chemung, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, Schuyler, St. Lawrence, Steuben, Tioga and Tompkins.

To learn more about these grants and incentives and opportunities, Contact our Workforce Development Board Executive Director Alice Savino:

Opioid/ National Dislocated Worker Grant

>Do you, a friend, or any member of your family have a history of opioid use?
>Are you out of work and want to explore new training opportunities?
>Do you need help getting back into the workforce?
>Do you want to give back to your community?

You may be eligible for support services and/or training!

Must reside in Herkimer county, Madison county, Oneida county or Otsego County.

Contact Project Director Veronica Miller to find out how we can help!
Phone: 315-798-5537
Spotlight on Workers with Disabilities
This free, comprehensive toolkit helps job seekers with a disabilities along their career path, and the families and communities that support them.
We have a NEW 30 minute presentation of the Your Dream Your Team website to share with you!

Have you seen the downloadable forms and other helpful resources at
Your Dream Your Team?

New ABLE Webinar!

Increasing ABLE Account Savings through Employment during COVID-19

In this webinar you will hear from our Disability Resource Coordinator (DRC) Kathy DeAngelo!

“The most important thing I tell other service providers who work on employment for people with disabilities, is that here at CDO we tie financial literacy into every aspect of our work. And if you are a person with a disability, we want to talk to you about ABLE accounts and use the resources of the ABLE National Resource Center. We really believe that connecting money to people’s hopes and dreams and goals makes it a reality. You can’t have one without the other.”

– Kathy DeAngelo

Have questions about ABLE Accounts?
CDO Workforce can help!

ABLE accounts are a tax-advantaged savings account for individuals with disabilities.

Contact Disability Resource Coordinator (DRC) Alan Sessions at or
DRC Kathy DeAngelo at

Listen to the #ABLEtoSave Podcast Series from the ABLE NRC. Hear from leaders in the public and private sectors, as well as from ABLE account holders and their family members, about how ABLE accounts can be an effective savings tool to help improve health, independence, and quality of life for people with disabilities.
CDO Workforce DEI
Program Highlights

  • Virtual Job Shadow Program
  • Mentoring Services
  • Aptitude and Interest Assessments
  • And More!

For more information or to sign-up, please e-mail Alan Sessions, CDO Workforce Disability Resource Coordinator:

Tips to Make Presentations
More Accessible

Job Accommodation Network (JAN) Survey

From JAN: JAN has released its annual cost and benefit of accommodation report. The employers participating in this survey reported a high percentage (56%) of accommodations cost absolutely nothing to implement ($0), while the rest of the accommodations made had a typical cost of only $500. This $500 typical cost has been consistent across the many years of the JAN survey.

National Business & Disability Council Inclusion Summit: Key Takeaways

On October 21, 2020, the National Business & Disability Council hosted a virtual Disability Inclusion Summit. They provided key summit takeaways to help you outline actionable steps you and your organization can take to move from awareness to action.

Check out our CDO Workforce Disability Employment Initiative FACEBOOK PAGE - for more disability-related articles, news & resources

...And please Like & Share to help us get the word out about this great resource...Thank you!
Tips & Resources for Job Seekers
Looking for a Job?
Use our Job Search Link located on our CDO Workforce website!

The Workforce Development Board (WDB) worked with Chmura/JobsEQ to create a target specific algorithm to display current job opportunities that are searchable by both county and job title.

This valuable resource allows you to input job titles and search available positions in real-time in six counties: Chenango, Delaware, Otsego, Herkimer, Madison and Oneida. The resource also shows a running total of jobs currently available in each of these counties.  

The Ultimate Interview Guide: 30 Prep Tips for Job Interview Success

Is this your time to start
a small business?

"Unemployed, underemployed or just curious? Changing circumstances in the economy may be making self-employment a more intriguing option to consider, and there are plenty of helpful training and information resources to help you explore the possibilities."

More than 5,000 courses to choose from. You can start taking courses today...

Metrix User Gives Feedback about His Experience

This week we heard from Metrix user Michael McCabe about his experience using our online Skills Training platform.

Michael has taken more than 107 courses on the platform and calls it a "great, free resource."

"I have found Metrix Learning helpful and interesting," Michael says. "I have tried to use it to refresh existing skills, explore new areas, and hopefully build transferable skills."

