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Monthly Training Calendar

Register for our training sessions on Medicare Advantage (MA), Prescription Drug Plans (PDP), and Supplemental Benefits (CSB) in December to keep your sales skills strong!


Scroll below to view all the trainings available by topic. The line of business that should join each session is listed in the training title. Make sure to reserve your spot!

December monthly trainings

MA/PDP: In-person or telephonically: Enroll with ease using ConnectureDRX


Still using paper applications and fax machines? Process your sales more quickly and accurately by learning how to use our preferred online enrollment tool, ConnectureDRX. This informative training will prepare you to conduct compliant enrollments virtually and in-person.

Monday, Dec. 1

4 p.m. – 5 p.m. ET

Register1


Wednesday, Dec. 10

10 a.m. – 11 a.m. ET

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All: Sales that stick - Retention strategies


Building a retention strategy is crucial in building your client base – not only in retaining your clientele but also in gaining referrals all year-round. Join us to learn how to develop your plan to grow your business.

Tuesday, Dec. 9

10 a.m. – 11 a.m. ET

Register1


Wednesday, Dec. 17

10 a.m. – 11 a.m. ET

Register1

All: How to position our Flexible Choice Dental, Vision & Hearing plan


Frequently, members may have medical coverage that does not offer dental, vision, and/or hearing benefits. Join our session to discover how our "all in one" plan can pair well with any medical plan to help provide complete coverage.

Tuesday, Dec. 9

4 p.m. – 5 p.m. ET

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MA/PDP: Understanding the MA Open Enrollment Period (OEP)


Even after AEP ends, you still have an opportunity to grow your business! Join us for OEP training to help you understand how you can leverage the OEP enrollment period to grow your book of business as we begin the new year.

Wednesday, Dec. 10

4 p.m. – 5 p.m. ET

Register1


Tuesday, Dec. 16

10 a.m. – 11 a.m. ET

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All: How Choice Accident works


Get to know our Choice Accident policy better. Gain insights into its comprehensive accident coverage, key benefits, and eligibility criteria. Learn how it supplements existing policies by covering unexpected costs, providing peace of mind to clients, and enhancing your expertise in insurance solutions.

Thursday, Dec. 11

4 p.m. – 5 p.m. ET

Register1

MA/PDP: Exploring HealthSpringForBrokers & Producers' University


Our broker portal, HealthSpringForBrokers provides single-sign-on access to Producers' University, StoreFront, Salesforce, and more. It is your one-stop shop for many resources to help elevate your sales. Ideal for brokers new to HealthSpring, this training will help you learn how to navigate both sites. 

Wednesday, Dec. 17

4 p.m. – 5 p.m. ET

Register1


Thursday, Dec. 18

10 a.m. – 11 a.m. ET

Register1

CSB: Exploring HealthSpringForBrokers & Producers' University


Our broker portal, HealthSpringForBrokers provides single-sign-on access to Producers' University, StoreFront, Salesforce, and more. It is your one-stop shop for many resources to help elevate your sales. Ideal for brokers new to HealthSpring, this training will help you learn how to navigate both sites. 

Thursday, Dec. 18

4 p.m. – 5 p.m. ET

Register1


Friday, Dec. 19

10 a.m. – 11 a.m. ET

Register1

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Agent Resource Center (ARC)


MA/PDP

866-442-7516

ARCMAPD@HealthSpring.com

Log in to the broker portal1 and visit Salesforce to use click-to-chat

Extended AEP hours:

7 a.m. to 8 p.m. CT, Monday – Saturday

11 a.m. to 4 p.m. CT, Sunday

Spanish queue available


CSB

877-454-0923

ARCSHL@HealthSpring.com

8 a.m. to 5:30 p.m. CT, Monday – Friday

Spanish queue available