QCARE Post-Discharge Care
Studies show that many patients forget most of what they’ve been told by the time they get home! This can lead to new medical problems. Our Post-Discharge Outreach* program helps make sure our members’ health care needs are met even after they leave the hospital.
With the Post-Discharge Outreach program, our care managers can:
- Reduce member anxiety
- Help the member understand and follow their discharge plan
- Help communicate with the doctor
- Spot potential problems
To reduce repeat hospital stays, we target members who may be at risk and call them after they leave the hospital. Those at risk include patients with a complex discharge plan, past repeat stays, or frequent emergency use.
Post-Discharge Care Program Overview (PDF)
*NOTE: Programs vary by employer group and benefit plan. Members should check with their benefits administrator.