Way to go, Michael!
Featured Job Opportunities
AT&T Premier Technologies is looking for 2 Sales Consultants for the Norwich store. Pay is $32,000-$55,000 yearly with Health Insurance, Dental Insurance, Vacation, Sick Leave, Retirement/Pension, Clothing/Uniform Allowance. To apply contact or email Robin Cortese, 201 Fayette Street, Manlius, NY 13104, email:

Community Services Project Assistant
High school diploma or GED, Associates Degree preferred and three years’ experience in community services and/or related programming. To assist in the overall functioning of the Community Services programs by assisting with reporting, audits/reviews, and serving as a liaison with Community Services staff. NYS driver’s license. 35 hours per week. Salary range: $ 22.31-23.31. The application review process will begin on December 8, 2020 and be ongoing until the position has been filled. Applications accepted at Delaware Opportunities Inc., 35430 State Highway 10 Hamden NY 13782. 

Food Service Worker: The New York State Veterans' Home is currently hiring Food Service Workers. Previous Food Service experience is desirable but not required. (Food Service Workers 1 perform a variety of activities related to the preparation and service of food. In the area of food preparation, clean areas for the receipt, storage and preparation of food, wash pots and pans, put food deliveries into storage areas and carry food to preparation areas as required. In the area of food service incumbents set, serve food into proper portions, serve special food to those on modified diets, make toast, coffee, tea and salads and record the number of meals served. They also clean dining room and service areas. Take inventory of supplies and requisition and store them as necessary. Food Service Workers I may be assigned to either area or to both areas on a part-time basis.) Please call (607)843-3128, by email or click on the link to download an employment application.
Business & Community News and Resources
Manufacturing Faces a Labor Shortage
as Workforce Ages

From "Nearly one-fourth of the manufacturing workforce is age 55 or older, a demographic reality that signals a labor shortage for the nation’s fifth-largest employer.
A recent survey found that retaining and attracting quality workers is one of the top challenges facing the manufacturing industry."

SBA Small Business Startup Class - Zoom

"If you're thinking about the possibility of owning your own business or have recently opened a new business, this workshop is for you! Taught by SBDC business advisors, you will gain a comprehensive understanding of business startup information. Topics include basic startup information, business plan preparation, marketing, funding, and record keeping. Includes opportunity for Q&A."

The class consists of two sessions.
• Session 1 (12/2/20, 10:00 AM - 12:00 PM)
• Session 2 (12/3/20, 10:00 AM - 12:00 PM)

Statistics from the American Express OPEN
"The State of Women-Owned Businesses 2019”

"Women Owned Business in the United States: More than 11.6 million firms are owned by women, employing nearly 9 million people, and generating $1.7 trillion in sales as of 2017. Women-owned firms (51% or more) account for 39% of all privately held firms and contribute 8% of employment and 4.2% of revenues.

"Businesses Owned by Women of Color: 5.4 million firms are majority-owned by women of color in the U.S. These firms employ 2.1 million people and generate $361 billion in revenues annually.

"Million Dollar Businesses: One in five firms with revenue of $1 million or more is woman-owned. 4.2% of all women-owned firms have revenues of 1 million or more.

"Over the past five years, the annual growth rate in the number of women-owned firms has been more than double that of all businesses. The number of women-owned firms increased at a 3.9% annual rate between 2014 and 2019, while the number of all businesses averaged a 1.7% increase each year. There was an uptick in the annual growth rate for the most recent year: 5% for women-owned firms and 2.3% for all firms.

"The share women-owned businesses represent of all businesses has skyrocketed from a mere 4.6% in 19721 to 42% in 2019. Growth in share of the total private sector workforce and total revenue has not kept pace at 8% and 4.3% respectively. The combination of women-owned businesses and firms equally owned by men and women — 15,258,900 — accounts for 49% of all businesses. These firms employ 16,469,200 people or 14% of the workforce and generate $3.2 trillion or 8% of revenue."

For more information and to read the full report GO HERE
SURVEY: 48% of US Companies Have Difficulty Recruiting and Filling Open Jobs

From Express Employment Professionals: “Recruiting for in-demand jobs is a struggle across the country right now, and it’s going to take both businesses and job seekers pivoting to solve the worker shortage,” Express CEO Bill Stoller said. “Job seekers may need to take time to learn a different skillset than their previous profession and businesses might have to offer competitive wages and a more streamlined hiring process to ensure the truly qualified don’t slip away.”

CDO Workforce Program & Incentive Highlights
On-The-Job Training
The CDO Workforce New York One-Stop System has On-the-Job Training (OJT) Funds available. 

The OJT funding provides companies with an incentive to hire and train individuals who lack the specific skills or experience for a job. 

OJT is appropriate for occupations where classroom training is not suitable and for which specific job skills can be learned by a worker while engaged in useful work. 

This program is for full-time (at least 32 hours per week) employment and cannot be used for seasonal, commission, or 1099 employment opportunities.
Business OJT users apply their own methods to teach workers the new skills necessary for successful employment within their company, while the trainee is performing productive tasks. 

OJT contracts can be written up to $2,000 per trainee depending on amount of training provided.
For more information regarding grants and other CDO Workforce Business Servicescontact:  Tylena Daniels at (607)-334-2201 X 128 / OR April Feyh at  (607)-832-5782 /
New Hire Training and Existing Employee Training
New Hire Training (OJT): Intended to fund the on-the-job occupational skills training for newly hired workers in need of skill upgrade training for their job responsibilities immediately after hire.

Training that is provided under OJT is to participants who have been hired by the business. There should be a commitment by the business to retain the individual upon successful completion of the training.

Existing Employee Training (EET): Intended to provide occupational skills training to existing employees who are in low and middle-skills occupations, leading to job advancement and retention.

If you are interested in learning more, please contact:
David Croston
Business Services Representative
New York State Department of Labor
(607) 778-3004 /
New York Youth Jobs Program
The New York Youth Jobs Program encourages businesses to hire unemployed, disadvantaged youth, ages 16 to 24, who live in New York State. This program helps make it easier for youth to find a job and career training path.

For program year 2020, businesses can earn tax credits of up to $7,500 for eligible youth starting work between January 1, 2020 and December 31, 2020.
Businesses in Chenango, Delaware or Otsego County who would like to participate in this program must apply before November 30, 2020.

If you are interested in participating in this program, please contact:
David Croston, Business Services Representative
New York State Department of Labor
(607) 778-3004
Trailing Partner Initiative
Dear Regional Employer Partner,

Have you ever had the experience of having the perfect recruit apply for a position with your company only to have the prospective employee decide to reject your offer due to concerns about opportunities both personal and professional for their partner?

Let us help you negotiate that dilemma.

With our extensive knowledge of local businesses, schools and non-profits we will often be able to suggest that place where a partner might find that “perfect fit” based on their skills, experiences and personal goals. We are in contact with regional employers every day and find that middle management and executive level jobs often go unadvertised locally due to the perception that there is no one to fill them. We also find that employers will create a job if presented with someone with a set of skills that can improve their business.

Together we can turn this problem into an opportunity!

For additional information please contact Maggie Gilbert, CDO Workforce at (607) 832-5781 or 
CDO Workforce Disability Employment Resources
Programs & Learning
Bassett Healthcare

ACCES-VR assists individuals with disabilities to prepare for, achieve and maintain employment through training, education, rehabilitation, and career development
CDO Workforce Business Services
CDO Workforce Business Services

Did you know that CDO Workforce offers a wide-range of services for businesses?
  • On-the-Job Training
  • Job fairs
  • Job Orders
  • Job Matching
  • Youth Work Experience
  • Business Workforce Needs Analysis
  • Apprenticeships
  • Labor market information

We can act as an extension of your Human Resources Department!

We are your local American Job Center partner. There is never a charge for our services.
More Resources
Please visit out our website and Facebook Page for more...
Check out our website for more valuable resources and articles.

You can subscribe to our website's blog (on our front page) to be notified when we post new events and opportunities.

And we invite you to Like our Facebook page too--where we also post local job openings and share partner news.

Thank you!

Happy December!
Next Month's Issue:
Do you have something you'd like to share? Something for the calendar? An announcement, community news, program news, staff news, success story or personal achievement? Photos are always welcome! Please email Jodi Delapaz,
This workforce product was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. This product was created by the recipient and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability or ownership. This product is copyrighted by the institution that created it.